KitchenAid RRK150 5-quart Artisan Tilt-Head Stand Mixer (Refurbished)

by KitchenAid
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ITEM# 18865694
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    Refurbished

    Details

    Refurbished Item

    Any price comparison, including MSRP or competitors' pricing, is to the new, non-refurbished product price. Learn More

    ITEM#: 18865694

    This Kitchen Aid mixer has a ten-speed slide control that ranges from a very fast whip to a very slow stir. This mixer features a unique mixing action, with a tilt-up head and 325 watts of mixing power.

    Features
    • Stainless steel, metal, plastic, and electronic components
    • Power hub for additional attachments
    • 325-watt motor
    • Tilt-up head
    • 10-speed control
    • Unique mixing action
    • Includes mixer, 5-quart bowl with handle, flat beater, dough hook, wire whip
    • Model RRK150
    • Weighs 25 lbs.
    • Dimensions: 14.13 inches deep x 13.94 inches high x 8.75 inches wide
    • Refurbished

    Pouring shield not included


    This item has been refurbished. Please click on the icon above for more information on reconditioned merchandise.

    Specs

    Features
    Material Stainless Steel
    Attachment Dough Hook, Flat Beater, Wire Whisk
    Bowl Capacity 5 Quart
    Condition Refurbished
    Mixer Type Stand
    Number of Overall Speed 10
    Product Features Tilt Head
    Speed 8-12 Speed
    Speed Control Type Lever
    Dimensions 14.13 inches deep x 13.94 inches high x 8.75 inches wide
    Warranty 180 day Limited Manufacturer
    Model Number RRK150
    Country of Origin United States
    • Excellent Value
      Verified Purchase

      I have wanted a KitchenAid stand mixer for many, many years, but held off on buying one due to high price relative to the little use I thought would have for the machine as well as confusion on the product that would be best for me (Artisan vs Classic). Well, a few weeks ago I was on Overstock and saw that they were listing a refurbished Artisan for about $130 less than a brand new mixer. I did my homework (online and in retail stores) to check prices and models and zeroed in on the Artisan as being the right model for me. Having recently completed project work for a major small appliance company, I understood the quality checks that a product must go through before being resold as “refurbished” (it still carries a brand name after all and a company doesn’t sell refurbished products unless they work!!) so I had no hesitation in buying a KitchenAid stand Mixer {KitchenAid RRK150WH White 5-quart Artisan Stand Mixer (Refurbished)} from Overstock. The mixer comes with 1 stainless steel 5qt bowl and 3 attachments (kneading hook, whip attachment and paddle). Because so many baking recipes call for mixing wet and dry ingredients separately, I bought a 2nd stainless bowl so I don’t have to transfer ingredients into another bowl. I also elected to buy the plastic splatter shield which is a great help in the kitchen when mixing at high speeds! I rate this 5 stars. I wholeheartedly recommend this appliance and I am just sorry it took me so many years to purchase one… But I feel like I am the smartest person on the block because nobody knows that I got it for a steal! SOLID construction and timeless great looks. The mixer does not disappoint! Anyone who cooks or bakes knows that this should be a standard piece of equipment required in a well equipped kitchen. Great looking, easy to use and indeed it is an aid in the kitchen!

      Read More
    • Artisan RRK150WH KitchenAid Stand Mixer Review
      Verified Purchase

      This user earned $1.00 in rewards for writing this review.Learn More

      I. Initial Product Research and Expectations for Buying This Model: My initial reason for buying this Artisan was to have an electric spiralizer that could spiralize ‘angel hair’ (very thin) zoodles and other vegetables and at the same time have a stand mixer that also does a variety of other things. Several months ago, I bought one smaller electric spiralizer, it didn’t work, and I returned it to the store the next day. I have been spiralizing with smaller and lighter non-electric, BPA-free plastic units that I can travel with, and I have been having an excellent experience with one particular brand. Since I don’t have a stand mixer and have always wanted a KitchenAid because it is the Cadillac of stand mixers, I did an web search and found this Artisan unit as both ‘brand new’ and as a ‘refurb’, sold by several online resellers. KitchenAid is a ‘Made in America’ company formerly based in Greenville, Ohio. (http://www.kitchenaid.com/ & https://www.kitchenaid.com/assets/pdfs/other/KitchenAid_broch-2011indd.pdf ) Its website has great information and videos of products, how to use them, and how to problem-solve. There is also a section of recipes. The two online KitchenAid online refurb resellers that I found differ in terms of the quality of the items that they sell to buyers. Note that it is a bit frightening to buy any major-purchase appliance, even one with a standard warranty, let alone venture into the world of ‘refurbs’ without personally seeing and examining one before deciding to purchase it. Refurbs also have short, limited warranties. Luckily, there is a huge community of online buyers who rate their experiences to help prospective buyers know what to expect when we buy a product from a company. I thank everyone who takes the time to do this because it helped me ultimately decide which company would win my business. My review here is to help future buyers in our online KitchenAid stand mixer community. The 2 companies that I found that offered good deals for refurbs were: Amazon and Overstock. Amazon buyer reviews repeatedly mentioned that their units had dents, dings, and signs of previous use. Overstock, on the other hand, was the company that I bought from because it has very few buyers mention receiving anything but a brand-new-looking unit when it is delivered. Overstock also gave me a discount coupon and free shipping to lower the price even more. Buying a KitchenAid stand mixer is a sizeable investment, so doing multiple online searches for reviews and videos as well as talking to family and friends about their experiences using them is an important part of deciding to purchase one. Also, luckily, older KitchenAid stand mixers have the same Attachment Hub, allowing all owners to purchase the newer accessories that current first-time owners like me can also buy. In short, whenever anyone decides to buy a KitchenAid stand mixer, he/ she can still have the same operational experiences as the rest of the already-established KitchenAid buyer community. It is important to note that most brands of stand mixers phase out their older models by putting newer bells and whistles on their units, so that buyers need to continually update and buy the newer models again and again. By doing this, companies can sell ever more products. KitchenAid products are much more stable in terms of new model rollouts and are often passed down from generation to generation, which told me that I was buying a well-made product that would last me for decades. (Note that this brand is also sold abroad. My mother-in-law bought her KitchenAid stand mixer in Kuwait in the late 1980s/ early 1990s, with all of the attachments available at that time. Every KitchenAid piece is still in great condition, and it is all still in use today. Because my husband saw his mom constantly using her KitchenAid stand mixer, he was thrilled that I wanted to buy one, too; he was already familiar with it and what it could do!) II. Post-Delivery Initial Product Discovery: The outside mailing carton was huge because I bought not only the Artisan but also one of the spiralizer attachments. Each product box was sturdy and both were placed inside of this huge box with bubble packets covering both internal boxes. The Artisan refurb was placed in a sturdy, well-packed white box marked ‘Refurbished KitchenAid Warranty’ that had form-fitting Styrofoam sections firmly packed on the outside of the Artisan, encasing the entire unit. Also included besides the 3 attachments was a spiral-bound book: Instructions and Recipes for Your KitchenAid Stand Mixer. At the beginning of the book, there are some stickers stating that this is a ‘Refurbished’ unit with a ‘6-month Limited Warranty’. Another folded paper was a mail-in warranty, which looked like another company that profiles and markets data about buyers, so that they can send them ads to sell them other products. I didn’t fill in that paper and send it because it asked questions that have nothing to do with this stand mixer. Instead, I registered my Artisan refurb directly on the KitchenAid site, under the Warranty section. After my Artisan was delivered, while I was thoroughly looking it over, I noticed that the location St. Joseph, MI (‘Made in the USA’), its main design center and current HQ, was printed on the top metal band above the mixer Speed Control Knob’. (http://www.corporateoffice.com/KitchenAid.html & http://www.fundinguniverse.com/company-histories/kitchenaid-history/ ) Note that the design center is concerned with market research and quality. This is important for quality issues that need to be resolved. At this point, I took multiple digital photos of the unit from all sides, even getting under the mixer base, which has a refurb sticker and model and serial numbers printed on it. (To look under the base, I had to lay the unit on its side.) If I have to have anything fixed or adjusted, I have the digital photos of what my unit looks like from top to bottom, right out of the box (which I’ve also printed out to look at) plus a printed-out copy of my KitchenAid registration on the KitchenAid website. If I need to talk about something over the phone with someone, I can email them the photos and the registration page with the model and serial numbers of my Artisan, and they can see what I’m talking about. How did my unit look when it came out of the box? It was pristine! There was no dent, ding, bang, paint smudge, oil leak, or anything that even looked like another person had first bought it and had to return it. The only thing that I found that was slightly amiss with the unit was slight, black scuff marks on the white cord. This is not a problem for me at all. The 3 enclosed attachments with this Artisan are: the Coated Paddle/ Beater, the Coated Dough Hook, and the metal Wire Whip. Note that web searches discussed the advantages of having the coated paddle and dough hook because the metal versions all shed bits of their metal into food batter, and the coating also allows for the items to be used in a dishwasher. Luckily, there have been no problems with the wire whip. At this point, I washed all 3 attachments plus the metal bowl in warm, soapy water, and dried them. Note that the Overstock Artisan refurb sale photo shows the unit with a pouring shield placed on the bowl, but the unit wasn’t sold with this shield. This wasn’t a problem for many of us because the ad carefully noted in bold print that the shield wasn’t included. However, to correct this, the photo should be reshot without the shield to better show exactly what the buyer is purchasing. III. The Metal Bowl: The stainless steel metal bowl, manufactured in India (labelled as such at the bottom of the bowl), looked shiny and well-made, with no dings, bangs, or scrapes. When I rubbed a white Kleenex around the inside of the bowl, however, the tissue turned a gun-metal gray color. I ran a search and found information to deal with this on some fairly well-hidden pages on the KitchenAid site: (http://producthelp.kitchenaid.com/Troubleshooting?startid=4618 & http://www.kitchenaid.com/customer-service/ ). The bowls were outsourced to be manufactured in India, then imported to the US, and KitchenAid polished the bowls here. There have been online discussions about the bowls oxidizing and shedding metallic bits into the batter/ food. ‘Stainless steel’ doesn’t leech its metal out like this, so there is an outsource problem with the materials that India uses to make these bowls. Because of this problem, KitchenAid should manufacture its own bowls in the US to match US 6-Sigma Quality Control standards and to provide jobs to Americans. In the end, it would be cheaper, safer for customer health when eating foods made with the bowls made in the USA, and better to hire people here to manufacture them because we have quality standards checklists, and customers would be happier with all of their purchase parts - safe and ready to use - without any quality issues. This would also end the constant online KitchenAid stand mixer discussions about ‘stainless steel’ bowl problems, outsourced/ made in India. I ended up cleaning my bowl 3 times (in 3 different ways) after reading information for doing so listed on the KitchenAid ‘Trouble-Shooting’ link, above: 1. lemon juice and salt, 2. a baking soda (sodium bicarbonate) paste, and 3. a product called Barkeeper’s Friend (which I don’t have and didn’t use). I still had metal bits coming off of the bowl after doing 1. and 2., so I needed to find another way to solve this problem. At this point, I invented a 4th (my 3rd) cleaning method: Wash the bowl in warm, soapy water and rinse. Then, add some sodium bicarbonate and apple cider vinegar (weaker than distilled) together in the wet bowl. The mixture bubbles, so do this in a well-ventilated room. After 10-15 seconds, swish the solution around the sides of the bowl for a few seconds, and wash. In sum, I love my Artisan refurb from Overstock!

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    • The Kitchen-Aid Mixer is super I love it.
      Verified Purchase

      I love the KitchenAid RRK150OB Onyx Black 5-quart Artisan Tilt-Head Stand Mixer and it is as good as a new one.

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    • Great product
      Verified Purchase

      This user earned $2.00 in rewards for writing this review.Learn More

      Works perfectly! Would never know it was refurbished!! Love finally having a tilt head Kitchen Aid! If you are longing for a kitchen aid mixer, buy here!

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    • Works-Looks Like New

      I have had a KitchenAid mixer on my wish list for a long time and one thing and another kept me from purchasing one. Overstock had this KitchenAid RRK150WH White 5-quart Artisan Stand Mixer (Refurbished) at such a low price, and I had just about given myself carpal tunnel mixing doughs by hand, I went "mad" and bought it! Best Purchase I have Ever Made! You only know it's refurbished because they tell you. There is not a mark on it, all attachments work beautifully, you get the full horse power from the motor, and, for the first time, I'm making breads! All that kneading by hand was very intimidating. My friend has had the same mixer, refurbished as well, for over 5 years and it works beautifully and it's worked often! I wish they would give a 2nd 5-quart mixing bowl with purchase : )

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    • First Impression: Just Great!
      Verified Purchase

      I've wanted a KitchenAid Artisan Mixer for a very long time .... held off because of the price, and knew I wouldn't use it unless it was on my counter. When I reorganized and cleared off some counter space, I knew it was time. Spent a lot of time going back and forth between this refurbished model and the new one. Based on the reputation of both KitchenAid and Overstock, decided to take a chance on the refurbished model, knowing that I could send it back if I wasn't happy. I've just unpacked the box, and wanted to post a review for those who are shopping now before the holiday crunch, so I haven't actually used it yet -- I'll edit this review if there are any problems. I do not expect any! I'm very glad I took the chance on a refurbished item. It arrived very quickly, so I could still have ordered a new one at the Black Friday price if it wasn't good. I did order Overstock's warranty as well; even with the extra $$ for the warranty it was still less expensive than a new model. I was a little concern since it arrived in a single box and seemed to be wiggling around a little inside, but was fine when I unpacked it. KitchenAid included a package insert that states for refurbished items, no warranty on painted surfaces and no warranty for cosmetic reasons. Cosmetically, it looks brand new -- absolutely shiny and perfect, no flaws that I can see. The motor sounds good at all speeds. This wouldn't have been my first color choice for my white counter/natural wood cabinets with red accent pieces, but certainly would have been in my top 5 color choices. It actually looks very sleek and classy, rather than the bright, fun look of other colors. Since it is sitting out on my kitchen counter, it blends in very well with stainless steel and chrome. KitchenAid makes a similar dark gray model with a pebbly finish -- ugly in my opinion, and more difficult to keep clean. This one has the typical very smooth finish -- beautiful! It comes with the mixer bowl, the three beater attachments (mixer, wire whip, dough hook) and an instruction/recipe book. It does not include the pouring shield which is included with the new Artisan mixers, but that gadget gets mixed reviews. If I decide I want to try it, it will be easy to purchase it separately. Hope this is helpful to you -- you can't go wrong with a KitchenAid mixer, and this is the best price I've seen since I've been drooling over them for probably 10 years now. It is very heavy. I suggest that unless you are a 25 year old weight lifter, you make sure you have room for it on the kitchen counter!

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    • workhorse beauty
      Verified Purchase

      First, I bought refurbished. I have done this before with KitchenAid and it's like buying a brand new machine. I wonder if this wasn't just a "second" at the factory due to a tiny little smudge the size of half a toenail on the base paint. I am about to buy a refurbished KitchenAid blender, also. Context - I have two homes. Both kitchens are fully kitted-out and usable. They weren't both equipped at the highest level but now are with new KitchenAid "stuff." This mixer is replacing an original KitchenAid 5 quart bought in 1982 (so old it has a *** label on it at the bottom of the stand). That mixer needed some maintenance that no authorized dealer could do - too old, they don't know how to work on it anymore evidently. The entire assembly inside the head had evidently dropped a tiny bit and the beaters were whacking the bottom of the bowl fiercely. Sadly, I had to replace it after thousands of hours of use - a real workhorse. I admit it - I bought this one for the color! I wanted a cobalt blue car and this was cheaper. :) I also bought the tilt head instead of the bowl lift type - I have only had two of the lift-type KitchenAid mixers and like that setup. But I did not want giant bowls; I wanted 5 quart. This was it. Getting used to the tilt head was easy enough and it's the same "engine" as the other mixers. All my accessories fit on this, of course, except an ancient colander and sieve that sits on top of the bowl (applesauce maker!). This machine runs like a charm. I expect to have it decades like my other two KitchenAid mixers (my second one is in my second home). And the cobalt blue is gorgeous!!!!

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    • Refurbished like New
      Verified Purchase

      I had a KitchenAid mixer years ago but it wasn't a tilt-head so I sold it. Never wanted to spend the $$$ for a new one but saw these refurbished ones on Overstock. At about 2/3 of the regular price, this Artisan mixer is wonderful! Runs smoothly, perfectly mixed up our biscotti dough and came with attachments. The whole package looks brand new and acts like it too! So glad I finally have my KitchenAid Mixer!

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    • MIXER
      Verified Purchase

      HAVE 600 SERIES,,TO MUCH 4/ME THIS IS PERFECT TILT HEAD..DONT BUY STAND OR PRO

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    • A Rocky Start, but a Truly Magnificent Conclusion
      Verified Purchase

      I am extremely pleased with my purchase of a refurbished KitchenAid RRK150SM Artisan Tilt-Head Stand Mixer from Overstock.com. I paid probably around half the price I would have paid for this very high-quality mixer had I purchased it new; I have used this fine machine regularly in the weeks since I received it and it has been truly amazing. In the interest of full-disclosure, the first mixer Overstock.com shipped to me was a mess: the mixer had been carelessly thrown into its large shipping box with a couple of loose shipping air balloons, along with the three mixing attachments, all parts bouncing against each other throughout their transportation. Not surprisingly, the mixer had been smashed when the box was dropped during the trip, and the coated mixing attachments were all chipped. When I contacted Overstock.com I communicated with a clearly automated program that asked me how it could help me. To the credit of the company, “Sam,” this virtual representative, immediately arranged with the Claims Department to ship me a replacement mixer. The new mixer arrived within a few days in perfect condition: shipped again in a large shipping box, this time the mixer was fully protected inside in its own smaller KitchenAid box, which featured Styrofoam inserts to protect all the parts. I paid nothing for either shipment and was not asked to return the first damaged mixer (which was almost certainly damaged beyond repair.) I was later contacted by Stacey, a clearly human company representative, who made sure that the second shipment met my expectations and that her company had made things completely right with me. I am thoroughly pleased with the Customer Care I received from Overstock.com and will happily purchase more items from them in the future. It is my perspective that it is well worth trusting this company for the purchase of a refurbished item: my experience is that they are committed to ensuring that their customers are satisfied. I have been thoroughly pleased with my mixer’s performance, including when I use it to mix stiff bread dough. I am completely happy and satisfied with the ultimate outcome to my purchase, owning now, as I am certain I do, a really fine mixer that I believe will continue to meet all my needs for many years to come.

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    • Excellent Value
      Verified Purchase

      I have wanted a KitchenAid stand mixer for many, many years, but held off on buying one due to high price relative to the little use I thought would have for the machine as well as confusion on the product that would be best for me (Artisan vs Classic). Well, a few weeks ago I was on Overstock and saw that they were listing a refurbished Artisan for about $130 less than a brand new mixer. I did my homework (online and in retail stores) to check prices and models and zeroed in on the Artisan as being the right model for me. Having recently completed project work for a major small appliance company, I understood the quality checks that a product must go through before being resold as “refurbished” (it still carries a brand name after all and a company doesn’t sell refurbished products unless they work!!) so I had no hesitation in buying a KitchenAid stand Mixer {KitchenAid RRK150WH White 5-quart Artisan Stand Mixer (Refurbished)} from Overstock. The mixer comes with 1 stainless steel 5qt bowl and 3 attachments (kneading hook, whip attachment and paddle). Because so many baking recipes call for mixing wet and dry ingredients separately, I bought a 2nd stainless bowl so I don’t have to transfer ingredients into another bowl. I also elected to buy the plastic splatter shield which is a great help in the kitchen when mixing at high speeds! I rate this 5 stars. I wholeheartedly recommend this appliance and I am just sorry it took me so many years to purchase one… But I feel like I am the smartest person on the block because nobody knows that I got it for a steal! SOLID construction and timeless great looks. The mixer does not disappoint! Anyone who cooks or bakes knows that this should be a standard piece of equipment required in a well equipped kitchen. Great looking, easy to use and indeed it is an aid in the kitchen!

      Read More
    • Product came badly cracked and bent. Does not work
      Verified Purchase

      My refurbished KitchenAid mixer came badly damaged. The part that holds the bowl is slightly bent up and the metal is cracked to show it. Because the base of the unit is bent, the bowl is not properly aligned with the head: it is tilted and too high. Additionally, because the bracket which holds the bowl is also bent, it is very hard to insert/remove the bowl. I will contact OverStock in the morning to see if they will replace my unit.

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    • Kitchenaid Service
      Verified Purchase

      I have my own artisan stand mixer and LOVE it! I received mine as a wedding gift over a year ago and it works great. My mom is a baker for a local restaurant and often does her baking at home, then delivers to the restaurant. She had an old Sunbeam mixer that was given to her in the 80's and was still running, but she wanted a kitchenaid. My family and I decided to buy her this refurbished mixer for Christmas, because it is significantly cheaper than the same mixer, brand new. We purchased the mixer from the Overstock website because I LOVE Overstock and shop here regularly. The mixer made it through the first few cakes, but would not start after my mom had only used it 3 or 4 times. I just called the Kitchenaid customer service line and they are replacing the mixer and sending a shipping label so that I can send back the one that we have that is not working. They were very helpful and the replacement process was unusually simple. I would recommend this product, even though ours must have had a defect. When these mixers are not defective they are the best mixers around and I am very pleased with how easy to work with Kitchenaid customer service was.

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    • KitchenAid Mixer
      Verified Purchase

      I have always wanted a stand mixer and when I was looking at the O.co. Website they had some that were refurbished. I was hesitant about it at first but decided to purchase it anyway. Glad I did because it works great and have not had any problems with it. I use it all the time.

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    • Great mixer at a great price!
      Verified Purchase

      I love my new mixer! It makes baking so much easier and it has actually improved the quality of my baked goods. One note: the refurbished mixers do not come with the pouring shield that comes with the new ones. The pouring shield can be purchased separately, though.

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    • Love it!!
      Verified Purchase

      Although it is refurbished, you would never know it except the box says so. Perfect condition, no dinks, no scratches. Have only used it once to make a cake and I love it. Going to purchase some attachments and really rev up my capabilities. Power is great, no bog downs. Highly recommend.

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    • Fantastic Mixer
      Verified Purchase

      I have always loved how the Kitchen Aid Stand Mixers look, and I have heard rave reviews from everyone I know who has one, but I just couldn't afford to shell out $299 for a kitchen appliance that I wasn't sure if I'd use. I decided to go with the factory refurbished one because it has a 6 month Kitchen Aid warranty, plus we purchased the Overstock 2-year replacement plan. And even with shipping, I still saved over $100! It came 5 days later, and it was in perfect condition. I used it for the first time to make mashed potatoes, and it is the easiest machine to use!!! It makes cooking so enjoyable. And cleanup is a breeze!! I thought it would be a pain, but no! It's so simple. Totally would recommend this product to ANYONE who wants to enjoy cooking just a little more.

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    • Artisan RRK150WH KitchenAid Stand Mixer Review
      Verified Purchase

      This user earned $1.00 in rewards for writing this review.Learn More

      I. Initial Product Research and Expectations for Buying This Model: My initial reason for buying this Artisan was to have an electric spiralizer that could spiralize ‘angel hair’ (very thin) zoodles and other vegetables and at the same time have a stand mixer that also does a variety of other things. Several months ago, I bought one smaller electric spiralizer, it didn’t work, and I returned it to the store the next day. I have been spiralizing with smaller and lighter non-electric, BPA-free plastic units that I can travel with, and I have been having an excellent experience with one particular brand. Since I don’t have a stand mixer and have always wanted a KitchenAid because it is the Cadillac of stand mixers, I did an web search and found this Artisan unit as both ‘brand new’ and as a ‘refurb’, sold by several online resellers. KitchenAid is a ‘Made in America’ company formerly based in Greenville, Ohio. (http://www.kitchenaid.com/ & https://www.kitchenaid.com/assets/pdfs/other/KitchenAid_broch-2011indd.pdf ) Its website has great information and videos of products, how to use them, and how to problem-solve. There is also a section of recipes. The two online KitchenAid online refurb resellers that I found differ in terms of the quality of the items that they sell to buyers. Note that it is a bit frightening to buy any major-purchase appliance, even one with a standard warranty, let alone venture into the world of ‘refurbs’ without personally seeing and examining one before deciding to purchase it. Refurbs also have short, limited warranties. Luckily, there is a huge community of online buyers who rate their experiences to help prospective buyers know what to expect when we buy a product from a company. I thank everyone who takes the time to do this because it helped me ultimately decide which company would win my business. My review here is to help future buyers in our online KitchenAid stand mixer community. The 2 companies that I found that offered good deals for refurbs were: Amazon and Overstock. Amazon buyer reviews repeatedly mentioned that their units had dents, dings, and signs of previous use. Overstock, on the other hand, was the company that I bought from because it has very few buyers mention receiving anything but a brand-new-looking unit when it is delivered. Overstock also gave me a discount coupon and free shipping to lower the price even more. Buying a KitchenAid stand mixer is a sizeable investment, so doing multiple online searches for reviews and videos as well as talking to family and friends about their experiences using them is an important part of deciding to purchase one. Also, luckily, older KitchenAid stand mixers have the same Attachment Hub, allowing all owners to purchase the newer accessories that current first-time owners like me can also buy. In short, whenever anyone decides to buy a KitchenAid stand mixer, he/ she can still have the same operational experiences as the rest of the already-established KitchenAid buyer community. It is important to note that most brands of stand mixers phase out their older models by putting newer bells and whistles on their units, so that buyers need to continually update and buy the newer models again and again. By doing this, companies can sell ever more products. KitchenAid products are much more stable in terms of new model rollouts and are often passed down from generation to generation, which told me that I was buying a well-made product that would last me for decades. (Note that this brand is also sold abroad. My mother-in-law bought her KitchenAid stand mixer in Kuwait in the late 1980s/ early 1990s, with all of the attachments available at that time. Every KitchenAid piece is still in great condition, and it is all still in use today. Because my husband saw his mom constantly using her KitchenAid stand mixer, he was thrilled that I wanted to buy one, too; he was already familiar with it and what it could do!) II. Post-Delivery Initial Product Discovery: The outside mailing carton was huge because I bought not only the Artisan but also one of the spiralizer attachments. Each product box was sturdy and both were placed inside of this huge box with bubble packets covering both internal boxes. The Artisan refurb was placed in a sturdy, well-packed white box marked ‘Refurbished KitchenAid Warranty’ that had form-fitting Styrofoam sections firmly packed on the outside of the Artisan, encasing the entire unit. Also included besides the 3 attachments was a spiral-bound book: Instructions and Recipes for Your KitchenAid Stand Mixer. At the beginning of the book, there are some stickers stating that this is a ‘Refurbished’ unit with a ‘6-month Limited Warranty’. Another folded paper was a mail-in warranty, which looked like another company that profiles and markets data about buyers, so that they can send them ads to sell them other products. I didn’t fill in that paper and send it because it asked questions that have nothing to do with this stand mixer. Instead, I registered my Artisan refurb directly on the KitchenAid site, under the Warranty section. After my Artisan was delivered, while I was thoroughly looking it over, I noticed that the location St. Joseph, MI (‘Made in the USA’), its main design center and current HQ, was printed on the top metal band above the mixer Speed Control Knob’. (http://www.corporateoffice.com/KitchenAid.html & http://www.fundinguniverse.com/company-histories/kitchenaid-history/ ) Note that the design center is concerned with market research and quality. This is important for quality issues that need to be resolved. At this point, I took multiple digital photos of the unit from all sides, even getting under the mixer base, which has a refurb sticker and model and serial numbers printed on it. (To look under the base, I had to lay the unit on its side.) If I have to have anything fixed or adjusted, I have the digital photos of what my unit looks like from top to bottom, right out of the box (which I’ve also printed out to look at) plus a printed-out copy of my KitchenAid registration on the KitchenAid website. If I need to talk about something over the phone with someone, I can email them the photos and the registration page with the model and serial numbers of my Artisan, and they can see what I’m talking about. How did my unit look when it came out of the box? It was pristine! There was no dent, ding, bang, paint smudge, oil leak, or anything that even looked like another person had first bought it and had to return it. The only thing that I found that was slightly amiss with the unit was slight, black scuff marks on the white cord. This is not a problem for me at all. The 3 enclosed attachments with this Artisan are: the Coated Paddle/ Beater, the Coated Dough Hook, and the metal Wire Whip. Note that web searches discussed the advantages of having the coated paddle and dough hook because the metal versions all shed bits of their metal into food batter, and the coating also allows for the items to be used in a dishwasher. Luckily, there have been no problems with the wire whip. At this point, I washed all 3 attachments plus the metal bowl in warm, soapy water, and dried them. Note that the Overstock Artisan refurb sale photo shows the unit with a pouring shield placed on the bowl, but the unit wasn’t sold with this shield. This wasn’t a problem for many of us because the ad carefully noted in bold print that the shield wasn’t included. However, to correct this, the photo should be reshot without the shield to better show exactly what the buyer is purchasing. III. The Metal Bowl: The stainless steel metal bowl, manufactured in India (labelled as such at the bottom of the bowl), looked shiny and well-made, with no dings, bangs, or scrapes. When I rubbed a white Kleenex around the inside of the bowl, however, the tissue turned a gun-metal gray color. I ran a search and found information to deal with this on some fairly well-hidden pages on the KitchenAid site: (http://producthelp.kitchenaid.com/Troubleshooting?startid=4618 & http://www.kitchenaid.com/customer-service/ ). The bowls were outsourced to be manufactured in India, then imported to the US, and KitchenAid polished the bowls here. There have been online discussions about the bowls oxidizing and shedding metallic bits into the batter/ food. ‘Stainless steel’ doesn’t leech its metal out like this, so there is an outsource problem with the materials that India uses to make these bowls. Because of this problem, KitchenAid should manufacture its own bowls in the US to match US 6-Sigma Quality Control standards and to provide jobs to Americans. In the end, it would be cheaper, safer for customer health when eating foods made with the bowls made in the USA, and better to hire people here to manufacture them because we have quality standards checklists, and customers would be happier with all of their purchase parts - safe and ready to use - without any quality issues. This would also end the constant online KitchenAid stand mixer discussions about ‘stainless steel’ bowl problems, outsourced/ made in India. I ended up cleaning my bowl 3 times (in 3 different ways) after reading information for doing so listed on the KitchenAid ‘Trouble-Shooting’ link, above: 1. lemon juice and salt, 2. a baking soda (sodium bicarbonate) paste, and 3. a product called Barkeeper’s Friend (which I don’t have and didn’t use). I still had metal bits coming off of the bowl after doing 1. and 2., so I needed to find another way to solve this problem. At this point, I invented a 4th (my 3rd) cleaning method: Wash the bowl in warm, soapy water and rinse. Then, add some sodium bicarbonate and apple cider vinegar (weaker than distilled) together in the wet bowl. The mixture bubbles, so do this in a well-ventilated room. After 10-15 seconds, swish the solution around the sides of the bowl for a few seconds, and wash. In sum, I love my Artisan refurb from Overstock!

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    • Like New
      Verified Purchase

      We wanted this mixer for awhile, but it's quite pricey. The refurbished alternative was within our means and no one would ever know this wasn't brand new. It works exactly as expected and we love it.

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    • Satisfied Customer
      Verified Purchase

      Very happy with my purchase. Given the option, I often try to purchase factory refurbished products because they're such a good deal. I've already used my mixer several times, and it's perfect! Would definitely recommend. This was the best deal for an Artisan kitchenaid stand mixer that I could find anywhere, and I searched Used and New alike. When you factor in the shipping costs of one of these things, Overstock definitely had a great deal there. On most other sites, the shipping would usually add about $30 to the cost!

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    • Verified Purchase
      Option: White

      This user earned $2.00 in rewards for writing this review.Learn More

      Love this mixer I got it for my sisters birthday and she loves it. She purchased some attachments that allow her to make pasta and she’s enjoying her gift.. I’ll be getting one for my house. Plus the price was great. Thank you Overstock

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    • Verified Purchase
      Option: Empire Red

      This user earned $1.00 in rewards for writing this review.Learn More

      Came in with everything needed. The three attachments were new or in really good condition. Came with the dough hook, whisk, and mixer. Works well. Wouldn't know that it's refurbished.

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    • Verified Purchase
      Option: White

      This was an amazing purchase that completely changed the way we bake in our house and it was at an affordable price.

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    • Verified Purchase
      Option: Aqua Sky

      Wonderful mixer, and so much more convenient than a hand mixer. It is smooth and fairly quiet. I bought this in aqua and love the color.

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    • Verified Purchase
      Option: Empire Red

      This user earned $2.00 in rewards for writing this review.Learn More

      I have had a Kitchen Aid mixer before that somehow parted company with us when we moved. I think it's the best mixer there is, so I replaced it with another KitchenAid. Love it!

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    • Verified Purchase
      Option: White

      Works like a champ. Now I can do some real baking.

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      This user was entered into a sweepstakes after submitting their honest review.

    • Verified Purchase
      Option: Aqua Sky

      This user earned $2.00 in rewards for writing this review.Learn More

      The finish is as if was new and functions perfectly. Comes in a faux "kitchen aid refurbished box". We have purchased other Refurbished items and not have any issues...Good savings on a hard to find color.

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    • Verified Purchase
      Option: White

      Works perfectly! Shipped super fast!!

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      This user was entered into a sweepstakes after submitting their honest review.

    • Love it
      Verified Purchase
      Option: Empire Red

      It looks brand new and shiny. I have used it 4 times already and it works wonderfully. Nice and heavy with lots of power. Update- I've had this for 18 months and use it a lot. I didn't know what I was missing. It does an excellent job and I don't see how I got along this long without it.

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    • Verified Purchase

      This is a great mixer! Used often for pizza dough.

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    Questions & Answers

    • Q:

      "Do the refurbished models come with metal or plastic gears, is there a way of checking this? Also what kind of a plug do they come with?"

      • A:

        from the weight of just the head of the mixer (not the base) my thoughts are (without taking it apart) it has metal gears,. it is solid and heavy. The Artisan model we ordered has a U.S. 110volt ac type outlet three prong plug. hope this helps.

    • Q:

      "Why is the pouring shield not included? Are any other items excluded at this price?"

      • A:

        Pouring shields do not come with refurbished mixers. All other attachments are included

    • Q:

      "What accessories are includedd? Thank you"

      • A:

        Includes mixer, 5-quart bowl with handle, flat beater, dough hook, wire whip. I hope it helps.

    • Q:

      "Does this come in the original box??"

      • A:

        It comes in a brown box.

      • A:

        The box said 'refurbished' on it, so no, not the original. It's in beautiful, like new, condition though. Works beautifully!

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    • Q:

      "Why did you choose this product?"

      • A:

        It was a good price and is a Christmas present for my daughter

      • A:

        been shopping for this for a while- best price

      • A:

        Love the kitchenaid product at this great price.

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    Usually leaves our warehouse in 1-2 business days. *

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    Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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    ** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.