This is a truly beautiful rug. Very happy with colors and quality. It is shedding a bit, but that's to be expected with a new rug. We're using it in a 3 season porch and it gives the space a very cozy feel. FYI...the packaging was damaged in transit. When I emailed Overstock they automatically sent a new carpet. Turns out the original carpet was fine, and FedEx picked up the second carpet with no charge to me.
I ordered the BEIGE rug, although the website doesn't have an actual picture showing the true color; it's merely an etched color. The BEIGE has gold undertones rather than grey, which is depicted online. The rug was very pretty, but not the color of the etching or the color I needed. Be very careful with your selection, because the return of this rug was beyond frustrating! The folks at Overstock were helpful, but the carrier was a pain to deal with. Once Overstock issued my request for the return and the bill of lading, CEVA was clueless. I called three different numbers trying to arrange pickup, but no one at any of the CEVA locations could assist me. Long story short, Overstock followed back up with me to check on the return, at that point I got additional help. I called CEVA again and scheduled a date/time of pickup. The date and time rolled around, and no pickup. I once again called CEVA, and they had no documentation of it being scheduled. Fortunately the driver was still in the area, so he got dispatched for that afternoon. After having someone stay at my home for the four hour window of pickup time, they pulled the rug out on my front porch for the driver to pick up later that day. What a fiasco! Be 100% sure you won't need to return your purchase or be prepared to go through the same hoops.
Even though I measured in advance, the size of this rug didn't really set in until I was heaving it up the stairs into my home. The rug comes in a bag that looks like a dead body has been delivered to your door, but it is wrapped nicely inside and protected well. The rug is STUNNING. It is a great quality and seems to hold up well in a high traffic area. I was nervous after reading all of the comments that the rug smelled, so I opened it outside and let it sit for a day before bringing it into my home, and it was completely fine. It does have an initial natural jute smell that is honestly comparable to dirt. It is a natural rug, so if you want something that smells like carpet...you should probably buy carpet. All in all, I am extremely pleased with this purchase at a great price!
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