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Customer Reviews

4.3

(24)

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  • Mattress with no bottom
    Verified Purchase

    I am very disappointed with this mattress. It has no bottom padding which means the mattress cannot be turned. Also it is supposed to be firm but it is bouncy and soft. I wouldn't buy another mattress from Overstock.

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  • Excellent Product, Excellent Service
    Verified Purchase

    The mattress set is terrific -- firm but not hard. The delivery team were especially helpful, too. They were polite, well-mannered and carried both mattresses up a slippery hillside since the back road was closed due to flooding for no extra charge.

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  • Very good for the price
    Verified Purchase

    Not as firm as I would want, but it very good value for money. I bought the twin size.

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  • sturdy but comfortable
    Verified Purchase

    very comfortable and firm . excellent for the back

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  • Nice, Firm, but comfy
    Verified Purchase

    It's pretty springy, but seems like it will provide good, solid, comfy sleep in our guest room. It's definately high with the large box underneath. I got it for a day bed that technically didn't need a box, but I felt it would be just that much more supported when my mom comes to stay (who needs a strong, supportive bed). It ended up being too high for the daybed. Fortunately I moved the box to the trundle for storage. Shipping/Delivery was fast, easy, and great. Love me some Overstock!

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  • Not firm mattress
    Verified Purchase

    They say, it's a firm mattress. However I would say this is a medium. It's soft for my back. Delivery was great. It was on time.

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  • serta cromwell firm mattress
    Verified Purchase

    I purchased this mattress, 1) for the price,2)it's a Serta. I was pleased on both counts.The mattress set is made well.It is high, and if firm is what you are looking for, you get that here.Just a heads up, you cannot flip this mattress over ;only rotate from end to end.Oh yeah, there is a slight odor upon taking the mattress out of the plastic. This goes away quickly,after being aired out for a couple of hours. But for the price, a good buy. And the delivery time was about 1 week which was great, Would i recommend it? Yes, -I bought another after seeing the first one. Hope that was helpful.

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  • Nice Mattress Set
    Verified Purchase

    I wanted a nice mattress set for a guest bedroom. I got my mattress set 2 weeks after placing my order (I live in California). It arrived with each piece sealed in plastic. There was a small spot on one edge that got dirty due to the plastic being torn away, but from my assessment, this would be easily removed with a gentle upholstery cleaner. Otherwise, the mattress was in good condition. It appears to be of good quality and is actually quite comfortable for a "firm" mattress. The delivery men were pleasant, arrived on time, unwrapped the set, and removed the packing materials.I only gave the mattress 4 stars for value because the description on Overstock was a little too vague for my tastes...I would have liked to have known the coil count to more accurately comparison shop. I'm not sure if I got a good deal or not...only time will tell. But having ordered 3 pieces of furniture from Overstock in the last 2 months and being pleased with the quality my purchases, I took a chance on this mattress set.

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  • positive
    Verified Purchase

    the mattress and boxsprings are wonderful, i got the firm, it is firm,but the padding makes it feel soft to the touch.the kids thinks it's wonderful i got the medal frame to put it on because i don't have a head or foot board. it is nice and strong and holds the mattressand springs very nicely. i am very satisfied with the whole thing.

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  • comfortable
    Verified Purchase

    I find the mattress very comfortable, I was dissappointed and surprised that one side is not quilted on both sides as I usually flip my mattress every few months and don't know if it is made to do that on this one.

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  • Serta for Certain
    Verified Purchase

    I had purchased the Serta Cromwell queen set a little over a year before and was very pleased with the quality and value of the purchase. In redoing a guest room, I looked again at this particular mattress only in a twin set this time. It arrived within two weeks of ordering. But a few days later, I noticed that the welting that is used to connect the top of the mattress to the side was coming unstitched. I called O and they were johnny-on-the-spot to get me a new mattress. Best of all, I didn't have to hound them about the status of the reorder. They keep me updated with emails and phone messages and despite it being the Christmas rush, I had my replacement within ten days. It was the kind of service and courtesy I thought was no longer available from any retailer. I haven't purchased a lot from O, mostly just larger ticket items. But I can say without reservation that I consider them a reliable seller and won't hesitate to be a return customer.

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  • bed
    Verified Purchase

    great communication - great delivery - as this was bought as a gift for a friend who lives 3 states away it was great to have the follow up there and easy access to someone to co-ordinate the delivery etc.

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  • Great Bed
    Verified Purchase

    I was looking for a "big girl" twin bed for my 4 yr old daughter and after LOT's of shopping around decided to go with this bed. Although it is a tiny bit firmer than I would perfer it is a great bed. My daughter is sleeping through the night and loves it. I am a huge fan of Serta mattresses and are the only mattresses in our house, I have always found them to be of great quality so you know you are getting your money's worth. Delivery was AMAZING, the delivery guys were extreamly nice and set up the bed in her room and removed all boxes. I would definitely buy this again when my youngest daughter needs her "big girl" bed.

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  • Serta Cromwell
    Verified Purchase

    I bought two twin size Serta Cromwell beds. It seemed like a good value and they are comfortable. I was just disappointed that the mattress can not flip and that only one side can be used.

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  • Great Serta Mattress Set
    Verified Purchase

    I purchased this Serta Mattress Set for one of my nephews. The bed is firm but does have a comfortable, cushy top. He has begun sleeping in his bed because it is so comfortable. No more sleeping with his parents. Fast and friendly delivery also. A plus.

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  • This Mattress is great for the price
    Verified Purchase

    This is a wonderful mattress for yourself or in a childs room. I have needed a mattress for a while now and decided to just order online. I was a little apprehensive at first because they say you should lay on a mattress before you buy it but then thought anything would be better than the one I had . Was more than satisfied when I recieved the product. It is great! I now get a good nights rest. Just to notify you that it does have a strong odor when you take it out of the plastic. It should be aired out a few hours before you use it. Other than that it is wonderful and I would recommend it to anyone . Great service too!

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  • Sweet dreams from now on!
    Verified Purchase

    Bought this set when I moved to new digs. Have been sleeping like a log ever since. No complaints, a bargain for the money. Set-up and delivery were perfect.

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  • Serra twin mattresses
    Verified Purchase

    Love the delivery and unpacking but quality of mattresses only fair. I would recommend personally shopping

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  • comfortable mattress
    Verified Purchase

    I get this mattress for my daughter,before she had memory and its suck,she can sleep now comfortably,nice mattress,firm,its what she wanted,i would buy it again

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  • Great mattress
    Verified Purchase

    Good mattress. Bought it for my son and it works for him. Grandpa slept on it once too and he said it felt great for a twin. Great price too with the Labor Day sale!

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