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Panasonic Genius Prestige NN-SD962S Microwave Oven

by Panasonic
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ITEM# 14085972
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ITEM#: 14085972

Modern and stylish, this impressive 1250-watt microwave oven by Panasonic features a sleek stainless steel front and a 2.2 cubic foot capacity. Designed to accommodate a host of meal and snacktime needs, this excellent microwave features a 16.5 inch turntable that ensures thorough and even heating for everything from pasta to popcorn to pork chops.

  • Panasonic microwave oven
  • Stainless steel finish
  • 1250-watt
  • 2.2 cubic foot capacity
  • 16.5 inch turntable tray
  • 1-touch genius sensor
  • Turbo defrost setting
  • Multi-lingual menu action screen
  • Digital timer and clock
  • Cavity measures 18.43 inches wide x 18.5 inches deep x 10.93 inches high
  • Measures 23.87 inches wide x 19.43 inches deep x 14 inches high

  • Popcorn
  • Sensor reheat
  • Sensor cook
  • Inverter turbo defrost
  • Keep warm

Genius Sensor Settings
  • Oatmeal
  • Breakfast sausage
  • Omelete, soup
  • Frozen entrees
  • Frozen pizza
  • Frozen pocket sandwich, 
  • Potatoes
  • Fresh vegetables
  • Frozen vegetables
  • Canned vegetables
  • White rice
  • Brown rice
  • Frozen dinners
  • Pasta
  • Stew
  • Ground meat
  • Fish fillet


Material Metal, Stainless Steel
Type Counter Top
Assembly Assembled
Color Silver
Product Features ADA Compliant
Size mapped
Dimensions 26.0x21.0x16.0
Model Number NN-SD962S
Country of Origin China

Quality Rating

Learn More

Features for Rugs

See All Features

Customer Reviews

5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
  • Most Recent

  • Plastic!
    Reviewed at http://www.Panasonic.com

    One of the two plastic door hooks broke in June 2017. The one year warranty expired in Feb 2017. The microwave will not run, now. I read a couple of other reviews complaining about problems with the door. I am NOT impressed with Panasonic making a part, that gets so much pressure, out of PLASTIC.

    Read More
    TXLIZ Jun 16, 2017
  • Worked Great fo a while!
    Verified Purchase

    Worked great for quite a while. Then the dial for setting the time stopped working. Didn't last 1 year

    Read More
    Jeffry K. Aug 23, 2016
  • Great for the Price!
    Verified Purchase

    This is a great microwave for the money. I am still learning to use the settings, and still miss some that were on my previous oven, but no regrets!

    Read More
    Mary G. May 29, 2016
  • Great Purchase
    Verified Purchase

    Works pretty well. Its a little bulky but it does its job.

    Read More
    Ameet S. Apr 27, 2016
  • Nyc
    Verified Purchase

    Perfect microwave. Important to get highest wattage. And everything is super hot

    Read More
    Sally M. Feb 27, 2016
  • Most Helpful

  • Didn't last
    Reviewed at http://www.Panasonic.com

    I had two Panasonic 2.2 cu ft microwaves in the last 5 years, one last for 2 years and the other a little over 1 year. Panasonic wouldn't offer any credit or repair for the short life of their products. I will not buy another Panasonic microwave again.

    Read More
    no pan Nov 22, 2013
  • disappointed
    Reviewed at http://www.Panasonic.com

    I had this inverter technology unit for less than two years. The unit stopped heating anything, and an error code H98 appeared. Many consumers have had the same complaint. This microwave had the shortest life of any I ever owned.

    Read More
    Chuck Nov 19, 2013
    Reviewed at http://www.Panasonic.com

    If you are thinking about buying this product, STOP! The one our family bought lasted 2 months. Sure it is under warranty, but that only covers parts needed, after labor & shipping and handling & wait time to get it back it is more cost efficient to buy another more "Reputable Brand" AC

    Read More
    Anonymous Mar 3, 2014
  • Door latch failed
    Reviewed at http://www.Panasonic.com

    I've owned this microwave for 18 months, and it was a second microwave for some time, so it was very lightly used. It worked ok at the beginning, although I do not like the knob design - it's very hard to set the cooking time quickly because a small twist of the knob results in 2 or 3 minute increment changes - but after just a few months of use, the door latch started having problems. We started having to use more and more force to get it to close. Now, after 18 months, the door won't close at all. It's completely useless. This is a major flaw in this microwave, and many others (see Amazon reviews) have experienced this same problem. Do not buy this microwave!

    Read More
    lp Apr 10, 2014
  • 2/3 failures by 12 Months
    Reviewed at http://www.Panasonic.com

    Three of these were purchased for our company break rooms at the same time. After 9 Months use, two of the three began to have issues. By the 12th month one is completely unresponsive, one works intermitenly, the other is in a different location and is rarely used and is fine.

    Read More
    Bonnie Oct 9, 2014

Questions & Answers

  • Q:


    • A:

      Thank you Debngar for your interest in the Panasonic Genius Prestige NN-SD962S Microwave Oven. Cavity Dimensions: 18-7/16 inches wide x 18-1/2 inches deep x 10-15/16 inches high Unit Dimensions: 23-7/8 inches wide x 19-7/16 inches deep x 14 inches high Thank you for shopping with us!

  • Q:

    "is the interior stainless steel?"

    • A:

      With its attractive stainless-steel front, this 1250-watt microwave oven by Panasonic makes a stylish and convenient addition to any contemporary kitchen. The 2.2-cubic-foot unit with its 16-1/2-inch turntable perfectly cooks and evenly heats anything from breakfast foods and after-school snacks to dinnertime meals and appetizers when entertaining. Ideal for busy professionals and on-the-go families, the microwave oven provides quick and easy meal preparation while nicely accommodating surrounding decor. The only stainless is on the out side.

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Contact Information
Shipping Information:

Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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Standard Return Policy:

Items must be returned in new or unused condition and contain all original materials included with the shipment. More Details

FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.

For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.