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Read All Reviews for Neato Robotics XV-11 All Surface Robotic Vacuum System

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  • Mrs.s
    Verified Purchase

    Neato robotic sweeper has not worked since I purchased it. Do not purchase thus

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    skb041844 January 2, 2016
  • Works Great
    Verified Purchase

    Does exactly what it says it will do, we have 2 cats and a dog and the amount of pet hair this little guy gets is truly amazing. After we found the perfect spot for its placement, (took a few tries to get it where it could consistently find its base) it has not failed to find its dock when done. It will however get stuck under the same ottoman and if stuck will run out of juice before it gets back to its base, that is the only thing keeping me from giving it 5 stars. We run it Mon-Friday and no need to run our big sweeper. We love it.

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    baddawg03 September 24, 2013
  • Love my little helper
    Verified Purchase

    First one I received didn't work... Contacted manufacturer and they shipped me a new one. I love Neato... I have a dog who sheds constantly - I have Neato set to run everyday - he cleans my hardwood floors like a champ... also works well on my area rugs.. love that he can get under my bed and furniture... Notice I refer to Neato as HE.... It's time a male did all the vacuuming in my house.... I would highly recommend Neato....

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    dontwanttoeither May 14, 2013
    Verified Purchase

    I have had a Roomba for a few years. I moved and decided I would update my robot vacuum. After reading reviews, I decided to try the Neato. I am very disappointed in it. First of all, it is supposed to be less noisy than the Roomba?! I beg to differ. I have to set it to work while I'm gone because I can't stand the extreme noise. It will vacuum a room one time and then stop where I left it when obviously the room is not clean so I have to set it to do a room at least three times before it is "clean" although it is never really totally clean. It has a hard time going from my wood floor to my area rug which isn't very thick. It constantly has some error message which most of the time is nonsensical and doesn't even pertain to a problem. I feel like I am dealing with a kid, I have to keep going back to check on it. I am extremely frustrated with it. For me, this was a waste of my money. I will be going back to my Roomba as soon as possible. Although Roomba is not without problems, I find it far superior to the Neato.

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    70swomann March 21, 2013
  • Neato Robotics XV-11
    Verified Purchase

    I had my doubts that this vacuum could clean as well as a regular vacuum. I love it much more! It is excellent at cleaning my rugs, wood floors and tile floors. I can get busy washing, drying and folding cloths while my "Robin the Robot" cleans my home. I can feed the baby without any problems while Robin works hard on my home. Another great thing about it is the ability to set the time and number of days that you want it to clean and it will start up and clean on its own. I have a dog and a long haired cat. This vacuum gets their hair up without any problems. I would recommend this vacuum to EVERYONE!

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    hannahyaya January 26, 2013
  • This is a really cool thing!
    Verified Purchase

    I have animals, so I thought this would be the perfect solution. It does work well, but the container that catches all the dirt and hair needs to be emptied once during a whole house cleaning. I am waiting on a new replacement right now because an error message came up on it and wouldn't go away. But I called the customer service # and they were great!! They said it was an internal problem and said they would send a new one immediately! Hope the new one comes quick!!

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    suznpook80 January 19, 2013
  • This is the best thing since sliced bread !!!
    Verified Purchase

    When I bought the robot I was more curious than anything but it's turned into I think the best purchase I've made in a long time. He does a great job of cleaning and so far hasn't had any mechanical problems.

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    polson1 January 2, 2013
  • Great Vac!
    Verified Purchase

    Great vacuum. Works well on pet hair (Golden Retriever). Easy to clean. No problems doing large areas and returns to base without any issues. It is a little noisy (less than a regular vac) but if you are running it while you out, then it really doesn't matter. Easy to clean. Highly recommend.

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    sandynova January 2, 2013
  • Great!
    Verified Purchase

    I bought this because of the price, my girlfriend has a different brand and not so impressed, same price so I took a chance. I am sooooo glad I did! I have hardwood floor, throw rugs and carpeting, with 3 dogs, one being a lab. I have it run automatically weekdays, I have to empty the container every day for it does such a great job!!! Will recommend to all! Even gets under the bed!

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    woodtickbugs December 21, 2012
  • Love pushing the "on" button and then going to bed

    This is a great little invention. I feel a little like Jane Jetson. I can just push a button before I go to bed and I wake up to a clean and vacuumed floor. Pretty amazing. Pros - Cleans carpet really well. - Remembers where it left off and then charges and starts back in the same place. - Cleans hardwood floors adequately. - It will work on most surfaces (hardwood, carpet, wool rugs, etc). Can transition pretty well even with thick rugs. - Sucks up dirt pretty well. Strong sucking mechanism. Cons - Has trouble going under certain pieces of furniture (i.e. gets stuck under my low chairs; just tilt chairs and then no worries). - Doesn't clean the edges of hardwood floors. - You have to empty the bagless filter right after cleaning a wool rug because of the amount of shedding from the rug (i.e. small filter). - Neato does not provide enough boundary markers for my taste. One roll covers the length of one room to block it off. You will need more if you want to block off other areas.

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    starbucksgirl September 19, 2012
  • Waste of Money

    I am so terribly upset. I have had this product since April and in August the vacuum stopped working and said it has a RPS error!!!!

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    pamelaeverett September 4, 2012
  • Wonderful vacuum

    We had just purchased a larger home and vacuuming is such a chore that we decided to make our lives easier I ordered this neato on the advise of a friend and Im glad that I did. I am surprised as to how much it does pick up. It does a terrific job. I highly recommend it. Its extremely easy to use.

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    imaginex95 August 17, 2012
  • Little helper

    I let it run and clean my house once a day and my allergy is almost gone. I have two cats and Neato collects all the hair form the carpet. I ordered extra filters and just throw them into the wahsing machine. The magnetic tape does not work very well, so I got foam pols for the pool and use them to block the areas where I don't have carpet and don't need cleaning. The vacuum is expensive but for me it's a great help.

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    xyzzz July 27, 2012
  • great on hardwood & some carpets.

    we kept it because it does a good job on hardwood & our area rugs just very dissapointed it wont do our wall to wall which means i still have to get out regular vac to do those myself.

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    nonanipa July 25, 2012
  • Love this robot!

    Having owned different brands of robot vacs I can easily say this is the best one of them. The biggest plus is the low maintenance. I simply empty the dirt bin when it tells me to, no cleaning of the beater bars at all. I bought this to clean my first floor tile and wood floors as prior reviews stated it does not do well on carpet. After trying it on my upstairs carpet I was very suprised to find a completely full dirt bin. It continues to fill up the dirt bin on the carpet so I know it is doing a good job. The carpet is only a few months old. Excellent vac! I'll be purchasing another one for upstairs from Overstock, they have the best price!

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    sirkram July 14, 2012
  • Cool

    This is the coolest thing ever. Works as advertised. I couldn't be happier

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    timmy01 July 10, 2012
  • great product, great web site.

    I did online search, and find this web site provide the same robot with lowest price. The product was shipped right after I submitted online order. The product was delivered to home within 5 days without any shipping cost. The robot really did decent clean job. Most time, robot can find home by itself. The robot is very easy to clean after use. The only thing I do not like is that it is little noisy.

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    kejc July 8, 2012
  • Greater Product with some limitation

    This is a wonderful product. It will clean the house for you, saving you plenty of time and energy. I really like it, and hope I could buy it a few years earlier. However, this product has some limitation. If you have a few bedrooms, it may only clean one room and then stop. Still trying to figure a good way to utilize it in its full potential. Anyway, happy with my purchase.

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    aliciamom July 6, 2012
  • robo vacuum cleeaner

    Great product, works perfectly, does its job on a thick carpet covering a large apartment..

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    ghall1929 July 5, 2012
  • Good Helper

    "Rosie", as I call her works good, but not great. Spent extra money hoping it would pick up all hair on carpet. Have 4 dogs, so Rosie is used daily. Would wait for price to fall before I would get one.

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    caroljsmith June 30, 2012
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