This is my 3rd 14" medium firmness mattress. 1st was a queen which we loved so much we got another for spare room - then we decided we wanted to upgrade to a king bed so I ordered the same mattress in a king size. It was delivered in a timely fashion however the packaging was torn in a couple spots and the actual mattress was exposed and filthy. I immediately contacted customer service and sent photos showing the damage. It took a few days but they shipped a replacement and had UPS come and get the damaged one. I was a bit disappointed in that I ended up without a bed to sleep on for 4 days and learned how much I hate my sofa. I had requested they expedite shipping because my new king bed was already delivered & I explained about my not having a mattress to sleep on. I was told it was too late to do a rush shipping and other then the replacement Overstock offered nothing else, considering the issue and condition a discount would have been appreciated. Oh well I have the mattress now and I love it. My partner myself and our dogs all sleep peacefully throughout the night.
I ordered a twin. Ok so this mattress took 8 or so days to get to me, not a problem, I decided not to let the mattress set (firm up) let it sit for 16 hours. DON'T DO THIS, it is so soft and tempting to do but YOU WILL sink inside, I'm only 160lbs, my first night I ended up inside this mattress. So I let it set for 2 days after my first night and BAM! nice and firmed up. As the description states FIRMNESS VARIES. When the package arrives it will be vacuum sealed and rolled up to fit inside a rather large box, (don't picture the ****** box foam mattresses I did) when you cut open the vacuums sealed mattress it will immediately begin to form. It is made by RIO Home Fashions, unsure if this was stated. The stench from the mattress is horrific. Smells of paint thinner. Your advised to not put any chemical spray like lysol or glade, I did and I regret it, the smell sticks and ends up getting all over you while you sleep (the synthetic smell that is). The scented spray is better than the paint thinner smell however; I would suggest let it air out for 48 hours with a fan assisting it, and put fresh blankets, sheets, and pillows cases on the bed after the 48 hours. Don't dress up the mattress once you get it, the smell will transfer. Now I have been a spring mattress sleeper for all my life, I'm 19, when I made the switch it felt odd to be supported by a mattress. It made me not like it as it was uncomfortable to be cushioned and not being allowed to toss around, let this grow on you; and you will be rewarded with better night sleeps, no rolling around, so that pillow on your bed wont end up across the room. You will sleep better. I finally am. This might be an off brand but from trying out serta, temperpedic, and other various brands they all seem to me to feel the same. Yea firmness varies but come on this is a great deal. I would recommend this product to anyone who wants to break into a new way of sleeping.
First of all, this arrived super-fast. Second, it's an incredibly comfortable and high-quality mattress, especially at this price point. I put it on my platform bed and slept like a baby from the first night. That said, a few things to be aware of: 1) The mattress arrives rolled up like a sausage, encased in layers of shipping material. It took me literally 40 minutes to get it out of the packaging. First, you need pliers to cut through the wire that binds the outer shipping bag. Then, you need a sharp knife to cut through the two layers of super-thick plastic sealing around the mattress. This thing is like government-sealed. I guess this is good, in terms of protecting the mattress, but be prepared for a struggle. 2) I ordered a medium. When I first lied down on it, I thought, "Oh no -- this is too soft. I should have ordered a firm." But within a few hours, when the mattress expands to its full size, it's PERFECT. Supports my back, but also so accommodating when I move from position to position. But if you're someone who likes a firmer mattress, definitely go for the firm. All in all, I highly recommend this to anyone looking to replace their old-fashioned, wire-coil mattress.
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