The first runner I received had a very bad mildew smell. I called overstock and they immediately sent me a new rug in addition to free postage to return the damaged one. I was very impressed with this service but disappointed that the rug smelled and I had to return it. I received the second one and one section of it had a slight odor. I am using vinegar and water and carpet cleaner to get rid of smell. So far it is working and I do love like the rug as it matches a round one and rectangle rug I have in my foyer.
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