After just one use, the "Plate" above the blade became lose. I used the part number indicated and ordered a new one; however, the wrong thing was sent. I just have not been able to get back to what I purchased the item for.
I've used gas pressure washers for many years to clean our large deck, gazebo, deck furniture, foundation walls, siding, etc., and was hesitant to try an electric washer based upon my experiences with them many years ago. Boy, have things changed! Took a chance on the Sun Joe and it has exceeded my expectations. Easy to set up, easy to use, MUCH lower noise level than gas, and does virtually the same job as the 3000+ psi gas units I've used over the years. It does take a little longer than the more powerful units but, in the end, the same job gets done and you don't feel like you've been through 12 rounds in a cage match. The hose connection is a definite weak point (fails for some users, works fine for others). I was one of the unlucky ones with a leak at that connection. Sun Joe's professional customer service promptly, and courteously, sent me a metal fitting. Problem solved. Comes with a 2 year warranty where most others are only 1 year. The high pressure hose from the unit to the spray wand is relatively flexible and easy to maneuver (as opposed to the stiff, heavy-duty ones with which I used to wrestle on the gas washers). The GFCI on the end of the power cord is a little bulky, but not so much as to warrant taking off a rating star. The Sun Joe is easy enough for my wife to maneuver, set-up and use. I highly recommend this for the average user. There are certainly users that will need the power that a gas unit provides, but the average homeowner will be more than covered by the power this Sun Joe delivers. Well made product, power enough to do average homeowner jobs, easy to maneuver, easy to set up, relatively quiet (compared to gas), 2 year warranty, courteous and professional customer service... what's not to like!
After using this product I wonder why I ever dorked around with a gas powered power washer. This unit is much lighter, has the horsepower to clear the green stuff off bricks and my stone wall and has none of the overhead associated with gas powered units. And, the customer service is outstanding. Sno-Joe earns my five stars
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