Love this mixer
When i received the mixer, it looked great. Brand new in fact, even though it was refurbished. It came with a manua. The first time I used it I noticed two things. One, it left my sugar cookie dough with gray streaks. I had read about this, and forgotten that there is some sort of treatment used on the bowl and does this. I had washed it with soap and water before using it. But after the cookies I used lemon juice and sea salt. Scrubbed the heck out of it. Seemed to work. Then, the second time I went to use it, the bowl wouldn't stay locked in. I called the number in the manual for KitchenAid. They said it might be the bowl or the base. They immediately shipped me both. Bowl arrived first, so I swapped it out and problem solved. KitchenAid customer service was so so so easy. Why can't every customer service be that effortless and quick? I love the mixer. It's beautiful! I thought from the picture that the white paddle and dough hook were plastic, but they are metal, painted white. I think my only issue seems to be it's ability to mix thick doughs. I'm not sure if this is normal, as this is my first stand mixer. Maybe I was expecting it to not sound like it was trying so hard. It does mix them, just kind of jars around just a little while it's doing it. Again, might be normal. I got a real good deal on this mixer. Was nervous about it being a refurbished model, but I do love it. And have used it quite a bit for cakes. I wouldn't have been able to afford full price for a new model, so I feel pretty good. And with the exceptional customer serivice of KitchenAid, I wouldn't hesitate to look at any more of thier refurbished appiance deals.
