Neato Robotics XV-11 Automatic Vacuum (Refurbished)

by Neato Robotics
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ITEM# 14776240
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Refurbished Item

Any price comparison, including MSRP or competitors' pricing, is to the new, non-refurbished product price. Learn More

ITEM#: 14776240

Unlike other major robotic vacuum cleaners, which randomly travel around a room, the Neato robotic vacuum scans rooms in a full 360° circle with the help of a laser range finder, and then it vacuums in straight lines until the area is clean. The Neato uses an algorithm which allows it to map each room being vacuumed while it is efficiently completing its vacuuming task. All Neato robotic Vacuums are able to locate its charging base and charge itself if the battery is running low. If the robot is used to vacuum a very large area which cannot be covered in one battery charge, the robot is able to re-charge itself, and then resume cleaning in the exact spot where it left off the previous session. The Neato also has sensors which prevent it from falling down stairs.

  • Material: Plastic, electronic components
  • Dimensions: 13 inches x 12.5 inches x 4 inches
  • Weight: 13 pounds
  • Included parts: Factory blemish neato XV-11 robotic vacuum, charging base, boundary marker
  • Model number: XV-11 factory blemish
  • Features: Powerful cleaning system
  • Scuff-free navigation
  • Self-docking to re-power
  • Power/batteries: Self-docking rechargeable
  • Cordless

This high-quality item has been factory refurbished. Please click on the icon above for more information on quality factory-reconditioned merchandise.


Lifestyle For Pet Owners
Condition Refurbished
Dimensions See Details
Warranty 1 year Limited Manufacturer
Model Number XV-11 Factory Blemish
Country of Origin China

Customer Reviews

5 Stars
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1 Stars
  • Most Helpful

  • Neato Vacuum
    Verified Purchase

    I'm on my second Vacuum, the customer service for Neato is second to none. The vacuum works great, some issues from going to wood floor to high rug. There are times when the vacuum cannot find its way back to the base.

    Read More
    alexbo123 Nov 8, 2012
  • I'm so lazy
    Verified Purchase

    This thing vacuums my entire house each day at 6:30pm. I have 2 dogs and a Himalayan so pet hair is a big problem in my house. Not anymore. Buying it is the smartest decision I've made in awhile. It doesn't get up close to the walls very good and sometimes gets caught up on a stray sock or caught under the entertainment center but it is SO worth it not to walk through the house and have a pound of pet hair on your socks. Or to have to manually vacuum the entire house every single day. WHAT A TIME SAVER!!! I LOVE IT!

    Read More
    notevenpickyeither Apr 4, 2013
  • Most Recent

  • Batteries Don't Last
    Verified Purchase

    Neat idea but this unit has gone through several battery changes and only cleans for a few minutes before it dies on the way back to the charging station.

    Read More
    jcdesigns Feb 5, 2016
  • Neat of works well
    Verified Purchase

    We bought Neato a few years ago. He is still running & friends & family have also purchased Neato as they liked the way it works. While it is not the same as me vacuuming, it is wonderful to have a way to get under things without moving them. Also wonderful to come home to a home I didn't vacuum. 😄

    Read More
    gnyy092 Nov 3, 2015
  • Neato Robotics XV-11
    Verified Purchase

    Daughter has a new model but I purchased the refurbished Neato XV-11. Overall I'm very pleased with results, it certainly picks up a lot of grit and dog hair. Switches easily from hardwood floor to floor rugs (with fringes) has only tangled once with long fringes. Easy to program. Possibly due to fact it's refurbished is noisier than my daughter's and sometimes gets confused with directions which is only reason for grading of Good instead of Excellent.

    Read More
    Florida Retiree Jun 8, 2013
    Verified Purchase

    I purchased the product for my home, My wife does not vacuum often enough for my Allergy's? Boy does this Vacuum cleans under beds and furniture. Amazed at the dust and hair it picks up! I'm sleeping like a baby .Allergy Relief at last. BUD54

    Read More
    bud54 May 16, 2013
  • RobotVac
    Verified Purchase

    So far, this product is functioning for us. It's programmed to vacuum a specific room frequently and usually it does so. A couple of times it has abandoned cleaning and as it is not always observed at work, not sure why. I have not expanded its scheduled cleaning to the rest of the house as there are too many 'barriers' in place. I've tried it on 'spot clean' for thick hall runners and had to restart it numerous times to get the whole thing vacuumed. I would like to see a larger 'spot clean' program as currently it's about a 4x6 area.

    Read More
    joy2013 Mar 15, 2013

Questions & Answers

  • Q:

    "Where is it manufactured/refurbished?"

    • A:

      We are unable to disclose the manufacturer of some of our products; however, stands behind every product we sell. When necessary we can contact suppliers if a product issue arises.

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Items must be returned in new or unused condition and contain all original materials included with the shipment. More Details

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** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.