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Read All Serta Alleene Plush Queen-size Mattress and Box Spring Set Reviews

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  • Great value
    Verified Purchase

    This mattress set is a terrific buy. It has the pillow-top feel which means it feels soft when you first lay down, but it does have a definite firm support under the initial soft. I would categorize it as medium, not too firm or too soft. We think it is perfect for our guest room. These are very plush looking and feeling items, clearly well made. The delivery/set-up was smooth and hassle free. We felt the delivery was smoother than most of the purchases/deliveries from our local high-end furniture stores. I would buy this again without hesitation.

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  • poor quality
    Verified Purchase

    I purchased this mattress set april of 2010 only because of the wonderful reviews it had. It arrived and i loved it! The love only lasted 7 months!!! Into the 7th month it started sagging in the middle! My husband and i turned it thinking maybe that would help the problem, but it did not. We are now stuck with a mattress set that we are not able to sleep on.

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  • Cheap, cheap, cheap...
    Verified Purchase

    I bought this mattress based on the reviews I read here, and I'm so sorry I did. This is quite possibly the worst mattress I've ever purchased. It may "feel" firm, but it's very wobbly side to side so it feels like you're sleeping on jello. It also sags in the middle, and if two people sleep on it they will roll towards each other in the middle (i'm talking normal 130-150lb people too). I use this mattress in my guest room, and even the guests hate it lol. I only spent slightly more for my W Bed mattress, and it's light years better.

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  • finally...a good night's sleep
    Verified Purchase

    i had a therapedic mattress and for 4 years had not had a good night's sleep in that time...purchased the serta alleene plush mattress, and finally, a good night's sleep...no, correction a GREAT night's sleep...i would highly recommend this mattress to ANYONE for any type of sleeping desires...and the service from overstock was just great...it was ordered, delivered and set up in 7 days...and the man removed the old mattress and all the boxing in which the new mattress arrived...i have ordered from overstock many times and i have never been disappointed...what a wonderful company...

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  • horrific mattress
    Verified Purchase

    Overstock would not post the first review I wrote. I guess they do not want people to know how bad this mattress is. Do not buy this mattress. It feels like you are sleeping on concrete. It is in no way, shape or form, plush. I had serious back pain the first night I slept on it. I am in the process of returning this horrific bed, even though it is costing me an insane amount for shipping. I cannot expose my back to any more pain. Do yourself a favor and go to an actual store where you can test out the mattress. You will not regret spending the extra ***.

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  • Very nice
    Verified Purchase

    This mattress is very nice. it was a gift for my parents and they love it. Very soft on top but also firm for people who need support. I was not happy with the shipping because it was estimated 1-6 weeks which is too large of a window in my opinion. I contacted overstock and asked for a better estimated delivery and the answer was "no we cant give you one, they will call u before its delivered" The bed is great and the delivery people were great also, just unhappy that no one could give me a better estimate other than 1-6 weeks. IT makes it hard to make arrangements for such a large delivery when someone needs to be there.

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  • Very Bad
    Verified Purchase

    DO NOT BUY THIS MATTRESS! Overstock service and support was awesome! They are not responsible for the quality of the product I received. It's the first mattress I'ver ever seen that can not be flipped. There is a bottom and a top. It's very cheap and flimsy and uncomfortable. I'm going to ask Overstock if there's anything I can do about it. Hoping for some sort of a refund. If I had it to do over again, I'd never buy a mattress without trying it out first.

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  • Love this mattress
    Verified Purchase

    This is the second mattress I have purchased from Overstock. People think I am crazy buying a mattress without testing it out but I only consider mattresses that have a lot of reviews. This mattress had a high rating after many, many customer reviews. I would say it is a firm mattress (my husband and I can each move and get up from bed without the other feeling the movement), however, it is super comfy and cushy. We love it!

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  • Guest Room Bed
    Verified Purchase

    Purchased this bedding for my daughter's guest room in her new house. I'm very fussy about mattresses & took a chance buying a mattress sight unseen. The mattress was soft and very supportive at the same time. I used the mattress and loved it! I have preferred firmer mattresses but have changed my mind after sleeping on this bed for over a week. I do hope my daughter's future guests enjoy it as much as I do!

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  • great
    Verified Purchase

    needed for a guest room, price was right ,and it is soooooooooooooooo comfortable my quests do not want to leave

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  • Great Buy
    Verified Purchase

    Shipping was much quicker than expected. The mattress is not a soft as expected, but still a great mattress.

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  • too soft
    Verified Purchase

    I bought this bed for my 16 year old son. He says he likes it, but I noticed after one month there is a wear pattern and divet in the mattress. I think he likes it because it's new and not a twin bed. This is not what I consider a firm mattress. I had hoped this bed would last him for many years to come. The ordering and delivery process through Overstock exceeded my expectations.

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  • Serta Alleene
    Verified Purchase

    I was was skeptical to buy a bed from Overstock but finally did. Boy as I glad I did. What a comfortable bed. Nicer bed than I expected. I am truly impressed and will be back to purchase more big ticket items! Delivery was a breeze. I live in 3rd Floor walkup building and I didn't have to pay extra. Thumbs up Overstock! :-)

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  • GREAT BED
    Verified Purchase

    I was looking for a new mattress after Christmas. This box spring and mattress cost less that what other stores and online sites wanted for just a queen mattress. I figured with Serta, I couldn't go wrong. Plus $2.95 shipping on a bed?! Great! The guys who delivered it were very kind and professional. They removed my old bed and set up the new one. I LOVE THIS BED! I require a firm bed for my back, but like the cuddling feeling of a pillowtop. This bed gives me both!! I don't really need any more reasons to lie in bed but this certainly gives me one!! I have recommended it to several friends and family.

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  • Perfect mattress
    Verified Purchase

    To me, this mattress is perfect. It has just the right amount of cushion, without being too soft. It has the right amount of firmness. I definitely sleep much better on this mattress than my past mattress!

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  • You get what you pay for.
    Verified Purchase

    This bed is good as spare and not as a full time use. It broke in very fast.

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  • Nice for the guest
    Verified Purchase

    I bought this mattress in 2010 and it still sleeps great. I don't use it at all but my guest love it.

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  • Great Mattress Set!
    Verified Purchase

    Good quality set. Used for 4 years then upgraded to a king size set, so gave this to my son and it was still like new. He loves his "new" bed, says it's incredibly comfortable.

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  • Serra mattress
    Verified Purchase

    Everyone who sleeps in it loves it.

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  • Comfortable
    Verified Purchase

    This was bought for a guest room. I have had many complements on how well my company sleeps on it. I even slept on it one night or two and loved it.

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