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Customer Reviews

3.8

(47)

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  • Worth the purchase!
    Verified Purchase

    I haven't any problems this item. I'd recommend purchasing it!

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  • owner
    Verified Purchase

    Gave this to my husband for his cave and he loves it. It does have a problem with the heavy mattress curling forward when used as a seat.

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  • Not so comfy
    Verified Purchase

    The mattress slides down and doesn't stay in place when the futon is in the upright position. The queen sized futon mattress is disproportioned when closed. The back is very high in comparison to the seating surface. Not comfortable to sit in or sleep on.

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  • Really wanted to love it, but...
    Verified Purchase

    I really wanted to love this futon, since it had/has a very important function to fulfill as a bed for daily use, and I waited to write this review hoping that my liking for the futon would grow; but as much as I would like to, I just can not say I love this piece. The assembly went okay; a couple of mis-steps were easily remedied. It took a little longer than expected, but I had read the other reviews and so I was able to set aside enough time. Since it is queen size, the back of the futon, when folded, comes up pretty high on the wall. In my case, I happen to like the way it looks, but others might not like it as much. I purchased a microsuede cover with the futon, which fit well and looked/looks very nice, and I'm happy with that, too, although I think it tends to attract crumbs and lint more than other fabrics. What I really don't like is the difficulty in folding it up. It just isn't easy at all. I have to battle it every day. I push down on the middle, like the instructions say, but I can't get it to lift up properly. It doesn't work trying to raise the back, either. I've settled for an awkward method that means I have to push down on the middle while reaching around the back with the other hand, then quickly getting the first hand into position on the front side, to sort of fold the two sides together. It's an aerobic and balance challenge that I don't always feel like taking. So, although I was prepared to love this piece, this difficulty in closing it really takes a lot away.

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  • Its ok
    Verified Purchase

    It was great when i first got it but it was not long before its went flat! Its good if you use it once and a while for guest but not for everyday use..

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  • Good buy but be prepared for assembly woes

    My order shipped faster than I expected, three days after I placed the order. I had difficulty putting the futon together as the machined parts are not exactly precision engineering. Took a total of two hours to put together as I said before I had difficulty with the parts lining up. The mattress is large and comfortable and accommodates my weight and six foot height. Overall I'm glad I bought this futon even though the price was a bit steep. My rating would have been five stars, if it weren't for the assembly problems.

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  • Great futon....awesome size!
    Verified Purchase

    So far we love this futon. No complaints about sleep quality from guests and it also makes a great couch. It is very big though, so be prepared that - given the size of the room you put it in - it will appear pretty big because it is a queen size mattress. like the other reviews say, be ready to put some time into assembly because the instructions are terrible to say the least. our instructions seemed to be "universal" for several types of beds the company makes.

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  • Wasted Money
    Verified Purchase

    I've had this for a year. One. I am now replacing it, as the mattress seems to be permanently flat, the front-center support broke off, the frame is sagging several full INCHES on one side, and one of the hinges broke. This is/was my primary bed, and I am VERY disappointed in its quality. I really wish I hadn't bought this.

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  • Assembly a pain
    Verified Purchase

    It took my friend and me well over two hours to put it together. The screws don't fit into the poorly placed/sized holes. We are both good sized men in our early 20s and struggled mightily. Once put together the middle leg doesn't stay straight and doesn't look very good. Not very easy to put up and down. Lastly, it is not very comfortable to sleep on. I wouldn't recommend this to anyone. Can't wait until I get a new futon.

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  • good value for money
    Verified Purchase

    As with other reviews, the instructions and drawings are not clear at all so took a few hours to figure it all out but, in the end, it was managed. Had a laugh because we were told we would be "notified when shipped". Well, we got the notice but the mattress and sofa frame had already arrived the day "before" the message about the shipping. No complaints about the speed since it was here in four days, including a weekend.

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  • Positive Review Title
    Verified Purchase

    The futon looks great and is very comfortable for sleeping. The frame was well made and not too difficult to put together and is quite sturdy. Our guest was well rested in the morning after a great night's sleep on this product. It looks wonderful in our home office/guest room.

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  • nice but not perfect
    Verified Purchase

    Overall, it is good quality, the one problem I noticed with the cover is the thread color. When the seams are pulled tight against the mattress the thread color is white on a black cover. Other than that I'm happy so far but it has only been on for a few days.

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  • Looks good, very comfortable.
    Verified Purchase

    PROS: This futton is very comfortable with a thick queen size mattress. The product shipped in two parts and arrived promptly. Assembly was straight forward and took about an hour for complete setup. Futton is sturdy, yet light and easily folded or unfolded. The assembly instructions provided were satisfactory and covered different configurations depending on model purchased. Extra parts left over. CONS: Futton has a tendency to tip over in the fully opened position if you do not consciously sit further towards the center. A supporting rod/"leg" placed further towards the edge would have helped with stability.

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  • Average futon....
    Verified Purchase

    I was excited to receive this futon as I had guests coming for the weekend. The color and size are perfect for what I need. It's big enough for a visiting couple to sleep on. My problem was with the assembly. I had a couple of the screw mounts that wouldn't fit properly and stripped trying to assemble them. The wood frame is nice and the futon mattress is comfortable. The futon mattress being a queen size does want to slide down after sitting on it. The legs underneath that hold up and support the middle of the mattress aren't very stable if you move this futon around in the carpet, maybe they work better on a hardwood floor. I've looked under the futon after moving it and the center legs weren't very straight. It's a pain in the arse trying to straighten the back ones that are against the wall. The cover is also dry clean only.

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  • Futon
    Verified Purchase

    My teenage son loves this futon. He of course uses it as a bed. Assembly did take him four hours with no assistance from me. You do need to purchase a cover though and I wish it was included. The mattress is thick and comfortable and we encourage you to buy this futon.

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  • Very nice
    Verified Purchase

    I really like this futon it look great in the room. And it was easy to assemble.

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  • why was it listed as made in the USA????????????
    Verified Purchase

    i purposedly shopped for a Made in USA futon. on the product description page there is an American flag and the words Made in the USA. HOWEVER when the boxes arrived, 2 were very clearly marked MADE IN CHINA. had i known this, i would not have ordered this product. it is very untruthful to allow customers to search for Made in USA products and to have very clearly marked on the product page with an AMERICAN flag and made in the USA and to have made in china products shipped. the page doesnot say only parts are Made in USA or maybe some or maybe none~~seems truth in advertising is very much missing and i am dissapointed in Overstock.com...

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  • Lacking Parts

    I ordered this futon set because it was cheaper to get the better mattress with this frame. Well, I didn't get the insert connectors for the rails; I called the futon company and they said they would mail them but, I have not received them, yet! The parts are laying on the floor of my living room because I can't put it together! This is the first time I have ordered anything from Overstock and it will be the last; needless to say, I will be returning the futon and buying it someplace else.

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  • Provo Futon & Frame
    Verified Purchase

    I definitely recommend this product to anyone who might be considering it. My only caveat is that it is a NIGHTMARE to assemble for an individual. As a 2 or a 3 person task, this would be FAR more manageable!

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  • futon
    Verified Purchase

    The futon and mattress arrived timely...The boxes were in good condition...My husband put it together, with some assistance from me..It took about an hour or so...It looks good and sleeps well...The mattress, however, does the futon slouch...

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