We bought this as a Christmas present for Dad.There were minor parts missing. A phone call to Lifetime was attentively handled and the parts were promptly sent the following week. The instructions were slightly confusing.The shed is up and everyone is thrilled with the sturdiness and the aesthetic design. Thank you Lifetime
Theresa, at the Lifetime Store in Clearfield, was great to work with. The assembly instructions were easy to understand and overall the assembly was simple. The alignment of the screw holes in the lower left hinge arm and the side panel were slightly out of alignment, but it was easy to correct. A very solid outdoor storage solution. One of my favorite Lifetime Products!
I bought my shed many years ago. My skylights were starting to rot out from the sun (as expected). I contacted Lifetime via email, I was immediately contacted back and asked for a parts breakdown. I recieved it, and listed the parts I was looking for. I immediately recieved a response, and my parts are on the way. Every company should model themselves after Lifetime when it comes to customer service. Very sharp!
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