After having used this mattress for 5 years I can certainly say we are pleased with this item! We were so pleased with it that we bought a King-sized mattress just like it. You will not go wrong with this mattress if you want a firm mattress that will last more than 2 years.
When I ordered it I wasn't completely sure I'd like it but so far I have been pleasantly surprised. I ordered the medium firm full size mattress but they sent a king size instead. I didn't realize it until it began expanding and was way too big for the bed frame. I called almost immediately and was told they would have someone else call me within the next 24 to 48 hours. They did and wound up sending me the right one finally. I seems a bit firm for a medium but not intolerable. I do like it better than a regular mattress but for some it may take some getting used to. For the money I think it was a good choice at least so far. I have only had it for a week or so.
I like a firm mattress but this firm has zero give. I think it would be a 5 star for me if it was just not like sleeping on concrete. Wish I would have bought the medium as the backaches in the morning are killer.
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