BEST CUSTOMER SERVICE!!!! I was so excited when I saw this clock. It was exactly what I needed to complete the room that I was having a bridal shower. I was taking a chance that it would arrive on time...it did. However, it had a malfunction. When I spoke with the agent regarding my disappointment, she was so understanding and apologized repeatedly. She assured me that she and Overstock would this right. She assured that I would receive a replacement before the shower I was hosting...Would you know I received the replacement the day before the shower!!!!:).
I love the looks of this clock, my only problem, the silver is a soft color and in some light it is hard to read.
The clock was dead on arrival - it won't advance time at all, even with a fresh out of the package battery. In addition, the clock hands are misaligned so that it's difficult to actually tell what time it is. For example, you cannot set it to midnight - to get the hour hand pointing straight up to XII, you have to set the minute hand to about 11:45. I was trying to set it to 3:30 (before I realized it didn't even work) and I couldn't tell whether it was reading 3:30 or 4:30.
Patton Wall Decor 24" Roman Numeral Square Wall Clock