I ordered the Abbyson mirror a couple of weeks ago. When it arrived the box was damaged. And when I opened the box, the mirror was damaged. I called Overstock's customer service. The representative was very helpful. While on the call, I emailed her pictures of the box (I took pictures before I opened the box and pictures of the actual product because the box was in bad condition). But before sending the pictures, the representative told me she would open a ticket to send a replacement. (The pictures were added to the ticket). The replacement arrived today!! And so far, so good!!! I really appreciate how the representative immediately offered an alternative. True customer service. I'll definitely order from Overstock again. This was my first experience with Overstock. The mirror looks exactly like the picture on the site. Beautiful!!
Beautiful mirror was hung in an alcove above a mantel. Gets your attention as soon as you walk into the room, beveled edges are what make it a striking accent piece. The packaging was excellent and one week delivery. Only challenge was that the hooks in the back were placed unevenly which made it tricky to measure the bolts for hanging. Tried heavy wire but didn't work and alcove area made it difficult also. But it looks attractive and I am very satisfied with my mirror purchase. Would buy ABBYSON products again. Price was fantastic and well worth the time and effort shopping on OS.
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