Shark Navigator NV402 Elite Professional Rotator Pet & Allergy Bagless Upright Vacuum (Refurbished)

by Shark
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ITEM# 15693259
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Refurbished Item

Any price comparison, including MSRP or competitors' pricing, is to the new, non-refurbished product price. Learn More

ITEM#: 15693259

Shark introduces the Professional Rotator. A miracle of evolution in vacuum technology that now completely devours dust with its sealed HEPA Filtration System. It is perfectly equipped to navigate and clean any floor surface, stairs and hard to reach areas with convenience.

  • Never loses suction technology
  • 10 amps of power and a powerful motorized brush roll thoroughly cleans carpets, bare floors and stairs.
  • Premium power nozzle and powerful suction quickly and effectively cleans all types of surfaces, from bare floors, to area rugs to deep cleaning the thickest of carpets
  • Anti allergen complete seal technology successfully filters 99.9% of dust and allergens with sealed HEPA filter housing
  • Enhanced swivel steering provides the ultimate control to get in and around obstacles and furniture
  • The premium rotator power nozzle comes with headlights and a brush roll shutoff, providing superior performance on both carpets and bare floors
  • 11-1/2" cleaning path width lets you cover a wide expanse of flooring with each pass
  • Headlights illuminate the cleaning area for improved visibility under furniture, in closets and in other dimly lit areas
  • Extra-long stretch hose makes it easy to clean corners and other hard to reach areas
  • 30 foot power cord provides a flexible range of motion, letting you clean a large area before having to change outlets
  • Premium pet and allergy tools
  • Ultra quiet operation allows you to vacuum without disturbing others in the vicinity
  • Materials: Plastic, metal, rubber
  • Dimensions: 45.5 inches high x 13.2 inches wide x 12.2 inches deep
  • Weight: Approximately 15.5 pounds
  • Included parts: Crevice tool, multi angle dusting brush, pet turbo brush, wide upholstery tool and multi tool
  • Motor: 1200 watts
  • Cord reach: 30 Feet
  • Hose reach: 16 Feet slinky hose


Type Upright
Lifestyle For Allergy Sufferers, For Pet Owners, HEPA
Assembly Assembly Required
Color White
Condition Refurbished
Dimensions See Details
Warranty 30 day Limited Manufacturer
Model Number NV402
Country of Origin China

Customer Reviews

5 Stars
4 Stars
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1 Stars
  • Most Recent

  • A bit heavy but very good vacuum
    Verified Purchase

    Abundance of tools - something for every need and easy to interchange. Great suction. Just doesn't get under things well.

    Read More
    Deborah K. Jul 1, 2017
  • Short lived
    Verified Purchase

    Nice vacuum but it died after just a few months.

    Read More
    s7777 Mar 15, 2017
  • the worst
    Verified Purchase

    didn't have good suction Took to much to go from one piece to the next ..

    Read More
    Misty D. Sep 1, 2016
  • Excellent vacuum
    Verified Purchase

    A lot of people shy away from refurbished items, but this vacuum has worked perfectly since we bought it and I couldn't be happier with its performance. We've had this for over 2 years now and it's still a champ. I use it on the carpets as well as the hard floors. It's really easy to turn the brush roller on and off to switch between the two floor types, and the vacuum is incredibly easy to maneuver around furniture or whatever else you've got in the house.

    Read More
    supergirlmojo May 5, 2016
  • Meh Quality
    Verified Purchase

    This vacuum has't been able to stand up to a household of me, four boys, and a dog. For the price, I expected a better quality appliance. There have been two pieces that've broken off and the suction on the vacuum isn't as good now as when I first purchased.

    Read More
    Kimberly D. Dec 17, 2015
  • Most Helpful

  • Love this, go get it!! :-),

    First let me say, I was amazed how quickly my Shark Vacuum shipped to my home! It was not a Christmas gift but the company treated my order as if it was one. Kudos to the company for processing and shipping my order so quickly! I have since used it for several cleaning jobs around the home. The vacuum and its attachments are wonderful. My sister bought a Shark and she loves hers so it prompted me to research the Shark line and I decided on the long reach professional model. I had almost purchased another hoover since it did its job well for so may years. The Shark I ended up ordering because of my sister loving her Shark Vacuum out performs the hoover. One of the best features is...No bags or filters to buy! I swear the air seems cleaner and fresher in the house when I am done vacuuming! That is the icing on the cake.

    Read More
    savvyshopper001 Oct 8, 2013
  • Shark Navigator NV402 Elite Professional Rotator
    Verified Purchase

    This item is great and is not refurbished. It was easy to assemble. The pet attachment brush is high quality and works surprisingly well. Has a long electrical cord and 30ft reaching slinky attachment cord. A must buy if you are looking and is reasonably on price.This is absolutely the best vacuum I have ever owned in 30 years of cleaning.

    Read More
    cookiechin Oct 5, 2013
  • Great Vaccum
    Verified Purchase

    I have had this for two weeks but its worked perfectly thus far.

    Read More
    myopinion7 Oct 29, 2013
  • best vacume ever
    Verified Purchase

    love this vacume, best vacume I have ever had. I was never so happy and grossed out to see all the dirt it was sucking out of my rugs. I love being able to turn the brush off and vacume my hard wood floors. I no longer have to sweep I can just vacume it all. It is much quieter than my last Bissell I owned, my pets don't even run from this vacume. U love the extra cleaning attachments and the extra ling reach. I know other people have complained about vacume falling over when using the extra long reach wand that does not bug me cause my much heavier vacume fell over more than this lighter weight shark does, so that was not a issue. It sucks up everything a carpet traps. So very very happy. Loving this brand right now. I also own the pro pocket steam mop and very happy with it too.

    Read More
    frogger2002 Oct 18, 2013
  • Great vacuum seemed new!
    Verified Purchase

    Great for the money!! Slightly clunky and wish it had a retracting cord but not many seem to anymore. Strong suction.

    Read More
    jstein26 Nov 13, 2013

Questions & Answers

  • Q:

    "Does this have a removable canister for ease of cleaning the stairs?"

    • A:

      Hi amidkiff, the canister is not removable, but the vacuum does have a 16 foot hose with additional tools that should make cleaning the stairs a snap. I hope this helps, thanks for shopping with us.

    • A:

      I just received my unit yesterday and haven't been able to use all the attachments but there is an attachment to use on the stairs but the main canister on the bottom of the unit doesn't come off. I must add that the suction on this vacuum is strong!

    Read more Read less
  • Q:

    "Is it necessary to purchase filters with this model? -- If so, where can they be purchased and for how much? Also, seeing that this is a refurbished model, will it come with an instruction booklet? In the event that it does not come with instructions, can instructions be found on an online website? Thank you!"

    • A:

      Hi, lwoodruff. You can purchase replacement filters from the manufacturer or by doing an internet search for them; they are not available on our site. The price will vary depending on where and when you purchase them. Since the item is out of stock, we are unable to check whether it comes with an instruction manual. However, an internet search for "shark NV402 instructions" brings up a PDF of the manual. Thank you for your questions, and have a great day.

  • Q:

    "I recently purchased a couple of shag area rugs, and now . I'm looking for the right vacuum. . . . The rugs are synthetic and has a deep pile of about 1.5 inch. So far, they don't shed. As a matter of fact, I purchased them from I don't have pets, but I am considering this vacuum because of the suction quality described . . . and of course the HEPA filtration is a big plus. Would you recommend this particular vacuum for shag rugs? Thank you."

    • A:

      Hello Lwoodruff! We would certainly recommend this vacuum for your rug type. It is well known for deep cleaning the thickest of carpets. Thanks for shopping with us!

  • Q:

    "Why does on description say refurbished and one does not for the same vac??? Is this refurbished??"

    • A:

      Hello barbarade1, we appreciate your inquiry. We carry new items as well as refurbished items, and it will be stated accordingly on the product page. Yes, this item is refurbished. We hope you have found this information helpful. Thank you for shopping with us. Have great day!

  • Q:

    "what kind of warrenty on refurbished items?"

    • A:

      Hello bethticknor, Thank you for inquiring about the Shark Navigator NV402 Elite Professional Rotator Pet & Allergy Bagless Upright Vacuum (Refurbished). Every purchase has a 30 day return policy. If it arrives damaged or broke we will take care of it. If you choose to return it and nothing is wrong with it, you pay for the return shipping costs. I would recommend the two year warranty for the low price of $23.99 for peace of mind. Thank you for shopping with us.

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