"Why did you choose this product?"
I love this mattress. It says that it is firm but it is a comfortable firm, not hard at all. My only complaint is that I wish the edge was a little more firm when you sit down on it. If you have a low bed this will not be a concern but I have a high bed and it makes you feel like you are going to slide off....
ITEM#: 15326824The SmartSurface with MicroSupport Gel combines three technologies right at the sleep surface. First, the Cool Balance fabric technology helps regulate temperature swings then anti-microbial BodyLoft fiber provides enhanced cushioning. MicroSupport gel is infused into premium Serta Latex Foam to provide an extra level of support.
- Cool Twist liquid gel memory foam designed to help move heat away from body
- Promotes proper back support
- BestEdge Foam Encasement helps prevent roll-off or sag
- Size: King
- Set includes: Mattress, split foundation
- Construction: Super pillowtop
- Support: Firm
- Certifications: Official Mattress of National Sleep Foundation
- Materials: Cool balance fabric, micro support gel, anti-microbial body loft fiber, cool twist gel memory foam, duo sense coil support Resistant to dust mites, naturally antimicrobial
- Temperature-smart memory foam responds to body heat and movement, reshaping to distribute body weight and relieve pressure points to improve circulation
- Never needs turning
- Mattress set: 22 inches high x 76 inches wide x 79.5 inches long
- Mattress: 13 inches high x 76 inches wide x 79.5 inches long
- Each foundation: 9 inches high or low profile 6 inches high x 38 inches wide x 79.5 inches long
White glove home deliveries require 4-hour window to complete delivery; this includes delivery of mattress, set-up in the room of your choice, removal of packaging and debris and removal of old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.
30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.
|Mattress Type||Gel Foam, Gel Memory Foam, Hybrid, Innerspring, Latex, Memory Foam, Pocketed Coil Spring, Sets|
|Memory Foam Type||Foam, Gel Memory Foam, Latex, Memory Foam|
|Support||Adjustable Firmness, Cushion Firm, Firm, Medium, Plush, Soft, Ultra Plush|
|Mattress Top||Pillow Top|
|Warranty||10 year Limited Manufacturer|
|Country of Origin||United States|
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I have owned this mattress set for one year now. BOTH sides are completely sagging, like a big valley on both sides. This is the worst possible mattress, and the Serta warranty is looking like a CRAP experience too. No refund, only a replacement IF the "independent mattress inspector" finds it to be defective. Defective means sagging 1 and 1/2 inches or greater. Cost of inspection not covered by warranty, nor is transportation for replacement. So once this mattress is determined to be defective, I cannot get refund, I MUST take a replacement mattress, and I am stuck paying the shipping. THIS IS HORRIBLE MATTRESS and THE BIGGEST RIP OFF EVER. I'm out almost $1000 for a piece of crap mattress just a year old. I bought my sons mattresses from Big Lots that are 5 years old and are in perfect condition. BLAH.Read More
First off let me say that the mattress was shipped to our home quickly and with great "white glove service". Would recommend OS anytime! The mattress however is soft NOT firm. You sink into the mattress when you lay down in it (not on it) and if you sit on the side you feel like you are going to slide off. If you like a "soft" mattress then you would probably like this mattress. It seems well made but we prefer and though it was going to be a firm mattress so back it goes.... FYI - after the first night both of our lower backs were hurting. We actually stopped sleeping on it until the new one comes in (hopefully the "extra firm" mattress will be as advertised).Read More
I love this mattress. It says that it is firm but it is a comfortable firm, not hard at all. My only complaint is that I wish the edge was a little more firm when you sit down on it. If you have a low bed this will not be a concern but I have a high bed and it makes you feel like you are going to slide off.Read More
Questions & Answers
LIKED THE FEATURES.
"is it a continuous coil?"
Hi me3662, Yes, the legendary support and stability of Serta’s continuous coil technology. Please feel free to contact us again with any further questions. Thank you for shopping with us!
"Does this mattress have the Serta Comfort XD layers?"
Hello wesmoore, This mattress is the perfect way to get the best night's sleep! Yes, this mattress has 2.75 inches of Serta Comfort XD Foam. I hope this information helps. Thanks for shopping with us.
"How "flexible" is the mattress? I have a short staircase, so the mattress would need to fit through a spot just shy of 72"."
Hello sk76, This mattress set is so comfortable! It is hard to say if this will fit down your staircase as these are not flexed sideways and measured. I apologize for the inconvenience. Thanks for shopping with us.
"What is the coil density?"
Hi csschmidt, we were able to verify this information with our support team. The King has 999 coils with 14 ¾ gauge. We hope this helps. Thanks for shopping with us.
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Shipping & Returns
1-4 week delivery after the item ships:**
Delivered by freight carrier. See Oversized Item Delivery Policy.
Mattress Return Policy:
Mattress Sets are non-returnable upon signature at delivery. Mattresses are
non-returnable if opened or taken out of their plastic wrapping.
This item cannot be shipped to Alaska or Hawaii. More details
Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.