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Read All Reviews for Serta Bristol Way Euro-top Queen-size Mattress and Box Spring Set

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  • Great Product!
    Verified Purchase

    I bought this mattress with the box springs as a set. It was delivered in a timely manner and looked exactly like the photo, if not better! I was very pleased with the layout and design of the mattress and springs. They were very durable and well built. I chose the European top because I had bought a pillow top mattress before and found it to be a bit too firm for my liking. The European top design is a lot softer and forms a little better with the mattress, so putting on sheets isn't too much of a hassle. Overstock was very pleasant to work with and delivered my mattress much sooner than I expected! I am overjoyed by their products and the shipping fees are unlike any other site!

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  • The Bristol Rocks!!!

    I love my mattress. I've had a Simmons Beutyrest Pillow top mattress set before, and this bed is just as comfortable. Only two downfalls, I wish it had a plush cover, and two, the product took too long to arrive. I know your website says 1-6 weeks for delivery, but after reading other people's reviews on receiving items pretty quickly, I felt that mine would come relatively fast too. It's here now, and my back feels like it's in heaven every time I hit the sack. I love my Bristol mattress!

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  • LOVE IT!!!
    Verified Purchase

    I took a HUGE risk buying a mattress set online. I broke my back and herniated several discs 20 years ago, and when I needed a new bed last year was in a quandary. I could not afford to spend a small fortune on something like a Sleep Number bed, but needed to acquire a good mattress set nonetheless. As might be expected with a rather damaged spine, I needed a mattress that would support my back while being neither "just too hard, or just too soft"... For me, memory foam mattresses are not the solution. I was thoroughly pleased after my first night's sleep on this Bristol Way Euro-Top, and at the one year mark I can say that I remain very happy that I took the risk. The Euro-top provides surface cushioning and comfort, and the inner-springs allow me to sleep on my side (can't sleep on my back or face down, due to the spinal damage) without forcing my spine to bend into a U to accommodate my hip and shoulder. I'm not going to try to tell y'all that this mattress is the be-all-end-all for anyone else, but it is fantastic for my particular needs! Find this set in a store somewhere, try it out for half an hour, and if you find it as comfortable as I have.....buy it from Overstock.com! The price & delivery cost (thank you O.co!) are the icing on the cake. Oh, and the guys who delivered the mattress set also unwrapped it, and set it up for me, too!

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  • Exception price, product and service!
    Verified Purchase

    I was very apprehensive to actually buy a mattress online. This new mattress was for my Guest Room and primarily I wanted a good price since this room was not frequently used. Once the mattress arrived, I have now moved it iinto my Master Bedroom and am contemplting purchsinag another replacement for the original room! I was also apprehensive about delivery but it was handled professionally and on time...amazing! I have already recommended this product to many frends...sure beats Sleepy's!!!

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  • The mattress is very comfortable.
    Verified Purchase

    The young lady at Overstock was very helpful.. The bed was delivered on time and my old one removed. The price was good. I am an older woman and all the problems i was facing buying a new bed seemed overwhelming, but Overstock made it easy. I am very pleased again. I have never had a bad experience with Overstock.

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  • Great mattress
    Verified Purchase

    I love this mattress. It is very comfortable and looks great. The only thing to be aware of is that there are absolutely no fitted sheets that will fit this mattress. Even the deep pocket sheets only fit on up to 18 inches and this mattress has a height of 21 inches. Besides that it's great.

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  • Sweet Dreams
    Verified Purchase

    I absolutely love it! I have no complaints other than I should have ordered this set sooner! I have several issues with my back such as ruptured and protruding disks along with scoliosis. I was afraid that this mattress would be too plushy once it arrived, but it is more firm (yet contouring, which is so nice) than we expected. My husband loves how we are able to move with out bothering one another and his back has felt much better since the switch. (FYI do not attempt the commercial wine glass gig-its not that type of mattress ;) ). It took a few weeks for us to adust to the softness, but my back has not bothered me one bit. The quality is wonderful, the delivery was swift (mine arrived 2 wks or so after I ordered it.) and the product was free of damages. We were able to fit our former set of sheets that have pockets that expand up to 18 inches, and this mattress measures 20 inches, so our set fits the mattress, but just barely. This mattress set was the best purchase I have made thus far.

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  • More firm than I'd prefer
    Verified Purchase

    I've had my bed for several months now, and haven't had any problems. It was a lot firmer than I had expected a pillow top to be or ones that I've had in the past, but nothing a down mattress couldn't help with. It gives plenty of support with a little bit of softness just make sure you follow the instructions about getting a frame that has a middle/third support bar in the middle.

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  • Great Bedset for the money
    Verified Purchase

    I bought this mattress set for a guest bedroom, and had to test it out the first night. It is a delight to sleep on. If I compared the structure of it to a much more expensive mattress (say a set costing a couple thousand) it does indeed fall short in quality. For example if you sit on the edge of the mattress it will scrunch downward much more than a high end mattress, however, that said, sleeping on it is wonderful. It's got a lot of support and the euro top is cushiony and soft. I have a high end mattress in my room, I see little difference in the quality of a nights sleep.

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  • Great bed so far
    Verified Purchase

    I've used the mattress set for about 1.5 months so far and like it. I haven't experienced the sagging in the middle that some other reviewers found and that I was a bit worried about. The mattress and box spring were lightweight and easy to move by myself. I ordered the low profile boxspring because I was worried the pillowtop mattress would make the bed too high for me using one of those minimal/basic metal frames, which turned out to be perfect-I'm using a standard bedskirt and it just barely touches the ground/the bed height looks average. There's no squeaking/noise from movement on the bed. The delivery was good; I had a neighbor sign for it and she mentioned that the delivery guys had her inspect point-by-point parts of the set before they left. The deliverers also called me ahead of time to let me know they were on the way and were nice about me explaining that my neighbor would sign for it. The delivery time was a bit long-2 weeks, but this was as estimated by Overstock in the item description anyway. Overall I'm very pleased with the bed!

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  • Excellent mattress for price paid
    Verified Purchase

    My husband and I purchased this mattress set two months ago. The set arrived in approximately 2 1/2 weeks, with thorough communication on shipping times/procedures from Overstock.com and the private delivery company. We were told a date and 4 hour time frame it would arrive within, so we were not able to choose, but it did arrive on time. It also arrived undamaged in plastic; however, there were two spots of dirt about the size of a half dollar along the side- not sure how they got there, truthfully. The mattress itself seems to be holding up very well so far. If you're looking for an extremely firm mattress, this is not for you, but if you're looking for a good "meet in the middle" mattress that isn't too overly soft, this is PERFECT. It forms to your body, but not too much that it's hard to move around. We do feel each other move, so it's not comparable to the commerical where someone gets into bed without disturbing a wine glass sitting on the other side. However, we both sleep VERY well and we spent about 1/3 of what we would have at a furniture/mattress store for the same mattress. All in all, A+

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  • A Dreamy way to sleep
    Verified Purchase

    I had never bought a mattress on line before. We had always gone to the store to, you know, lay down on the product to test it out. This doesn't always help. What you think you are buying in the store isn't always the item that ends up in your home. So buying it on-line was extremely scary. It was going into my son's room. He had gone away to college and I had to have another bed in there for when he came home on visits. So, I read all the reviews, which were helpful and promising, and decided to buy the mattress. It arrived within three weeks, much faster than promised. The guys took it upstairs for me and made sure it was in the perfect place before they left. Very nice, I thought. I lay down on the bed and thought, 'hey this feels pretty good'. But , I needed to be sure, so I asked another of my sons to give up his bed that night and sleep in the new one so he could report to me in the morning if I had bought the right mattress. The next morning, when he woke up he immediately started moving his stuff from his bedroom into his brothers bedroom. "What are you doing", I asked. He said the new bed was very comfortable and wanted it for his own. So now I have to buy another mattress to replace his. Yes, I made the right choice. It's a beautiful mattress. Soft, yet firm and doesn't bow in the middle. It looks and feels very well made and durable. Something that will last for a long time.

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  • Serta Mattress
    Verified Purchase

    In my experience purchasing this bed I'd have to say I'm very happy overall. This is the first bed I've purchased on my own as a 21 year old. The mattress is a bit more firm than I had expected but it's definitely comfortable and well made. It sits nice and high off the ground with just a basic bed frame. The delivery experience could have been better because overstock went through a local delivery company. The company called to set up a delivery time and called 30 minutes prior to the delivery. I had to leave work early to be there (which was fine) except they ended up being an hour and a half later than expected and needed further directions to deliver the mattress to the correct apt. the delivery guys were very nice and carried the box spring and mattress upstairs and set it up for me. It was just inconvenient to have it delivered later than expected. Overall I would recommend this mattress and I truly love it!

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  • Comfortable bed at affordable price
    Verified Purchase

    I shopped around online and in store for about a month before choosing the Euro-top set. I had a pillowtop previously and found the padding on top comfortable but the edges did tend to flatten. The Euro-top continues the soft top that I like and takes away the flattened edges. I feel I got the most value for my money from Overstock.com on this item. I could not find a lower price after taxes and shipping were calculated. The shipping of the mattress was much quicker than I thought. It came in about 7-10 days instead of the 4-6 weeks I was expecting. I was also happy to see that the shipping company did not charge extra for the single flight of stairs up to my apartment. I would definitely shop at Overstock.com again for products similar to this. I feel that I got a great product at a good price.

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  • Great Mattress, Poor Service
    Verified Purchase

    I have had the mattress for over a month now, and I can definitely notice the difference in how I sleep. My back doesn't hurt in the morning and I feel more well-rested. For the price I paid, the mattress was a bargain and I would recommend it to anyone looking for a not-too-firm, not-too-soft mattress.Having said that, I would NOT recommend purchasing it from Overstock.com if only for the trouble I had with delivery. The delivery company scheduled me for Saturday, which was perfect, only to call on Thursday night and tell me they HAD to deliver it on Friday. When I was at work. I told them this would not work, and they basically told me "too bad". I had to make arrangements with neighbors and my roommate to be here to let the delivery men in. The packing slip said white glove treatment, but they only put the mattress set in my garage, not in my room, so we had to haul it up a set of stairs. When I contacted Overstock about this issue, they were unapologetic and told me it wasn't their problem to own - I would have to take it up with the delivery company. Well, maybe they need better contractors doing their work for them!

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  • Pretty Good
    Verified Purchase

    I agree with the last review - it's not as plush and soft as the other reviews have made it sound, but it is quite comfortable. It has a really high loft, which I like, but I've only used with king sheets, so not sure how that will work with queen set. It looks different from the picture - the pillow/euro top isn't really like a separate piece, but more of a extra cushion that looks like some of the other sets. I may have even got the wrong set, but for the price, I am satisfied with it.

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  • Nice mattress set
    Verified Purchase

    I was also unsure about ordering something online that I couldn't return. However, after 2 weeks of using this, we are quite happy. The local delivery worked out great - we had a 5 day window to pick a day form. Delivery was right on time and set up was only a few minutes. I need a firm bed with a soft top as I sleep on my side and my arms tend to go numb - not with this bed! We could have bought something similar from Sears (a Serta) for about the same price. But withthe $ ship an no tax, this was a better deal. Also, if you link in to this site from one of the cashback sites, you can usually get % additional back. I would definately do it again.

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  • This is a great bed
    Verified Purchase

    This is a great bed. It is completely comfortable for two people to sleep in and completely relieved back and hip pain I experienced sleeping in my old bed. I use a memory foam topper on it and a mattress pad to keep it clean, and it is by FAR the most comfortable bed I have ever slept in. Well worth the price. Delivery was painless, and the delivery men asked if I wanted to send my old mattress with them. I had already arranged for the old bed to be taken away, so I did not use their service. I don't know if this is standard, but if so, it is a really nice perk!

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  • Goodwill matresses are better
    Verified Purchase

    The only saving grace that ensures I will ever by anything from Overstock again is the EXCELLENT customer service I received from Overstock & the delivery company during the order and delivery process. After I got the mattress set it just went all downhill. I spent a lot of time shopping for a mattress that wouldn't cause me to have a back so tight I could hardly move all day after a restless night sleep, as was the case with my old set. I did some research & ended up going with this one. Now it isn't only my back that hurts, but my hips from the additional discomfort. Here are the 2 main points that sold me when shopping for this mattress set: "Euro-top design is ideal for customers that love that extra layer of softness and comfort that cradles your body when you lie down" (NOT!) "Hundreds of comfort cushions surround the sleeper's body and specifically target key pressure points to provide deep contouring support to every part of the body" (COMPLETELY opposite) WHAT A CROCK! Every night I wake up at least once when rolling over because of the pain caused by the pressure points on my back and hips. To function at all properly, I have to do stretches before I even get out of bed.

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  • comfort and value
    Verified Purchase

    When I received my new mattress set I liked what I saw. More importantly, it was comfortable and had all the features I wanted, a pillow top, firm box spring, taller in depth and off floor, easy to "fall into". It has been used now over 6 weeks, and I sleep better, am warmer (memory foam top & topper), and is most comfortable. Contrary to some reviews by others, the 20" height is not a deterrent to the use of queen size sheets (fitted). I also have king size fitted sheets, which fit just fine even with deep pockets (of 15"). All in all I believe the price is fully justified and represents genuine value, and the comfort well beyond the price..it matches or exceeds all my expectations.

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