Ordered the medium firmness, and think soft would have been better. It's pretty firm & my husband wanted something softer. Arrived in good time and in very good condition. We unrolled it & let it sit for 24 hours before putting it on the bed. Our weather was quite warm, but the mattress did not overheat at all. No odd smell, either. Overall, I am quite happy with it, but my husband is still unsure if it's right for him.
The product was described as "Serta plush mattress design will give you a soft, but not too soft feel", but this mattress is actually too firm. Don't get me wrong, it's a fabulous mattress but the description states it is a perfect middle ground between firm and soft and it's just not. It's FIRM, period. we'll have to keep it but now I'll have to buy a memory foam topper.
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