"What are the major differences between this model and the conviction model? What makes this "ultra modern"?"
ITEM#: 13692138This is the first official mattress of the National Sleep Foundation. This mattress set is designed to help address five common sleep issues: tossing and turning, lack of back support, temperature concerns, partner disturbance and sagging.
- Set includes: Mattress and foundation
- Construction: Super pillowtop
- Support: Plush
- Materials: Cotton, foam, fiber, wood, steel
- Awarded a Consumers Digest 'Best Buy'
- Visco-elastic memory foam conforms to your body to reduce pressure points
- Convoluted foam designed to provide additional pressure relief at the shoulders, arms and hips
- Serta's Continuous Support innerspring provides superior support to maintain proper spinal alignment
- Meets all federal flammability standards with Serta's patented FireBlocker system
- Mattress set: 23.5 inches high x 60 inches wide x 79.5 inches long
- Mattress: 14.5 inches high x 60 inches wide x 79.5 inches long
- Foundation: 9 inches high x 60 inches wide x 79.5 inches long
White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.
30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.
|Mattress Type||Innerspring, Latex, Memory Foam|
|Mattress Top||Pillow Top|
|Dimensions||See product description|
|Warranty||10 year Limited Manufacturer|
|Country of Origin||United States|
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Apparently o.co will charge you your freight fee if you decide to cancel when your product doesn't arrive when scheduled. I was NOT impressed with the customer service from o.co or the freight company. The bed itself is still hard to get used to with the memory foam pillow top but I'm sure it will be fine.Read More
Questions & Answers
Hello bellarosa2012, The Ultra Modern contains more foam than the Conviction model. The Ultra Modern also has a higher coil count than the Conviction (720 for a Queen Ultra Modern vs. 532 for a Conviction Queen). Thank you for shopping with us!
"Can you exchange the box spring for a low profile box spring?"
This is a complete set
"Number of coils and coil gauge please"
The queen has 720 coils and gauge is 14 3/4.
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Shipping & Returns
1-4 week delivery after the item ships:**
Delivered by freight carrier. See Oversized Item Delivery Policy.
Mattress Return Policy:
Mattress Sets are non-returnable upon signature at delivery. Mattresses are
non-returnable if opened or taken out of their plastic wrapping.
This item cannot be shipped to Alaska or Hawaii. More details
Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.