We ordered MEDIUM firmness and it's super soft. I read the reviews and thought about upgrading to a firmer mattress and wish I would have, but otherwise it's a great buy and we have no issues! Now that I've adjusted to the firmness I hardly notice the difference between my old bed anymore.
Pardon the long review, but mattresses are a big purchase! Hopefully some of these points help you make a decision. I did a fair bit of research about mattresses (probably like you) and different sources say memory foam is a great option (e.g., best choice for preventing and alleviating back pain) while others mention several pit falls (i.e., poor temperature regulation, lack of support, and reduced mobility once you sink in). My review responds to those pro and con points: - I can't speak to the long term effect on posture or back pain or how it helps immediate back pain since I don't experience that, but I do have some related insights. Like other reviewers indicated, it took me some time to adjust, coming from a different style of mattress. For the first month or two I woke up sore every so often but it didn't last into the day. This happened with the last bed we got too, so I doubt this has anything to do with the product as much as it does with my body adjusting. Stick it out if this happens to you because, now this doesn't happen at all and I sleep very well! As a side note, I find it comfortable to sleep with a pillow between my knees if on my side or under my knees if on my back. I read this somewhere and I guess it supports your lower back/spine more. The common memory foam pit falls have not been an issue: -Heat retention has not been a problem at all, probably due to the second layer of gel-infused foam. -Support has not been an issue either, probably due to that bottom layer of firm foam. Although the top layers are plush, as advertised, I have experienced the mattress overall to be more firm than plush. -Sinking in has not been an issue either. While it was clear that the memory foam cradles you more than a typical mattress, I did not feel stuck. It seemed like this was even less of an issue once we got our mattress protector on there (which you should put on every mattress!) and sheets. -I don't remember what is so special about the bamboo charcoal infused foam - maybe it helps with the temperature control(??) - but it sure sounds cool! Probably just fancy marketing, but the product seems well designed anyway. Side note: This may be obvious, but I highly recommend opening the mattress in the room where it will be used. This mattress is kind of heavy and difficult to move around - but that is forgivable since that has nothing to do with its intended purpose. Overall this has been a great mattress! Give your body time to adjust if coming from another kind of mattress and you will be very happy with this mattress. They designed it well to compensate for some of the common problems with memory foam and we have been sleeping very comfortably. Note: we got the King version of this mattress - it was given to us as an opportunity to review the product.
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