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Read All Serta Cromwell Firm Queen-size Mattress and Box Spring Set Reviews

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  • great bed for the value
    Verified Purchase

    i was very skeptical about ordering a bed online without trying it out first, but after extensive research, i decided to order this bed. i was really impressed by the quality of customer service and by how prompt the delivery service was. i received my bed after 10 days of placing the order and i am completely happy with my purchase. so far, this bed is a good balance of soft and firm so that when i sleep on my side, my shoulders do not hurt. this is definitely a great bed for the price.

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  • excellent purchase
    Verified Purchase

    i was in sore need of a new bed. after shopping around stores, i wasn't really satisfied with the pricing i found. i was extremely worried about purchasing a bed without testing it out. after reading all 25 reviews, it appeared that only people who do not like firm beds had complaints. i am a runner and have lower back issues. at first, i was worried that i would be unhappy, it took me about 2 weeks to break in the bed. i am so happy i took a chance, this was my best overstock purchase ever! this bed is extremely comfortable for me. it only took about 1 week to receive my bed, i received plenty of updates/phone calls on the status of my order, and they even hauled away my old bed. i would recommend this bed to anyone who likes a firm bed!

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  • A good buy
    Verified Purchase

    I purchased the Serta Firm Queen Mattress. Overall I'm very happy with my purchase. I was debating on getting the softer one, but after reading the reviews for that some people said it was too soft. I figured if this bed was too hard, then I could buy a mattress topper. It did take some getting used to but I am now getting a good night's sleep almost every night. The delivery guys were great and brought it up the stairs for me and took the plastic off of it. The only downside is that you can't flip the mattress over. I knew that when I bought it from reading the other reviews but decided to buy it anyway because of the low cost and $1 shipping. Overall a great buy!!

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  • Excellent
    Verified Purchase

    This is an excellent product, firm just like we wanted. And having it shipped directly to us and packed up the stairs was really a bonus. I shop overstock for all my large items now.

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  • Serta mattress
    Verified Purchase

    My husband and I could not wait to get our shipment, we contacted Overstcok customer service every week on the phone or live chat since we would not able to track the status on our order online. The mattress is a full queen size 60x80 which was our main concern since one of the review said that it was 1 inch short all around, 58x78. But when we got the shipment on Mon, Dec. 7th, morning in the rain. we inspected the mattress and box spring and got out the measuring tape and measured it twice to make sure it is a full 60x80. If not, we might have returned it. But my husband and I love our new bed. My husband thinks it was manufatured the day we ordered the mattress according to the label on the mattress which is made in Moreno Valley, CA. Maybe that's why it took some time to arrive. This bed is higher than our old bed which was over 10 years old.

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  • Wouldn't buy again
    Verified Purchase

    This mattress didn't even last us two years. It started showing signs of losing it's firmness within 6 months and the box spring frame broke after 1 year. My husband and I aren't big people (both under 150lbs) and the center is so saggy, even with a 3 inch foam topper, we've been opting to sleep on the couch the past few nights until our new mattress arrives. Very uncomfortable. I would absolutely not recommend this mattress unless it's going into a barely used guest bedroom.

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  • mattress set
    Verified Purchase

    We needed a new mattress set for our daughter's room.I looked on numerous sites and found this one on Overstock.com. After reading the reviews-i decided to take a chance and order the Serta Cromwell mattress set-queen. It came in a timely manner-was delivered and put in place by a couple of very nice delivery men. The mattress set is very firm-but that was what i wanted-the price was very reasonable and the mattress and springs seem very well made-I think it will last for quite some time.

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  • Good Night
    Verified Purchase

    We've had this bed for six months. When it first arrived it seemed too firm. We put a four-inch memory foam topper on it and now it's like sleeping on a cloud. We are very very pleased. We got a great deal too; more than $XXX less than the OS price today. When we move and need another bed for a spare room we'll be looking right here again. Thanks Overstock one more time!

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  • Impressive On All Levels
    Verified Purchase

    Bought this bed for my student son who is away at college....he's a long ways from home and all wanted was him to have a comfortable bed. He tells me that it was super white glove delivery, awesome communications....and the bed is sOOoo comfortable....granted sleeping on an airmattress for weeks...anything is great right? His words...Mom you are so good to me...the bed is exceptional...OVERSTOCK TO THE RESCUE....AGAIN :-))

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  • Serta Mattress
    Verified Purchase

    Love the mattress. The delivery department was VERY helpful and contacted me several times with information about the delivery. When I need another mattress I will look here first!!!

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  • Cheap price Cheap quality Don't Get it
    Verified Purchase

    I was looking for MONTHS! Found this one and thought WOW!! GREAT VALUE!!! Well, delivery was quick and smooth. No problems.. Now, only a short time later. The mattress is MAJORLY DIPPING in the middle. UNREAL!!What a disappointment!!!!!! I should of just spent the extra hundred and got me a better brand. Don't make the mistake I did. Now here I am having to look for a replacement. Definitely never ordering from an online store for this type of purchase.

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  • Very good bed
    Verified Purchase

    First I want to say, I am very happy with the bed. I am giving it 5 stars. My hubby and I had been sleeping on a too-soft mattress for several years and as soon as we switched to this firm one, we both felt a major different (good difference!) in how our backs feel. The bed is definitely well constructed and attractive. Just want to say one thing - while you can rotate this mattress (alternate the head and the foot of the bed) you CANNOT flip it. I asked this question before purchasing and was informed that you can flip it, however - you cannot. It says in the FAQs that you can - that is not true, you cannot flip this mattress. I am still quite pleased with it, and you really cannot get anything better for the price! I would buy again, even knowing you cannot flip it.

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  • Great night sleep!
    Verified Purchase

    We purchased this bed for our guest room. In the past two months, we have had three guests. They have all commented on the comfortable sleep they had. I have to admit that I took a nap on the bed and found it very comfortable--especially for the price. Delivery was prompt and the delivery people were quick and courteous.

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  • Great mattress for the price
    Verified Purchase

    I've never purchased mattresses before without going to the store and trying them out. But for the price of this set, I decided to take a chance as I needed a new set for my guest room before Thanksgiving and didn't have time to shop around. I have to say that this set is wonderful. My mom was the first to break the mattress in and she is very particular on the kind of mattresses she'll sleep on. She said she had the best night's sleep. I myself need a very firm mattress and this mattress although not as firm as my $1,500.00 mattress is great. It's firm, but with the right amount of give so it's not too hard. I'm glad I purchased this set and I'm sure my guests will be comfortable when they come to visit.

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  • Very Pleased
    Verified Purchase

    I had the same trepidation as others about buying a bed online - but knew i wanted a firm mattress and this was ideal. It looks just like in the picture, the delivery was fantastic (which was the biggest surprise), and my back is no longer hurting from my old bad mattress. Definitely would recommend this bed to others.

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  • GREAT
    Verified Purchase

    This Bed sleeps great! exactly as described. Would recommend to anyone

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  • For a great nights sleep
    Verified Purchase

    Very comfortable and well made bed was delivered in under two weeks, and when delivered set up and packaging removed would recommend this product

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  • Just the right amount of firmness and softness.
    Verified Purchase

    I need a mattress that is not too firm, but not too soft, either. This one is perfect. The delivery guys hauled off my old mattress, set up the new one, then removed all the packaging...all in less than 10 minutes.

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  • Serta Cromwell Firm Queen-size Mattress and Box Sp
    Verified Purchase

    comments from other people really helped me to make up mind. Mattress is really good and I'm so happy about it. My daughter was first who sleep and said very comfortable. If you are looking for the good buy this one, don't go wrong

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  • Very Good Buy
    Verified Purchase

    I found the mattress to be as advertised. The price was excellent and if it wears well it was a great buy. Dellivery was quick and delilvery men very courteus. Firmness is I would say "medium" firm, which suits my needs.

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