New Ventura 3-light Rectangular Chandelier

Questions & Answers

• Q:

  "What is the absolute shortest this can hang (distance from ceiling to bottom of the shade/nubbins? Thank you."

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  • A:

    It could be hung with the 6"rods only, they you have the chain part so I'm guessing 10"? It's very nice. Not a *** light, but very warm especially when used with a dimmer!

    masterpal Sep 18, 2016
• Q:

  "I really want to order this, but a little nervous due to the reviews regarding the quality and consistency of the shade especially since that is what the whole focus of the fixture. My plan is to use it as my primary overhead kitchen lighting, so it will be a focal point from the bar seating. I currently have a very awkwardly placed fixture (totally not centered to anything) so my hope was if I went with a rectangle, it could at least hide the round plastic cover they'll have to put over the old hole. Please tell me this will be a good choice :-)"

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  • A:

    You will be contacted by Customer Care. Have a great day.

    overstockcustomercare1 Mar 17, 2016
• Q:

  "You were asked nicely what material the shade is made of..you answered "fabric"...What kind of fabric..silk,cotton,burial. Please be specific..."

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  • A:

    Hello starjean, the fabric of the shade is linen. Thank you for shopping with us.

    overstockcustomercare1 Dec 11, 2015
• Q:

  "The shade on my light has been damaged by my home builders. Is it possible to purchase a replacement shade?"

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  • A:

    Hello milleall, For assistance with this issue please contact Customer Care at the number below. I hope this helps, thank you for shopping with us! U.S. and Canada Toll free: 1-800-The-BIG-O (843-2446)

    overstockcustomercare1 Oct 29, 2015
• Q:

  "Why did you choose this product?"

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  • A:

    Looks and price

    OstkUser404827 Mar 21, 2015
  • A:

    looks great

    chester h. May 21, 2015
  • A:

    Looks

    Benjie S. Jun 4, 2015
  • A:

    price point

    OstkUser420478 Jul 26, 2015
  • A:

    Shape / color

    Jeanne G. Oct 17, 2015
  • A:

    I already have one over my dinner table. Love it! Getting this one for one of my friend's remodel.

    SIMON Y. Oct 28, 2015
  • A:

    I like it

    Marjana N. Jan 20, 2016

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• Q:

  "What material is the shade made out of?"

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  • A:

    Thank you for contacting us airmilt. The shade is made of: Fabric. Please let us know if you have any further questions.

    overstockcustomercare1 Mar 10, 2014
  • A:

    Cloth. It has a linen look and texture to it.

    jpwest61 Apr 12, 2014

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• Q:

  "Hi, what color is the shade? Cream or white? Thanks!"

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  • A:

    Hello markam123, Thank you for inquiring about the New Ventura 3-light Rectangular Chandelier. It's white. Thank you for shopping with us.

    overstockcustomercare1 Mar 5, 2014
  • A:

    Neither! This arrived and I was expecting cream or white... Instead, it's a imitation burlap color. :(

    jcole83 May 29, 2014
  • A:

    not even cream more brownish gold, not a light look at all. I wanted to like this, I can not keep it.

    omma Jan 7, 2015

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• Q:

  "I just purchased this item and have an Angled ceiling so one pole would need to be longer than the other. Please advise."

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  • A:

    I see it has chain links and so I can adjust those accordingly. If I need more to adjust the hardware store should have basic black links.

    sarahdelc Jul 18, 2013
• Q:

  "So the max length this can hang from the ceiling is 18 inches? We have high ceilings; I need it to hang down about 4 feet!"

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  • A:

    Hello shannon1976, You are correct. Thank you for shopping with us!

    overstockcustomercare1 Apr 30, 2013
• Q:

  "Do you have installation instructions available for download?"

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  • A:

    Thank you for your inquiry; you will be contacted by Customer Care.

    overstockcustomercare1 Aug 2, 2012
• Q:

  "Can the 12 in. and 6 in. rods be used together for a total of 18 in.?"

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  • A:

    Yes, they can.

    overstockcustomercare1 Apr 5, 2012
• Q:

  "I see that it comes with 2 6"

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  • A:

    This item comes with two 6-inch rods and two 12-inch rods.

    overstockcustomercare1 Apr 3, 2012