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Read All Reviews for Neato Robotics XV-11 All Surface Robotic Vacuum System

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  • Neato xv-11 is fantastic

    Have had two different Samsung robots. The Neato is twice as good and half the price.

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    stormboy77 March 5, 2012
  • Neato Robitics Robitic Vacuum

    This is the neatest gadget I have ever gotten. I named her Josie. She works just as decribed gets really close in corners around furniture too. It's amazing how she seems to know exactly where shes been and where she needs to go to. Went in every room just as described , transition from hardwood to rugs NO problems !!!! Only have had two problems with her once she got stuck under a recliner and that same time she ran out of charge but that was only because she had been stuck so long. When she is finished she returns to her base to recharge all by herself. I got this because we have three dogs that shed like crazy and it drove me crazy . There is still dog hair but I can run her several times a week and it really helps. I would forsure reccommend this to anyone.

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    eebates March 5, 2012
  • WOWZA! Supercalifragalisticexpeealliedocious!

    We already had 2 working Rhumba Robatic Vacs but wanted another for a thirde BIG room, the kitchen. We searched this product and two websites for prices. Overstock was more economical and included free shipping & no tax! The package arrived as promised and Hubby had no difficulty setting up the charger base and vacuum. Within 3 hours, Neato was ready to go and GO it did; vacuumed the two rooms which had just been vacuumed previously by the other two Rhumbas. The dirt cup was FULL! Very efficient and smart! Returns to the base and the LED read-out even displays that message. We are VERY satisfied and trust Overstock, who ROCKS! Another GREAT bargain from Overstock! Thanx!

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    gingerpvm March 3, 2012
  • Neato!

    Well beyond what I expected and I am glad I did not get the Roomba first like I almost did. It does get stuck occasionally. I have 3 pugs and my maid(Anita Neato) works daily. Nearly full every day. My floors look great and gets in places where a reg vacuum cannot. It is awesome! It vacuums like you mow your yard.

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    eezzee February 29, 2012
  • Love the Neato

    Great little vacuum for hardwood floors and low-med carpet. If your carpet is med-high or shaggy, the Neato gets stuck. We have two shaggy area rugs which the Neato can't handle so we had to buy 2 extra 15' magnetic strips ($64 from Amazon, not cheap!) to place around the rugs so the Neato stays off of them. The package comes with only one 15' magnetic strip. I have it set to vacuum 4 x week to keep our floors clean. We have 2 dogs who shed quite a bit and the Neato keeps our floors nice and clean. I would recommend this product.

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    smartypantsone February 29, 2012
  • Pretty good

    This is probably the best robotic vacuum cleaner within $400 budget. Its capable enough to map the room and navigate on its own without any interference and tries to touch every area of the house. The best part is that it can go back to the home base and charge itself before resuming the cleaning from where it left off. Very easy to maintain, installing updates is a slick job. The only drawback is that it makes really loud noise (particularly on tile flooring). Should be ok on Carpet and wood flooring though.

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    guru4pals February 29, 2012
  • Amazing

    What a great product! It's like I have my own robot to vacuum my house... Oh wait - I do! We call her "Rosie" and she does a great job vacuuming - id say 90% as well as I do with 5% of the effort given that I do need to change her dirt bin. Highly recommended!

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    iclyde February 28, 2012
  • Neat Robot XV-11

    It meets my expectation so far even though it gets lost in the middle of room. More powerful than ROOMBA I had several years ago.

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    preciousstone459 February 23, 2012
  • Excellent Product

    The bottom line of this review is ---it is excellent, but not perfect. But then neither am I perfect. Its first try to do the house (without the kitchen and large bath) it did 65-70% of the house on its one battery charge. It did not leave itself enough charge to get back to the charging station. But I am not so old ( I am only 81 years old) that I could not pick it up and carry it back to its station. The house has all square rooms but with the furniture it is not all that square. It would take a section of a room and do that area then take an other section of that same room and do that area. More than once it would do a section and do it on an angle ( not a square ) but it always remembered where it had gone and never went over a section it had already done. I am talking about the great room and the adjoining dinning room. The great room and dinning room floors are all hard wood. The bedrooms it did as it saw it and getting under the beds it got a lot of debris and I mean a lot as the under the bed areas had never been done in the 2 years we have lived in the house. The kitchen which has and island in it took only 15 minutes and it did a great job and went back to where we had set it down. The large bath which has a slanting wall in it, we left the floor mats down on the floor, it took only 10 minutes and the slanting wall gave it no problem. The small bath I forgot and closed the door so next time I will open it. As I said on the first line of this review,---it is excellent, but not perfect. But then neither am I perfect. Buy it, you will happy you did, but do remember I said it is not perfect.

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    pipper1930 February 16, 2012
  • neato

    I have owned this product for about four weeks. It gets used upstairs and downstairs every day. We have lots of rugs and hardwoods and two very hairy dogs and NOW a very clean house. It is amazingly smart with very few limitations. If it were destroyed I would order another immediately.

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    millertime101 February 10, 2012
  • Works as advertised

    I have several pets and did a lot of on-line research comparing the Neato to the Roomba. The reviews said the Roomba brush clogged on pet hair compared to the Neato reviews that did not mention a problem. The Neato reviews also discussed how the Neato guidance system was less likely to cause the unit to bump into furniture and walls, etc. The price of the Neato was less than the Roomba, so I purchased the Neato. It arrived, I unpacked it, charged, it, turned it on, and it worked exactly as I expected based on the reviews. It continues to do so. Quite a pleasant surprise: better functions; cheaper price; and WORKS AS ADVERTISED. I am very pleased with the unit.

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    anotherattempt February 6, 2012
  • Finally a robotic vacuum for pets!

    This purchase was my second Neato - to replace a Roomba that quit. I have used Roomba vacuums for many years. They do a fine job of cleaning (not as good as a regular vacuum, but adequate for day-to-day maintenance). The problem with the various Roomba models I've had is that I have had to clean pet hair out of the brush assembly after every cleaning, taking several minutes. I have run my Neato daily for the past 2 months and I have never had to clean it out. It cleans as well as the Roombaq, but all of the pet hair goes into the dust bin. I just empty the bin and it's ready to go - no tyime spent cleaning the cleaner! It's GREAT! I also love the way it will clean the entire house, recharging itself when necessary, then resuming where it left off. This is what robotic vacuums are supposed to be!

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    scottnkatiesdad February 2, 2012
  • Love it so much that I bought a second one!

    I LOVE, LOVE, LOVE both of my Neato vacuums!! I had no idea that our four cats were leaving so much fur around the house until I got my first Neato for Christmas. It amazes me how much dirt, dust, fur, kitty litter and debris the Neatos pick up, even when I think the floor is already clean. The programming and menu system are very convenient and easy to use. It is totally amazing to watch the Neato find and travel along a wall without touching it. When he does bump into a piece of furniture, it's not damaging. My house is filled with antiques, and I have no complaint about their treatment by the Neatos. The cats have been fascinated since the beginning -- absolutely no fear, not even from the most timid cat. Sometimes I worry that one cat will be bumped, because he totally ignores the Neato vacuum! No concern about the drapes, because the Neato travels neatly around them. I admit that the vacuum is a little bit loud, but the noise is very tolerable and not nearly as loud as a carpeting vacuum. And, from time to time, one will get confused or stuck under the couch with scalloped bottom edges. I had to try every outlet in the house before finding one that he could consistently find, so don't give up. (The outlet he likes best is not 3' from a doorway as they recommend, oddly enough). I liked my Christmas Neato so much that I bought another one for our finished basement. My husband can't believe how much I talk about my Neatos, saying that I've never been so happy with any other gift! Finally, I don't have to worry about being embarrassed by dirty floors if someone shows up at the house!! I am very happy with this product.

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    painthorsemom January 27, 2012
  • love love love!!!

    love this little guy! he is fascinating to watch! and like other reviews I've read you'll be both amazed and appalled at how much he picks up that your regular vacuum didn't - particularly on carpet I like the way he 'fluffs' up the pile, makes the carpet look so good My friend had me order one for her - she was sold just on my raving about it! LOVE that it cleans under beds cos lets face it, in reality, that part of the house gets done like once maybe twice a year if you're lucky!!! and if you have an especially cumbersome bed to move then this eliminates the need for all that heavy work. One review I saw (maybe on another site) mentioned how it was so loud - well, no I don't think it's any louder than a regular vacuum cleaner - remember you aren't normally in another room when you are vacuuming!!! so you don't realize that vacuums do make noise!!! I also saw some websites referring to the 'latest firmware' - well you can do updates by plugging in the neato to your computer and downloading updates as and when relevant, so don't be fooled! Totally recommend - get it! you won't be sorry

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    texcat1 January 26, 2012
  • Neato Robotics XV-11 Gp;d A;; - surface Robotic Va

    I love this "little guy." Much superior than prior "robots" I have purchased.

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    ellywill January 20, 2012
  • Fascinating!

    My husband made the supreme faux pas of getting his wife a new vacuum for christmas. But this was the best gift ever! While a bit pricey, and the fact you still need another vacuum for stairs and small nooks and crannies, the neato does a great job on vacuuming my hard floors and all of the area rugs (some of which are pretty deep shags) all the while providing me with entertainment! I run her every other day and it takes about 6 hours start to finish to complete my house (which is pretty large) since it takes three trips of re-charging between jobs. Interestingly, my dog isn't afraid of her and it neatly vacuums around him while he just lays there looking at it. So far, I don't miss television while the neato is doing its job since it's just so entertaining watching her do her thing. She has gotten stuck on the base of our bar chairs (which are domed chrome jobs). And on lighter area rugs, she pushes them around into a ball. But overall she is great and I love her!

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    busyellen January 9, 2012
  • neato robotics vac

    This vac cleans bare floors really well, the dust bin is easy to empty and it didn't take anytime to program the machine. It runs every night for a coulple hours picking up all the hair from my three dogs and my cat, a real lifesaver. It even goes under the furniture that would usually hide dust bunnies and around tables and chairs. The only draw back is that you need police the area before going to bed or it might try to pick up your socks or phone charger cords its powerful enough to unplug things as well,

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    washtana January 8, 2012
  • Old robot

    I received my neato xv-11 on said delivery date. I excitedly opened the box hoping my cleaning days were over. I put the neato right to work. From the get go it was a disaster. It never once completed a cleaning and was more of a nuisance than anything. Upon further investigation I discovered that my neato was not "new". Yes it was unopened and definitely never used, so in that respects it was a "new" product. But the actual robot was in fact an older model of the product.. It was a robot with firmware that had not shipped in quite a while. I called Neato and told them my plight. They were extremely helpful. They said they would send me a replacement bot that was up to date and factory tested. When I received the new bot I immediately, again, put it to work. Right out of the box it was a dream. This one actually did everything it said it would. I couldn't have been happier. The Neato xv-11 is a revolutionary product, but I don't think I would buy something of this nature from overstock again. Overstocks shipping and prices were great, but this experience leaves me wondering if they carry new products at great prices, or if it really "overstocked" items that someone else did not want.

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    beaker30 January 8, 2012
  • Not Happy Yet!

    Got to my house in record time; however, after plugging it in, the Neato told me via the LCD screen that the battery was too hot! I waited for an hour and tried a second time with no success. I called Neato in New Jersey and they told me they could not help me because I did not purchase the unit from them. Furthermore, they went on to say that Overstock is not an authorized distributor of their products so I must call them with my problem! The Lady who took my call went on to say that the unit had a wiring problem. I called Neato and spoke with the executive assistant to the CEO. I told her that their distribution company is grossly misrepresenting them to the consumers. She agreed and I am expecting a call back from them shortly. Overstock shipped another unit out right away. So, the moral of the story is not about the defective item but rather how it was handled and Overstock gets an A+

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    fmrssg94 December 1, 2011
  • robot

    This little robotic vacuum works much better than the Roomba that is is replacing. It gets more dirt in the bin and actually has suction rather than just brushes. the only downfall is that it gets lost & cannot find it's way back to the dock quite often. I will still buy another one when they are back in stock.

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    pixie27 March 22, 2011
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