Mugs were beautiful, well 4 of the 6 were. The box they arrived in was old, no packaging inside other than 2 small pieces of bubble wrap. Called to return was told to keep the unbroken mugs and dispose of broken. Fortunately I had kept everything as the Fed EX guy called a few days latter to pick up package.
First class quality & design. Curvy design makes this cup uniquely comfortable to hold while endulging in a soothing cup of tea. The rim interior butterfly is a sweet welcome as you tip the cup for a sip. Customer service was remarkable. The original order received was mistakenly substituted with a cylindrical shaped butterfly mug ... not the set ordered. Customer Service was on it ! A return label was immediately e-mailed and word given that the correct order would arrive within two days ! I was about to give up on the second day delivery around 5:00 PM. until delivery arrived @ 6:30 PM ! Great customer service ! ...
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