"Hi. I just bought this rug (arrived yesterday) and it has a really strong unpleasant smell. I don't see any other comments about this so I'm wondering if it's this specific rug and I should exchange it or if it's common and will go away? Thanks."
This lovely rug came very well wrapped and in perfect shape. It is plush, soft, and looks even nicer than the photo in the ad. I have already taught my cat not to scratch it. The only drawback is the fluffy fibers that come to the surface for the first few weeks, which needs to be vacuumed often, but I realize that is normal for most new wool rugs. This is a beauty, so don't hesitate to buy....
Safavieh Handmade Mahal Green/ Rust New Zealand Wool Rug (6' Square)by Safavieh
- Add a fresh look to your home decor with a new rug
- Traditional rug is handmade from 100-percent New Zealand wool
- Area rug displays rich shades of olive, ivory, rust and gold
- Pile height measures 0.5 inches thick
- Primary color: green
- Pattern: oriental
Tip: We recommend the use of a non-skid pad to keep the rug in place on smooth surfaces.
All rug sizes are approximate. Due to the difference of monitor colors, some rug colors may vary slightly. O.co tries to represent all rug colors accurately. Please refer to the text above for a description of the colors shown in the photo.
|Material||Cotton, New Zealand Wool, Wool|
|Product Features||Non Skid Backing|
|Dimensions||6 ft. Square|
|Country of Origin||India|
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Admire Home Living Amalfi Black/ Beige Damask Area Rug (8' Round)
This lovely rug came very well wrapped and in perfect shape. It is plush, soft, and looks even nicer than the photo in the ad. I have already taught my cat not to scratch it. The only drawback is the fluffy fibers that come to the surface for the first few weeks, which needs to be vacuumed often, but I realize that is normal for most new wool rugs. This is a beauty, so don't hesitate to buy.Read More
Bought for my front entry and looks super!Read More
This is a beautiful thick rug. The colors are rich and it's perfect in my entry way. Very pleased with this purchase.Read More
This is a very pretty rug but when I unrolled it, it had a strong chemical smell. I left it open for a day or two to see if it would dissipate. It didn't so I wrapped it up and sent it back. The return could not have been easier. Overstock is 5-star when it comes to their return policy.Read More
I ordered this rug because other reviewers said it matched the photo -- unlike so many others I found online -- and it really does. It's a beautiful rug, and so soft underfoot. My kittycat gives it two-paws-up.Read More
Questions & Answers
Wanted to follow up. I phoned about the smell and the Customer Service was outstanding. They offered the option to exchange or return. I decided to exchange and am hoping the new one is free of odor.
Hello Diane H. For assistance with this issue please contact Customer Care at the number below. I hope this helps, thank you for shopping with us! U.S. and Canada Toll free: 1-800-The-BIG-O (843-2446).
"Do these rugs have a fringe?"
Hello att123, we apreciate your inquiry. This rug does not have a fringe. We hope this information has been helpful. Thank you for shopping with us. Have a great day!
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Shipping & Returns
Usually leaves our warehouse in 1-2 business days. *
Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final
shipping cost and estimated delivery timeframe will be available at checkout.
Standard shipping details
Expedited shipping details
Standard Return Policy:
Items must be returned in new or unused condition and contain all original materials included with the shipment. More Details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii. More details
For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.