Bought this sectional based on the high rating review. but was a little concerned since there were quite a few bad reviews about quality, and general concern about shipping. Quality-wise, exceeded my expectation of a bonded leather sofa, leather feels soft and comfortable, cushions are a little bit firm but good for a sofa. the sofa bed's seating place is a little bit narrow like other reviews have said, but enough for you to "sit" on it, chaise is where you lie down anyways. Shipping was surprisingly fast, but it did take them 5 business days to process, shipping took about 5 business days as well, shipped out on a Wednesday and got mine delivered the following Tuesday. "Curbside delivery" is standard, the delivery guy mentioned it but still helped me get it up the elevator for my apartment, had to take the package apart too. Overall experience, excellent.
This sofa is cheaply made. The material is not real leather, (see note at end of review) and the feet were scuffed right out of the box and don't fit tight, they just spin and spin. However, the couch is comfortable and looks beautiful in my room. I just don't know how long it will last. We're a Foreign Service family. And I'm curious to see whether it survives our first international move. Here's some info I found on PU leather: PU (Poly) Synthetic Leather is a man made material that will represent the look and feel of Genuine Leather but in fact is NOT. This PU material is far less durable, considerably cheaper in cost, and may not last long if used often.
I would have given it more stars. Overstock warehouse should check to make sure all the parts are shipped! My shipment came in without legs, pillow and ottoman. (picture enclosed.) They were great about replacing the sectional. Took over 3 weeks to replace, something the warehouse should check before shipping it out! The sectional is a little stiff. The first sectional had an ottoman that opened for storage (replacement sofa (the ottoman does not open for storage.) The first sectional was smaller and cozier.(replacement sofa is stiffer.) Ottoman is large. All in All...the main thing is that "The kids love it!" Thanks Overstock for your great customer service!
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