Serta Bristol Way Pillow Top King-size Mattress and Box Spring Set

by Serta
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ITEM# 12219511
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ITEM#: 12219511

Enjoy a good night's sleep with a Serta mattress set. This mattress has a pillow top design, ideal for comforting and cradling your body.

  • Set includes: Mattress, box spring
  • Serta's Pillo-Fill fiber provides plush surface that breathes away heat and moisture
  • Serta's VertiCoil Premier Innerspring coil design provides increased surface coverage
  • Increased ability to react and conform to the individual contours of the body
  • Zoned Convoluted Foam helps relieve pressure points
  • Mattress set meets all federally mandated flammability standards with Serta's patented FireBlocker system


  • Mattress set: 20 inches high x 76 inches wide x 79 inches long
  • Mattress: 11 inches high x 76 inches wide x 79 inches long
  • Each foundation: 9 inches high or Low Profile 5 inches high x 38 inches wide x 79 inches long

Photo is for illustration purposes only. Fabric color, pattern and quilt stitching may vary.

White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.

30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.


Mattress Type Innerspring
Thickness 11 Inch
Mattress Top Pillow Top
Mattress Support Medium, Plush
Product Features Antimicrobial
Recommended Foundation Type Box Spring
Useful Link Mattresses and Memory Foam
Dimensions 20 inches thick x 76 inches wide x 78 inches long
Warranty 10 year Limited Manufacturer
Model Number 542163-860
Country of Origin United States

Customer Reviews

5 Stars
4 Stars
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1 Stars
  • Most Recent

  • Serta Bristol
    Verified Purchase

    Did not hold up well. Basically junk after a few years.

    Read More
    jimba Dec 19, 2017
  • Fabulous
    Verified Purchase

    Great price on a fantastic mattress!

    Read More
    Dave M. Nov 28, 2017
  • Not at all happy.
    Verified Purchase

    This user earned $2.00 in rewards for writing this review.Learn More

    We have had this mattress now for 5 years and nearly every day I wake up feeling like I have been beaten by a bat. I would rather sleep on the couch than this bed. There is so much movement in this mattress even the slightest amount of movement will move the other person who is sleeping. I would not recommend at all. I waited so long to replace this mattress but now have and only wish I had done it sooner.

    Read More
    sprat1 Oct 26, 2017
  • I bought this in 2012 and IT IS CRAP
    Verified Purchase

    I have not had this mattress a good five years and it has already broken down. One side of the mattress has collapsed.

    Read More
    Gloria P. Sep 8, 2017
  • Comfortable
    Verified Purchase

    The only down side for a pillow top,is that you can't flip it when you start making a sleeping hole so I got a gel topper to put over it

    Read More
    gebbiap Jul 18, 2017
  • Most Helpful

  • Get this one!

    I have compared alot of beds (jumped, rolled around on them at stores, yes, that was me) and found this one to be excellent. (I got the firm euro top which looks to be unavailable in the King now)I had received my bed whilst I was in the hospital with a kidney medical condition. When I returned home with still pain in the kidney area, I knew this was going to be the test. I slept very soundly, as though I was at a high end hotel, and the next morning, I sprang out of bed with no residual pain. I would recommend this bed to my mother.The beds I was looking at and what I had budgeted for was between $1,500-2,000. This one rates right up there with the ones I had previously tested.Happy Shopping!

    Read More
    sgreen916 Aug 31, 2009
  • overstock WOW amazing
    Verified Purchase

    After reading the other reviews we were sold. The bed is super soft, almost too soft, took me a few days to adjust. But now I cannot remember ever sleeping so good. The bed is an A+ and the service from Overstock was A+++. We ordered the bed on Sunday and had it Saturday, 6DAYS!! I would highly suggest both to anyone!!

    Read More
    steve66nyc Sep 3, 2010
  • quite impressed!!!
    Verified Purchase

    Very apprehensive about buying a mattress on line but after looking in shops and reading reviews decided to go for it. Shipping was super quick and cheap. The matress is great. I could have handled it a little more plush but it is perfect for my husband. We've had it for over a month and I still go to sleep with a smile on my face because I love my bed!!

    Read More
    lilsqueak Jun 24, 2011
  • Great Mattress
    Verified Purchase

    I received it a week ago and I been waiting to write a review after sleeping on it for at least one week. Mattress are great, not too soft, not too firm. We been sleeping pretty good since we got it. About the transfer, I think it is pretty good. My husband used to complaint a lot of me waken him up when I leave the bed. Not anymore! The only thing is that the fabric that cover the mattress is like satin, is not cotton like the new mattress. It did not bother me at all since anyway it is covered with mattress cover and the sheets. We think it is a great mattress for the price. The delivery people were very professional and took all the package material with them.

    Read More
    lowland Sep 27, 2010
  • Sleeping in Comfort
    Verified Purchase

    This mattress is so comfortable. Both my husband & I love it. We looked at lots of mattresses but this one seemed the best on price etc. My daughter had bought one a couple of years ago & told us we couldn't go wrong. I'd recommend it to everyone. The men that set it up called before they came, were prompt & it took just minutes to unwrap & set up. They took away the trash. It was great that they took away our old mattress. Let them know you want them to pick up when they call you. I

    Read More
    teddysmamainmiami Nov 17, 2011

Questions & Answers

  • Q:

    "What type of warranty does this mattress offer?"

    • A:

      The mattress is not available.

  • Q:

    "Do you have this in a Cal King size?"

    • A:

      Hello Mattress Shopper, we do not currently have this particular model in a California King, but you can refer to item number 16276020 for a similar option. Thanks for shopping with us!

  • Q:

    "I see mixed reviews on the plushness of this mattress. Is it more a medium or plush mattress?"

    • A:

      Hi marie0011, the firmness level of every item is unique. Please be advised that even similar products may produce different firmness results. Please feel free to contact us again with any further questions.

    • A:

      It is a medium plush. It is a great set, I had it since Sept 2012.

    Read more Read less
  • Q:

    "I noticed that this isn't a true king sized mattress. Standard kings have the dimensions of 76" wide by 80" long. Is there any reason why this is shorter?"

    • A:

      Thank you for your inquiry. Serta mattresses generally run within an inch of the industry standard.

  • Q:

    "Does the box spring come in two pieces"

    • A:

      Thank you for your question and I apologize for the delayed resposne. Yes, all king size box springs come in two pieces.

  • Q:

    "how long does shipment take?"

    • A:

      Shipping:Leaves our warehouse in 1-10 business days. * 1-4 week delivery after the item ships:**

  • Q:

    "Can I purchase the mattress without the box springs?"

    • A:

      can I purchase without boxsprings

    • A:

      Unfortunately, they are only sold as a set.

    • A:

      Unfortunately, this item is a set. Neither item may be bought separately.

    Read more Read less
  • Q:

    "What is the difference between the king set and the king low profile set?"

    • A:

      The difference is the box spring''s height. The low profile measures 6 inches high, while the normal king set''s box spring measures 9 inches high.

  • Q:

    "Does the box springs come in 1 or 2 pieces?"

    • A:

      They are split box springs, so they come in two pieces.

  • Q:

    "how many coils are in the king mattress"

    • A:

      The coil gauge 13.75, and there are 648 coils.

  • Q:

    "is the Serta Bristoltop king size mattress firm?"

    • A:

      Other reviewers mention that it is on the soft side.

  • Q:

    "Has anyone owned this mattress for over 6 months? Is it still in good condition or is it starting to sag??"

    • A:

      Thank you for submitting your question. We hope other customers are able to share their opinion, and always suggest reading the product reviews as well.

    • A:

      i have had it for over 6 months and it is still as plush as the day it arrived. I could not be more pleased with this purchase.

    Read more Read less

Shopping Tips & Inspiration

Shipping & Returns

Contact Information
1-4 week delivery after the item ships:**

Delivered by freight carrier. See Oversized Item Delivery Policy.

Mattress Return Policy:

Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
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This item cannot be shipped to Alaska or Hawaii. More details

Oversized Item Delivery Policy:

This item will be shipped via freight carrier to your home, excluding rural routes, remote areas not in close proximity to areas commonly serviced by freight carriers, islands, APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening phone numbers during check out so our carrier can contact you to schedule delivery. Refer to our Oversized Item Delivery Policy for additional information.
More details

For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.