Safavieh Handmade Exquisite Wine/ Gold Wool Rug - 9'6 x 13'6

I have ordered rugs from Overstock before and have never had the color variance issues when the rug was received as I have with this rug. It looked very gold and wine colored on line and in person it is very rust and mustard colored.

This is my second order of rugs on overstock. The first one was a sinlge rug of decent quality, nothing special though. After reading the reviews, I placed another order; however with some caution, since several reviews were not entirely positive. I thougt that someone may have been unfairly critical, since most of the review were strongly positive. This time I ordered three rugs...and oh boy, did I regret it. Everything that the negative reviews mentioned was absolutely true. All three rugs shed like a sick dog. The rugs were always covered with fibers. You could not sit on it without getting up and being covered in wool fibers. The colors were definetely "off" when compared to the photos on website. Additionally, one of the rugs was by mistake substituted with a different style rug of a smaller size. This problem got corrected after a call to overstock. After one week, I returned all three rugs. When packing the rugs, I discovered a small cut on one of them. So, I was twice happier that I was returning those. After all this, I am were leery about all those glaring 5-star reviews when some other reviews are starkly different. I shop a lot on line. But now is very disappointed with O-stock, since they decided to carry this substandard items.

I am giving this rug only 4 stars instead of 5 because the picture and color description are not accurate. To me, the picture appears to show a rug that is predominately a bright wine color with lots of gold accents. The description lists the primary color as gold. However, the rug I actually received differs significantly. It is a deep, muted burgundy with an almost purple undertone. The design overlay that is supposed to be gold is actually a sage green. The quality is excellent--the rug is thick and lush. Because of that, I really tried to make it work, moving it around to different rooms and comparing it to the furniture in those rooms. Unfortunately, the unusual color combination of the purple-burgundy and sage just did not go well with any of my furniture, so I am returning the rug. Overstock customer service has been excellent to work with which is also why I am giving this a 4 star rating despite the inaccurate color rendering. Because of their superb customer service and the quality of other rugs I have purchased, I will continue to return to Overstock for future purchases.

I'd say the rug I got matched the pics on the o.co website. When first unpacked, the colors appeared muted but after vacuuming, the reds (wine) appeared darker. Lots of shedding (filled up my Dyson canister too many times to count) but I've had this happen before with a new wool rug. Was a little "lumpy" when first unpacked due to being folded but smoothed out over about a week. Would recommend not putting furniture or other heavy objects on it until it smooths out. For a rug this size (10 x 14) and < $1K, you're not going to get an exquisitely crafted, intricate Oriental carpet. What you do get is a nice rug, of good quality, for a great price.

Beautiful rug. Lush design, lovely color combination. I am so happy.