"Does the white glove shipping and 30 day return policy under the product details apply to the mattress even though it is purchased from overstock.com?"
Not firm, not soft. Perfect for what we were looking for...
Serta Alleene Plush California King-size Mattress and Box Spring Setby Serta
ITEM#: 11927344This mattress set features antimicrobial fibers to help reduce asthma and allergy triggers. Bedding set includes a Sertapedic plush mattress and box spring.
- Includes a Sertapedic plush mattress and box spring
- Serta plush mattress design will give you a soft, but not too soft feel
- Perfect middle ground for those who enjoy some cushion but not too much
- Soft resilient fiber provides a plush surface that breathes away heat and moisture
- Double-tempered hour-glass steel coil design provides lasting support to the body
- Serta's heavy-gauge steel border rod provides enhanced edge support and a firm seating edge
- Hundreds of comfort cushions surround the sleeper's body and specifically target key pressure points to provide deep contouring support
- Meets all federally-mandated flammability standards with Serta's patented FireBlocker system
- Mattress set: 20 inches high x 72 inches wide x 84 inches long
- Mattress: 11 inches high x 72 inches wide x 84 inches long
- Each foundation: 9 inches high x 36 inches wide x 84 inches long
White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.
30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.
|Mattress Top||Plush Top|
|Dimensions||20 inches high x 72 inches wide x 80 inches long|
|Warranty||10 year Limited Manufacturer|
|Country of Origin||United States|
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Not firm, not soft. Perfect for what we were looking forRead More
I purchased this 9 months ago, it sleeps fair. I would not rate this as plush, more as firm. The sizing is totally incorrect. I have a Cal King platform bed and there are several inches at the foot of the bed. Overstock states that the is 84 inches, I measured it at just under 80 inches. The width is just under 70 inches. I got a good deal, but it wasn't worth it:-(Read More
This was shipped to me and was delivered in thin plastic only. I am the only one sleeping on it 130lbs. It began to sag after two nights! Now, after less than a month, it's collapsed on the side, like an accordion!!! What a laugh! I've have never seen this before, even with $50 childhood mattresses. Now, I have to do the Serta warranty. They are charging me $35 to come out and "inspect" it and will "determine" if it's defective or not and will select a "comparable" set if one is available. I don't know what that means, but I'm filing on Serta and Overstock with the BBB if they don't have a new, good mattress in my home in the next two weeks. Period.Read More
Do not buy this product, very bad quality! Serta was a name that we respected, not anymore! After about 3 months big depressions within the mattress appeared. To add insult to injury, you will need to pay 35.00 for an inspection, replacement only if the depressions are more than 1-1/2" depth and then you need to pay for shipping over 100.00!Read More
comfortable and goodequality. would recommend this to a friendRead More
My husband and I ordered this and it is the best matress we have ever owned. No more achs and pains just 100% solid sleep. You can't tell when the other person rolls or gets out of bed, and the plush top is to die for!Read More
This was the best money I ever spent. I had looked and looked to find the best mattress and price and this meet both my price and comfort. I would highly recommend this mattress to anyone!Read More
Good product. Great price. No complaints. Standard shipping even got it here within a week.Read More
I bought this bed for my son who has lived with chronic lower back pain for years. He is a truck driver and couldn't remember the last time he slept through the night. He tried memory foam but it didn't work either. The first night on this bed, he slept like a baby and his wife told me that he never tossed and turned once. He loves this bed and his sleep has improved 100%.Read More
Great bed at a great price and the gentlemen that delivered it were fantastic. They even removed my old mattress and box springs.Read More
Questions & Answers
Yes, it does apply to the mattress. The white-glove shipping and 30-day return policy was set by Overstock.com.
"hello i just want to know if this is a firm materss"
This mattress has a coil count of 648. This is considered to be a medium firm mattress.
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Shipping & Returns
1-4 week delivery after the item ships:**
Delivered by freight carrier. See Oversized Item Delivery Policy.
Mattress Return Policy:
Mattress Sets are non-returnable upon signature at delivery. Mattresses are
non-returnable if opened or taken out of their plastic wrapping.
This item cannot be shipped to Alaska or Hawaii. More details
Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.