I had been looking for a bench with storage that could sit in a mulched bed under my huge pine trees. I have been using a small wooden one extending it's life by sealing the feet that sat in the mulch but it was time for a newer, more sturdy one. I liked the idea of having storage built into the bench and preferred one I could leave outdoors year round (it will get covered in the winter). The Keter caught my eye as it checked off my wants in the bench. My order arrived exactly on time but there was a good sized hole in the box where obviously something had punctured it during shipping (I am so unimpressed with UPS). However when we opened the box only one piece was damaged that being the right arm/side part. I do not know if it got damaged during shipping or was boxed at the manufacturer that way. I called Overstock and they were wonderful! The Customer Service person took down the part info and told me to expect an email confirming the ordering of the replacement part including the delivery date for the part. Within 2 days, the replacement part was delivered to my home. Thank you, Overstock! So this is where the fun began. We followed the instructions and all went very well except for the replacement part. It was the correct part as each piece of the bench is stamped with it's part number however there must have been a redesign as this replacement right arm did not have the same structural features as the original (and the left arm part). (1) It started with the feet which slide into the bottom of the side part. They are supposed to click into place and the tab which clicks into place is the key to keeping the feet in place. The replacement part did not have slots for the tab on the feet to snap into. Hubby, being a lifetime modeler, cut slots for the feet to snap into. Problem solved... well, that one anyway. (2) The front of the bench is supposed to click into the arms/sides to stabilize and give support to the bench. The left (original) side clicked perfectly and feels stable; the replacement side didn't click and was a bit unstable. Again, Hubby to the rescue. He added a brace inside to allow the replacement side to provide the stability it is supposed to provide. Our fear was leaving it as it was, if somebody leaned against the replacement arm or put pressure on it while trying to get up from the bench, the side would just give away and break. (3) The top of the back slides into the top of each arm/side piece. A small third piece locks the back and side together and provides a smooth finish to back. This worked great on the original left arm but horribly on the replacement right arm/side. It appears that the hole where the back slides in is too small or out of alignment. Hubby had to cut a bit for the back to fit in. The wedge that should lock this in place is murder to get in and seems to want to pop out. Also there is almost a 1 inch hole above the wedge where water and perhaps small critters can get inside. This hole is not on the side where hubby cut but on the perpendicular side where the wedge fits in. I will be plugging up the hole with caulking to seat the wedge and plug the hole. All of the problems we experienced were related to the replacement part. If the original right arm/side was not damaged, I am confident that we would not have experienced any problems and the bench would have been perfect. Now, having griped about this, I really like the bench. We both sat on it (close to 300 lbs) and it is very sturdy. Can't wait for our 2 year and 5 year old neighbors to visit and sit with us on it. We have not put it into it's final resting place outside yet but I know it will look great in our pine grotto. The dark brown color compliments our house and it's outside features. For all of it's problems, I am glad I bought it. I most certainly could not beat the price! Again, thank you, Overstock. I am adding something to this review as our weather finally broke such that I could actually put the bench in it's final resting place. We had some fairly windy days (20 -25 mph wind) since we put it outside and twice it blew over. My bench is empty so I am sure if I put something heavy in it to weigh it down, it will be fine. Right now I have it in front of a tree so it can't blow over. If you live in a more windy place than central Ohio and only plan on storing lightweight cushions or pillows in it, you might have the same problem.
I bought three folding tables, five chairs and one four foot bench by Highwood. They are in the Weatherly pattern and I chose white. What I love about these is that this bench was in the hot sun today, I sat down and did not burn myself. Maybe it is the material, maybe the fact that it is so bright white, but that is my favorite feature. After attempting to build the five chairs, which I will review after Overstock rectifies a problem, I built this bench. It is very simple and straightforward, however it is a little awkward to put together alone. I made sure to have a padded surface and used some of the packing materials under the bench as I was building it. It is not as comfortable as the chairs, and that is because one of the slats on the seat sits straight and the next slat curves down slightly. That one slat digs slightly into the back of my legs. What is nice about these chairs and the bench is that the slats follow a bit of a contour on your back and on the seat as well. I will be getting an inexpensive cushion and I know that will solve the problem. There is a slight little give in the chairs but the bench has two extra supporting brackets and to me it sits a little stiffer. The seat height is a little lower than the chairs and benches I am replacing by an inch, but with a pad it will be the same. It is not so low (16") that you can't comfortably get up and out of the chairs or off of the bench, and the chair seats are wider than the chairs I am replacing. Also the arm rests are comfortable and at a good height on both. This is what I am a little concerned about...I have these all sitting on concrete. I have told my family that we must pick these up and move them, even if it is an inch. Do not drag them. I am even considering getting one of those cheap plastic outdoor rugs to place under this furniture. I believe that over time the bottoms of the legs of this furniture may crack or chip off a bit, even with extra care. I thought about getting the rockers, and seeing this material in person, I would not get a rocker unless it was going to be used on a rug or a sunroom. These products all have a nice warranty, but I still think that caution needs to be taken. If a tiny little pebble ended up under one of the rockers, I think it might damage it. I am curious as to why they do not offer some sort of replaceable plastic or silicon cap to protect the bottoms of the legs. I would attempt to use those little adhesive pads or protectors for the feet of indoor chairs, but I am sure they would fall off in the heat or rain. I am happy that I made the purchase and will be even happier when the chair situation is rectified. They are looking into sending me some replacement parts. I have great trust in buying from Overstock. Everything arrives on or before promised. They communicate tracking info. I have a big credit now because I am Club O Gold and with this furniture I got a 15% bonus. I have bought clothing, lamps, furniture, toilet paper, watches, storage racks, planters, soap, jewelry, toys, medical supplies and more over the years, and have had very few issues. When there is an issue, they have always handled it with little or no followup on my part.
The bench was easy to assemble, however, two of the bolts were so difficult to screw in, I had to leave them sticking out about an inch, afraid I would split the wood. The bench looks nice although it's not heavy duty. I hope the wood handles all kinds of weather well since it sits outside, not under a patio.
Only problem with this unit was the "soft" brass screws that came with the unit. Although the holes for the hinges were pre-drilled, three of the holes in the lid (pre-drilled) were too shallow. This along with the quality of the screws caused three out of four (in the lid) to break off. Could not get two of the screws to back out, so had to move the hinge over 3/4 of an inch in order to put in the new screws ( bought at the local hardware store) which were of better quality and would not break under the stress caused by a hand-held screw driver. Other than this, a great piece for the price......
If you need further help or information please visit our Online Help Center