Serta Perfect Sleeper Conviction Super Pillow Top King-size Mattress and Box Spring Set

by Serta
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ITEM# 13692122
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ITEM#: 13692122

This mattress set is designed to help address five common sleep issues: tossing and turning, lack of back support, temperature concerns, partner disturbance and sagging. This is the first official mattress of the National Sleep Foundation.

  • Set includes: Mattress and foundation
  • Construction: Super Pillow Top
  • Support: Plush
  • Materials: Cotton, foam, fiber, wood, steel
  • Awarded a Consumers Digest 'Best Buy'
  • Visco-elastic Memory Foam conforms to your body to reduce pressure points
  • Convoluted foam designed to provide additional pressure relief at the shoulders, arms and hips
  • Rows of continuous coils provide stability
  • Total Edge Foam Encasement prevents sagging at the edges
  • Meets all federal flammability standards with Serta's patented FireBlocker system


  • Mattress set: 23 inches high x 76 inches wide x 79.5 inches long
  • Mattress: 14 inches high x 76 inches wide x 79.5 inches long
  • Two foundations: 9 inches high or low profile 5 inches high x 38 inches wide x 79.5 inches long

White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.

30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.


Mattress Type Innerspring, Memory Foam
Thickness 14 Inch
Mattress Top Pillow Top
Mattress Support Plush
Dimensions See product description
Warranty 10 year Limited Manufacturer
Model Number 171833860
Country of Origin United States

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Customer Reviews

5 Stars
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1 Stars
  • Most Helpful

  • Great product
    Verified Purchase

    We were torn between a Trump mattress and a Serta mattress. However, Trump mattress would have cost us 2.5 times more than our Serta. I tried both of the mattress out in the store and the quality is identical to me. Therefore we went for Serta and never looked back. The mattress is of great quality and my husband and I both love it! Thanks Overstock!!!

    Read More
    vera82 Sep 4, 2011
  • Feels like a heavenly bed
    Verified Purchase

    This was my first purchase of a king size mattress and box spring. When it arrived, I had to approve the movers being able to bend the mattress because of the massive size and moving it to the second floor of an old house. The mattress itself is extremely comfortable, not too soft and not too hard. I highly recommend this high quality mattress at the price offered.

    Read More
    irisnbloom Apr 8, 2013
  • Most Recent

    Verified Purchase

    Great mattress, the FIRST year. Has a huge bubble in the middle now after 1 year and one month of sleeping on it. So, comes with a 10 year warranty. Called Serta, and I was told I have to send original receipts, and also the tag on the mattress and fill out claim forms, then, Serta will send someone out, which I will have to pay $35 to the inspector. WHAT? It comes with a warranty!? But yet I have to pay?? So, I spent $1000 on a mattress that I can't sleep on because it is so uncomfortable. I guess I can sleep on the side, but that defeats the purpose of a King size bed now doesn't it? I will never buy a mattress online again, stores have a much better warranty/return program.

    Read More
    jk1969 May 9, 2014
  • Other Less Expensive Mattresses Just as Good
    Verified Purchase

    This mattress definitely won't substitute for an orthopaedic mattress. It is too soft if you have spinal stenosis or disc.problems. I was sleeping on a 20 year old orthopaedic firm mattress with a 3" memory foam topper prior to purchasing this mattress. It was still very comfortable but I thought it was past time to "upgrade". Bad mistake. This one kills my back. And, after 6 mos., it DOES sag on the edges when sitting on them. I weigh 228 lbs. for what it's worth.

    Read More
    everett8541 Dec 21, 2013
  • Great Sleep Mattress!!
    Verified Purchase

    I adore this mattress..I look forward to going to sleep every night. My previous mattress was foam and I awoke with aches and pains every morning. With this more aches and pains. I love it!!!

    Read More
    tawhite65 Jun 10, 2013
  • Great mattress
    Verified Purchase

    I sleep good at night. I really enjoy this mattress.

    Read More
    itsjessme May 22, 2013
  • Make sure you cancel fast if need to or.

    Orders not shipped should be canceled.Ironic I wanted an upgrade.Not now,I am stuck with the first choice.

    Read More
    gypsysdad Mar 19, 2013

Questions & Answers

  • Q:

    "Does the low profile set have the same structural integrity as the thicker one? I would like the thinner version, but I want to make sure the guts of the boxspring are the same."

    • A:

      Thank you for your question and I apologize for the delayed response. Yes, the low profile box spring and regular foundation have the same structural integrity, the difference is the height.

  • Q:

    "How do I go about enforcing the comfort guarantee?"

    • A:

      Please contact customer service at 1-800-842-2446 for more information on how to set up a return.

  • Q:

    "So, if mattresses are non-returnable, then how does the 30 day comfort guarantee work?"

    • A:

      If you are not satisfied with your mattress within the first 30 days, you may return it for a refund, minus a restocking fee. After 30 days, the mattress cannot be returned.

  • Q:

    "So, for a king sized mattress, what sort of restocking fee might there be?"

    • A:

      Mattress sets are nonreturnable upon signature at delivery. Mattresses are nonreturnable if opened or taken out of their plastic wrapping. However, if there is damage or a manufacturer''s defect, the cost is fully refundable.

  • Q:

    "How does the "30 day comfort guarantee" work. What is the amount of the restocking fee?"

    • A:

      This gives you thirty days for buyers remorse. The restocking fee depends on the item''s weight.

  • Q:

    "How does the 30 day comfort guarantee work? Also, is there no warranty on this product if the "mattress service plan declined?"

    • A:

      Please refer to the warranty page for specific information on the 30-day warranty. This has a 10-year limited manufacturer''s warranty.

  • Q:

    "The low box spring says 5 inc high, 79.5 inch long & 38 inch wide? Is that a typo? 38 inches wide? Mattress is around 72 or 73 inches wide so how can the box spring be half the size?"

    • A:

      There are two box springs that create the king box spring.

  • Q:

    "Is there a comfort rating?"

    • A:

      I give it a 5 out of 5. Very comfortable mattress.

  • Q:

    "Is the coil count 832 or 532? I see both answer below. I am assuming 532 is correct?"

    • A:

      The coil count is 672.

  • Q:

    "Is this considered a "medium firm" mattress?"

    • A:

      A plush mattress will be softer than any other type of mattress except extra-plush. This mattress type is most common on pillow top mattresses, as the padded top gives the ultimate comfort. Therefore, plush is on the softer side of mattresses.

  • Q:

    "Flex coil Design?"

    • A:

      This comes with the 532 Continuous Support Innerspring with Foam Encasement – not the 720 FlexZone design.

    • A:

      The coil count is 672.

    • A:

      This comes with the 532 continuous support innerspring with foam encasement design. This is not the 720 FlexZone design.

    Read more Read less
  • Q:

    "Is this a split box spring?"

    • A:

      Yes it is. It says it in the description...

    • A:

      Yes, the king size foundation is split.

    Read more Read less
  • Q:

    "What is the coil count?"

    • A:

      The coil count is 672

    • A:

      The coil count is 672.

    Read more Read less
  • Q:

    "How many inches is the pillowtop?"

    • A:

      The pillowtop is 3 inches thick.

Shopping Tips & Inspiration

Shipping & Returns

Contact Information
1-4 week delivery after the item ships:**

Delivered by freight carrier. See Oversized Item Delivery Policy.

Mattress Return Policy:

Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
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This item cannot be shipped to Alaska or Hawaii. More details

Oversized Item Delivery Policy:

This item will be shipped via freight carrier to your home, excluding rural routes, remote areas not in close proximity to areas commonly serviced by freight carriers, islands, APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening phone numbers during check out so our carrier can contact you to schedule delivery. Refer to our Oversized Item Delivery Policy for additional information.
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For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.