I was missing the plastic piece on the book shelf and I called overstock and they replaced it within a week. It looks so great in my office and it's really sturdy.
The quality is decent enough for the price. It looks good in person and functions great as a bookcase. However, I was not thrilled with the file drawer. For one, it does not slide very smoothly (it tends to stick a bit) so I have to open it very gently. Second, the drawer does not hold as many files as I hoped it would. Standard sized files do not fit lengthwise across the width of the drawer. Instead, they fit the depth of the drawer. That's a poor explanation, but I had thought that the width of the drawer would be the space available for files. That's not the case.
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