"What does "plush": mean for a mattress...does this mean it is extra soft? we need a firm mattress...so would not want plush if that is the meaning. Thanks for clarifying."
ITEM#: 15326839SmartSurface provides pressure relieving comfort and a balanced sleep temperature right at the sleep surface. Cool Balance® fabric technology helps regulate temperature swings while anti-microbial BodyLoft® fiber provides enhanced cushioning.
- Promotes proper back support
- Provides up to 25-percent more support in the center third
- Total Edge® Foam Encasement compatible with adjustable foundation and prevents sag
- Size: Cal king
- Set includes: Mattress, foundation
- Construction: Plush
- Support: Firm
- Cool Twist liquid gel memory foam helps move heat away from body
- Gently cradles body providing enhanced pressure relieving comfort
- Certifications: Official Mattress of National Sleep Foundation
- Materials: Cool balance fabric, anti-microbial body loft fiber, cool twist gel memory foam, free flex® innerspring with custom support® and total edge® foam encasement
- Mattress set: 21.5 inches x 72 inches x 83.5 inches
- Mattress: 12.5 inches x 72 inches x 83.5 inches
- Each foundation: 6 (low profile) or 9 inches x 36 inches x 83.5 inches
White glove home deliveries require 4-hour window to complete delivery; this includes delivery of mattress, set-up in room of choice, removal of all packaging and debris and removal of old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.
30-Day Comfort Guarantee - If you not satisfied with purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, mattress cannot be returned.
Please note:Orders of 151 pounds or more will be shipped via Freight carrier and our Oversized Item Delivery/Return policy will apply. Please click here for more information.
|Mattress Type||Gel Foam, Gel Memory Foam, Hybrid, Innerspring, Memory Foam, Pocketed Coil Spring, Sets|
|Memory Foam Type||Foam, Gel Memory Foam, Memory Foam|
|Support||Adjustable Firmness, Cushion Firm, Firm, Medium, Plush, Soft|
|Mattress Top||Plush Top|
|Recommended Foundation Type||Adjustable|
|Warranty||10 year Limited Manufacturer|
|Country of Origin||United States|
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I loved the feel of this mattress, it was very comfortable, however it arrived with what looked like blood stains and holes and seemed to me to be a used mattress. The plastic covering it was sealed so it wasn't that it had gotten dirty during the delivery. It also was not sewn appropriately as the corner's stuffing was coming through the seam that was not attached. The box spring's padding layer had not been attached firmly so that they did not lay tightly together. With all that being said, I sent it back. It was very unsettling as I had to arrange two days to be home, one for the original delivery and then for the pickup with no mattress to show for it. I was given back my money and asked if I wanted to order another one but they seriously should have offered a huge discount for a replacement and I probably would have tried again with the affirmation that the next one would be new, clean and free of defects. This all makes its hard to give it an appropriate star rating as for the quality and comfort, it would be a 5, but handling of it whether in the warehouse or if they tried to pass off a used one to me would be a negative. I do want to say that I believe this to be Serta's fault not Overstock as they order these from Serta when you order them.Read More
Questions & Answers
Hello longtallsally, this will have a firm support, but has a plush top that will be nice and soft, so you'll get softness, but still the support of a firm mattress. Thanks for shopping with us!
"How does a California king "low profile" mattress set differ from a normal California king mattress set. Thank you"
Thank you for your question, Myshoppinglist. The difference is the height of the box spring. The standard box spring is approximately nine inches high and the low profile box spring is approximately five inches high. Have a great day.
"Unlike mattresses with a pillowtop, can this mattress be turned over when time to rotate?"
Hello sharon805, This mattress is not the same on the other side. Thank you for shopping with us!
"type and count of intersprings on this mattress"
Hello charhe2, This mattress has 988 coils and uses our FreeFlex innerspring coils that provide custom support. Thank you for shopping with us!
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Shipping & Returns
1-4 week delivery after the item ships:**
Delivered by freight carrier. See Oversized Item Delivery Policy.
Mattress Return Policy:
Mattress Sets are non-returnable upon signature at delivery. Mattresses are
non-returnable if opened or taken out of their plastic wrapping.
This item cannot be shipped to Alaska or Hawaii. More details
Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.