Our disposal is 15 year old and we could no longer buy the Bio-Charge in the store. Actually we forgot it was there until the disposal clogged. InSinkErator sent out the replacement cartridges within days and everything is peachy.
My baffle in my insinkerator has been great...I like how easily it can be removed and cleaned. It hasn't shown any signs of wearing out. But I wanted to get a replacement one so that the original one could be cleaned up better (than I was able to do when I would wipe it down). I was really glad to see I could get one. So now I have time to really clean up one baffle (it seemed to work well in the dish washer!) while still having a baffle in the sink.
I love my new InsinkErator but I would strongly recommend a new baffle design. The reduced noise is great but the fact that food will not go down easily is programmatic. I don't like the water backing up with food floating around, which is particularly difficult for those of us with sink protectors (grate). So the engineers should go to work on a different design. Happy New Year! Penny
Very disappointed in the delivery of this product! FedEx set box by garage door and when my husband backed up he crushed all the bottles. Insinkerator would only replace one bottle out of five. I feel they need to ensure the delivery of the product!
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