Ok I’m so torn because this is a beautiful piece but It had some ugly issues with it. So here’s he facts Pros: it is very beautiful Modern sleek hardware Installation not bad installed it by myself in about 2.5 hours Perfect size for my small kitchen Stainless steel top is stunning It has wheels! Good amount of storage Cons: Broken pieces: the main trim piece that goes at the bottom and hides the wheels is suppose to be one piece. Mine was not the staples had come out and were detached from the other pieces so I have to get a new piece Paint finish is good in most areas but some areas has dried paint drips, other areas paint was chipped off I had about 6 pieces that were damaged with paint missing and or indentations in the wood or corners chipped off or smashed in. This is such a beautiful item I’m hoping I just got a defective one I’m waiting on my replacement. I will update my review when I receive my replacement
I have put together MANY such furniture items (one even had a piano hinge) so I have a method developed over time so it was fairly easy to put together even with the pull out door. These items are pre-cut with pre-drilled holes so it's really the luck of the draw that they match up and the drawers and doors are probably cut with the same width measurements which is fine except the drawer opening is cut for the width of the actual drawer and not the face, but the cabinet part doesn't have a post so it looks like the door are too far apart. Having said all of this it went together very nicely and the doors and drawers are even. HOWEVER, the REAL heroes here are the customer care people with whom I dealt to remedy the top which came with a dent. It is stainless steel and the nature of the material would expose it to a dent with the slightest touch. They were so helpful and offered to either give me a discount or send me a new cart. I asked if they could just send the top and they said they would check that out and I would hear from the parts department. While waiting for an answer it occurred to me that the nature of the material, stainless steel, has a good chance of meeting the same fate. I called back and they said whatever I wanted they would do so they took a goodly amount off. This may seem silly to some, but customer care at other venues are handled by people whom I have to ask to repeat what they said and they view that as harassment and you end up in an argument. I big moment came when I was watching TV at 9 pm that evening and Jennifer called to see if I had straightened everything out to my satisfaction. I told her a lovely lady named Christine helped me. She thanked me for being a great customer. I responded that I'm into resolution not recrimination. I'm very happy with the cart, but much happier to know that Overstock will go to all lengths to satisfy a customer. Thanks Jennifer and Christine!!!
We needed counter space and looked at a variety of kitchen carts and islands. At a great price & stainless steel to match our other applicants, this is a great addition to our kitchen.
The cart was delivered in a timely manner. It took a couple hours to assemble. The instructions were ok but could have been better. The cart is an overall good buy and should last for a good while. The stainless steel doesn't extend to cover the whole top surface of the cart, which may cause problems down the road.
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