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Read All Reviews for Neato Robotics XV-11 Automatic Vacuum (Refurbished)

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  • Batteries Don't Last
    Verified Purchase

    Neat idea but this unit has gone through several battery changes and only cleans for a few minutes before it dies on the way back to the charging station.

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    jcdesigns February 5, 2016
  • Neat of works well
    Verified Purchase

    We bought Neato a few years ago. He is still running & friends & family have also purchased Neato as they liked the way it works. While it is not the same as me vacuuming, it is wonderful to have a way to get under things without moving them. Also wonderful to come home to a home I didn't vacuum. 😄

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    gnyy092 November 3, 2015
  • Neato Robotics XV-11
    Verified Purchase

    Daughter has a new model but I purchased the refurbished Neato XV-11. Overall I'm very pleased with results, it certainly picks up a lot of grit and dog hair. Switches easily from hardwood floor to floor rugs (with fringes) has only tangled once with long fringes. Easy to program. Possibly due to fact it's refurbished is noisier than my daughter's and sometimes gets confused with directions which is only reason for grading of Good instead of Excellent.

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    Florida Retiree June 8, 2013
  • THE BEST PURCHASE I'VE EVER MADE IN MY LIFE!
    Verified Purchase

    I purchased the product for my home, My wife does not vacuum often enough for my Allergy's? Boy does this Vacuum cleans under beds and furniture. Amazed at the dust and hair it picks up! I'm sleeping like a baby .Allergy Relief at last. BUD54

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    bud54 May 16, 2013
  • I'm so lazy
    Verified Purchase

    This thing vacuums my entire house each day at 6:30pm. I have 2 dogs and a Himalayan so pet hair is a big problem in my house. Not anymore. Buying it is the smartest decision I've made in awhile. It doesn't get up close to the walls very good and sometimes gets caught up on a stray sock or caught under the entertainment center but it is SO worth it not to walk through the house and have a pound of pet hair on your socks. Or to have to manually vacuum the entire house every single day. WHAT A TIME SAVER!!! I LOVE IT!

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    notevenpickyeither April 4, 2013
  • RobotVac
    Verified Purchase

    So far, this product is functioning for us. It's programmed to vacuum a specific room frequently and usually it does so. A couple of times it has abandoned cleaning and as it is not always observed at work, not sure why. I have not expanded its scheduled cleaning to the rest of the house as there are too many 'barriers' in place. I've tried it on 'spot clean' for thick hall runners and had to restart it numerous times to get the whole thing vacuumed. I would like to see a larger 'spot clean' program as currently it's about a 4x6 area.

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    joy2013 March 15, 2013
  • Neato Vacuum
    Verified Purchase

    I'm on my second Vacuum, the customer service for Neato is second to none. The vacuum works great, some issues from going to wood floor to high rug. There are times when the vacuum cannot find its way back to the base.

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    alexbo123 November 8, 2012
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