Serta Bristol Way Pillow Top Queen-size Mattress and Box Spring Set

by Serta
Today$52996
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ITEM# 12219510
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Details

ITEM#: 12219510

This Serta bedding set includes a queen-size mattress and box spring. The pillow-top mattress features zoned convoluted foam to relieve pressure points and provide body-contouring comfort.

  • Set includes: Mattress, box spring
  • Pillow Top design comforts and cradles body
  • VertiCoil Premier Innerspring coil design provides increased surface coverage
  • Pillo-fill fiber provides optimum heat and moisture control
  • More surface coverage results in increased reaction and conformity to individual contours of each person's body
  • Zoned Convoluted Foam relieves pressure points
  • Meets all federally mandated flammability standards with Serta's patented FireBlocker system

Dimensions
  • Mattress set: 20 inches high x 60 inches wide x 79 inches long
  • Mattress: 11 inches high x 60 inches wide x 79 inches long
  • Foundation: 9 inches high or low profile 5 inches high x 60 inches wide x 79 inches long

Photo is for illustration purposes only. Fabric color, pattern and quilt stitching may vary.

White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.

30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.


Specs

Features
Mattress Type Innerspring
Thickness 11 Inch
Mattress Top Pillow Top
Mattress Support Medium, Plush
Product Features Antimicrobial
Recommended Foundation Type Box Spring
Useful Link Mattresses and Memory Foam
Dimensions 20 inches thick x 58 inches wide x 78 inches long
Warranty 10 year Limited Manufacturer
Model Number 542163-850
Country of Origin United States
  • Very Happy
    Verified Purchase
    Option: N/A

    I know it may seem risky but I took the chance based on the reviews. This was my first purchase on overstock and a big one at that. I am extremely happy with the product. Overstock contacted me soon after the purchase and explained everything that would be involved with the shipping of this oversized object. The delivery company contacted me to schedule a time a week in advance. I am extremely happy with my purchase and decision and will definetly shop here again. Also, we got a mattress pad that arrived like the next day and everything shipped for a dollar can't beat that the local places want atleast $50. If you are thinking about it go for it. Finally, I am writing this review several months later and the whole process took approx 2-3 wks. Thanks again

    Read More
  • Bristol pillow top mattress
    Verified Purchase
    Option: Queen Mattress Set

    I ordered my mattress set on July 18th, and received it just over a week later. The mattress so far seems to be very comfortable, this is the first pillow top I've ever owned, and the mattress sets up higher than I'm used to.Lol, the delivery company was very professional in the set up and removal of my old set. I would recommend this product.

    Read More
  • LOVE LOVE THIS MATTRESS
    Verified Purchase
    Option: N/A

    I had never brought a mattress before this one. I had been searching for the perfect mattress since forever after about a year of being indecisive, I finally decided on a Pillow Top mattress after sleeping on the most comfortable Pillow-Top mattress while on vacation last Spring. I took a chance on this Serta mattress as you can't see nor feel it in person. I have to say it was definitely a good decision. For the first time in years, I sleep well through the night and finally have less back pain as this mattress while comfortable is also really firm at the same time. The mattress was ordered on Tuesday and by Friday (that same week) it was waiting at the carrier service for me to schedule a delivery date and time. For those that may question this mattress know that in my search, I found a mattress that was pretty much the same and was given a price quote of $1200 (including the $100 delivery fee). OVERSTOCK, was more than half that and for ** extra bucks I got a bed frame. I am more than satisfied. My back, body, legs and ability to finally sleep Thank You!!!!

    Read More
  • great value
    Verified Purchase
    Option: N/A

    This mattress was a wonderful purchase. My husband and I were on a budget, but we wanted a quality mattress set. I think this mattress delivered in both categories. It is very comfortable, but very high. The only issue we've run in to is that the mattress needs 20inch deep sheets which are a lot deeper than the standard so they are a little harder to find. I did buy some sheets on Overstock when I ordered the mattress that were perfect, and then bought another set at Walmart.

    Read More
  • Serta Mattress
    Verified Purchase
    Option: N/A

    great mattress. I put a four inch memory foam topper on it and it's like a dream

    Read More
  • Serta mattress set
    Verified Purchase
    Option: Queen Mattress Set

    I am very displeased with this product. Although my sleep is not affected by the product---I purchased a 3-inch foam topper---the mattress and box springs are lighter than air and I can only assume that the support is less than adequate. The sides of the mattress sag even when no weight is on the mattress.

    Read More
  • The pillowtop is firm and confortable
    Verified Purchase
    Option: Queen Mattress Set

    This mattress and box spring are great for the value. I went and price compared and tried other mattress before purchasing this one. I was concerned about the feel and comfort level but this beat my expectations. After laying on various types of mattress at other stores this was better than the samples at Mattress Discounters and other mattress warehouses. This is really the bang for the buck. Hope this helps and you enjoy!!

    Read More
  • Perfect!
    Verified Purchase
    Option: N/A

    We love this bed! It has the perfect density, not too soft that you sink down too far, and no where near too firm where you feel like you're sleeping on a board. It was delivered to my doorstep within 2 weeks ... fantastic!

    Read More
  • ABSOLUTELY TERRIBLE
    Verified Purchase
    Option: N/A

    I've bought many things online and numerous items at Overstock.com, but this mattress is TERRIBLE! I want my money back! Not only does it NOT look as indicated, it did NOT have the VertiCoil System it advertised! How do I know, this cheap "Knock Off" Serta is not made correctly and the tag does NOT state it has tthe VertiCoil System - Which is the primary reason I bought the mattress. Further, the mattress is VERY Wobbly! When you sit down, lay down or move, it is like being on the ocean - moving left to right and up and down. You couldn't even have a kid jump up and down on it because it is so unstable. With every movement, the bed rocks so uncomfortably. I noticed it within the first 3 hours of its delivery on 12/29. I called overstock to get my money back and they refuse. I want to send it back but I can't! This is a terrible waste of a half grand! Serta can't make these mattresses, they must lend their name to some substandard mattress maker. I CAN'T STAND THIS TERRIBLE MATTRESS! I want my money refunded. Note to the wise, DON'T BUY MATTRESSES ONLINE!

    Read More
  • Awesome bed set, great price too
    Verified Purchase
    Option: Queen Mattress Set

    I bought this Serta Bristol Way Pillowtop Queen-size Mattress and Box Spring Set for my 11 yr old son! He LOVES it! It's just perfect. I get a feeling this bed is going to last him through his teenage years! In addition to it being an awesome, super comfy bed...the price I paid was well worth it!!! In the past I've always had to buy the box spring separate....so I loved that this came as a set. It took maybe a week to get here...very reasonable timeframe. (I was expecting the delivery to be 3-4 wks out). I highly recommend this product to anyone. I've always had amazing service through Overstock which is another reason I'm a happy customer.....great product AND great service!!! THANK YOU~

    Read More
  • Very Happy
    Verified Purchase
    Option: N/A

    I know it may seem risky but I took the chance based on the reviews. This was my first purchase on overstock and a big one at that. I am extremely happy with the product. Overstock contacted me soon after the purchase and explained everything that would be involved with the shipping of this oversized object. The delivery company contacted me to schedule a time a week in advance. I am extremely happy with my purchase and decision and will definetly shop here again. Also, we got a mattress pad that arrived like the next day and everything shipped for a dollar can't beat that the local places want atleast $50. If you are thinking about it go for it. Finally, I am writing this review several months later and the whole process took approx 2-3 wks. Thanks again

    Read More
  • Perfect!
    Verified Purchase
    Option: N/A

    We love this bed! It has the perfect density, not too soft that you sink down too far, and no where near too firm where you feel like you're sleeping on a board. It was delivered to my doorstep within 2 weeks ... fantastic!

    Read More
  • ABSOLUTELY TERRIBLE
    Verified Purchase
    Option: N/A

    I've bought many things online and numerous items at Overstock.com, but this mattress is TERRIBLE! I want my money back! Not only does it NOT look as indicated, it did NOT have the VertiCoil System it advertised! How do I know, this cheap "Knock Off" Serta is not made correctly and the tag does NOT state it has tthe VertiCoil System - Which is the primary reason I bought the mattress. Further, the mattress is VERY Wobbly! When you sit down, lay down or move, it is like being on the ocean - moving left to right and up and down. You couldn't even have a kid jump up and down on it because it is so unstable. With every movement, the bed rocks so uncomfortably. I noticed it within the first 3 hours of its delivery on 12/29. I called overstock to get my money back and they refuse. I want to send it back but I can't! This is a terrible waste of a half grand! Serta can't make these mattresses, they must lend their name to some substandard mattress maker. I CAN'T STAND THIS TERRIBLE MATTRESS! I want my money refunded. Note to the wise, DON'T BUY MATTRESSES ONLINE!

    Read More
  • The pillowtop is firm and confortable
    Verified Purchase
    Option: Queen Mattress Set

    This mattress and box spring are great for the value. I went and price compared and tried other mattress before purchasing this one. I was concerned about the feel and comfort level but this beat my expectations. After laying on various types of mattress at other stores this was better than the samples at Mattress Discounters and other mattress warehouses. This is really the bang for the buck. Hope this helps and you enjoy!!

    Read More
  • Serta Mattress
    Verified Purchase
    Option: N/A

    This mattress is just dreamy. It arrived quickly and in perfect condition. I have had fabulous sleep since this mattress arrived. I would definitely recommend this mattress.

    Read More
  • Comfortable
    Verified Purchase
    Option: N/A

    This mattress is firm and very comfortable. It does move quite a bit when you move (and I'm not sure if that has to do mostly with the mattress itself, or the bed frame), but aside from that, it is very comfortable and I have slept very well on it. The mattress was purchased for a guest room and it is perfect for that purpose. I would not want to sleep on this with my husband every night (given the movement issue) - but it serves very well for a single sleeper or for visiting guests. The price is excellent. I shopped around town and nobody could beat the price - espeically not the delivery fee! Delivery was fantastic. It does have a new mattress odor, but that clears within a week. I gave it 4 stars because of the movement.

    Read More
  • Horrible Mattress
    Verified Purchase
    Option: N/A

    Not Happy. This is a cheap, horrible mattress. Feels cheap and is not holding up at all. Would consider it to be hard, meaning more than firm. The mattress itself is very light-weight and flimsy. I have had it for about six months now and it is already sinking in the middle . . . mind you, I am the only person who sleeps in it and I only weigh about 120 pounds. If you are looking for a nice, quality mattress, I would look at others.

    Read More
  • Bristol pillow top mattress
    Verified Purchase
    Option: Queen Mattress Set

    I ordered my mattress set on July 18th, and received it just over a week later. The mattress so far seems to be very comfortable, this is the first pillow top I've ever owned, and the mattress sets up higher than I'm used to.Lol, the delivery company was very professional in the set up and removal of my old set. I would recommend this product.

    Read More
  • Serta mattress set
    Verified Purchase
    Option: Queen Mattress Set

    I am very displeased with this product. Although my sleep is not affected by the product---I purchased a 3-inch foam topper---the mattress and box springs are lighter than air and I can only assume that the support is less than adequate. The sides of the mattress sag even when no weight is on the mattress.

    Read More
  • Outstanding!
    Verified Purchase
    Option: Queen Mattress Set

    I bought this matress as a gift for my Mom, the entire process was a success. It was able to track the shippment, coordinate the delivery to Mom's house and the delivery crew was very kind, setting the new matress and taking the old one with them going above and behond. My Mom is enjoing her new matress and having many good sleep nights.

    Read More
  • Verified Purchase
    Option: Queen Mattress Set

    Very comfortable bed. That said, it's at our cabin we don't sleep on it often but, when we do it's very comfortable. I can't speak to how it holds up yet since it's not slept on often.

    Read More
  • Very good mattress!
    Verified Purchase
    Option: Queen Mattress Set

    It has been about 4+ years since I bought this mattress and I have been very happy with it. It is very comfortable and I would buy it again.

    Read More
  • Very comfortable
    Verified Purchase
    Option: Queen Mattress Set

    This user earned $2.00 in rewards for writing this review.Learn More

    The mattress was great for the first couple years. Then both my husband and I started to complain about lower back pain and hip pain. We couldn't sleep through the night and ended up moving to the guest bed in the middle of the night. When we removed the mattress we noticed that the rafters in my bed frame were bowed which perhaps caused the mattress to deform as well.

    Read More
  • Great bed
    Verified Purchase
    Option: N/A

    Comfortable and well made. White glove delivered. Had for over 5 years and still good. Used by plus size adults.

    Read More
  • Awesome
    Verified Purchase
    Option: Queen Mattress Set

    After having a few years now, I still love it!

    Read More
  • Terrible
    Verified Purchase
    Option: Queen Mattress Set

    Bought this mattress for and it began to sag in the middle after just 3 years! I am not an obese person, 5'7" 140, I was very disappointed. I couldn't even give it to a homeless shelter it had to be trashed!

    Read More
  • Love it!
    Verified Purchase
    Option: N/A

    Ive had this mattress 6 years and still love it.

    Read More
  • I don't love it
    Verified Purchase
    Option: Queen Mattress Set

    It's indented in the middle and so hard to fluff and its squeaky... Don't recommend

    Read More
  • Best mattress
    Verified Purchase
    Option: Queen Mattress Set

    Best quality products and services for a good rest, support the back for a good nights sleep

    Read More
  • Mattress sagging after only one year use
    Verified Purchase
    Option: Queen Mattress Set

    Bought this believeing Serta was a known trusted brand. THis mattress can not be turned over because only one side is a mattress the other is some backing material. I am a 5'3 #118 woman, with in one year the center of the matteress is sagging in the middle. Would not recommend this mattress unless your staging a room only and not planning on using the mattress beset

    Read More

Questions & Answers

  • Q:

    "Is the mattress foam encased?"

    • A:

      Hello kittensparkle, Unfortunately, this item is out of stock. We currently do not have inventory to check, and cannot guarantee the item will be restocked. We recommend entering your email address, in the top right corner of the product page, to be notified if this item does come back in stock. Thank you for shopping Overstock.com, let us know if you have additional questions.

    • A:

      Its in two pieces(mattress and box)

    • A:

      @ nyny2574, the mattress is not in two pieces, the mattress set is two pieces. Some mattresses have foam around the inside of the mattress for durability.

    Read more Read less
  • Q:

    "What is the difference between the mattress set and w/low profile set option?"

    • A:

      Mattress set: 20 inches high x 60 inches wide x 79 inches long high Mattress: 11 inches high x 60 inches wide x 79 inches long low

    • A:

      My advice is that if you are a shorter person like I am, 5'2 go with the low profile box springs. I did not when I bought it and it is pretty high. I love it though!

    Read more Read less
  • Q:

    "Does this bed require a abnormal sized queen size bed frame? Or is there a standard size for the "queen size bed"?"

    • A:

      Serta mattresses fit standard bed frame sizes. Please feel free to contact us again with any further questions.

  • Q:

    "what are the best size sheets to fit this pillow top mattress in a queen size. I guess what is the depth of the mattress"

    • A:

      The depth of the mattress is 11 inches. We would recommend a sheet set with a pocket of 11-12 inches.

  • Q:

    "how many coils does box spring have?"

    • A:

      The coil density count for the Bristol Way in a queen is 504 Coils 13 3/4 gauge Helical (wires that hold the coils together) 17 1/2 gauge Border rod 6 gauge

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Shipping & Returns

Contact Information

1-4 week delivery after the item ships:**

Delivered by freight carrier. See Oversized Item Delivery Policy.

Mattress Return Policy:

Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
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NOTE:

This item cannot be shipped to Alaska or Hawaii. More details

Oversized Item Delivery Policy:

This item will be shipped via freight carrier to your home, excluding rural routes, remote areas not in close proximity to areas commonly serviced by freight carriers, islands, APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening phone numbers during check out so our carrier can contact you to schedule delivery. Refer to our Oversized Item Delivery Policy for additional information.
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For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.