I was between the 12" & the 14" and I went with the 12. I love it! I got the medium-firm and wasn't completely sure how it would feel, but it's a great blend between firm and soft. I'm happy with the comfort level. If you want something firm-- the medium definitely isn't firm so go with the more firm mattress. I sink a few inches into the bed, but I love the feel, and how well it conforms to your body-- it's so comfy! Also, the smell went away just within a few hours, which was perfect too.
The mattress arrived and rolled out no problem. Inflation took a couple of hours (gets to 85% in 10 minutes and takes an afternoon to get to 100% of 12 inches). Mattress has firm foam that gives way after a few minutes to comfort your body. Both those who prefer firm mattresses and soft mattresses that have slept on it have been comfortable. This thing is the real deal, I've had memory foam mattresses before but this one is by far the best.
I was surprised about the packaging, I wondered how a spring mattress fit in that box? My mom and I unwrapped the box in the living room,surprise, it was my nw queen mattress! We slid it into my bedroom,dropped over the frame,voila,my new bed. The mattress is quite comfy,not too spongy, which I was worried about. Nice and firm,just the way I like ,now give me a week and I will finish!
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