I love, love ,love Catskill Craftsman products. Beautiful real wood, sensible instructions, excellent customer support and a fantastic finished product. I was worried this cart might be too small but it is perfect. I have a place for my microwave, toaster and storage.Did I mention it was beautiful? And the price was a steal AAA+++
When this arrived, there was one side piece with a crack. One easy phone call & Catskill Craftsman had a replacement piece to us in 2 days. Easy, but time consuming to put together. Well worth it. It's a sturdy, handsome piece. ots of storage and work space.
This is exactly what you would expect from Catskill. We own a very nice Butcher block from them. Their products are excellent quality. Overstock.com also surprised us with very fast delivery. I expected next week and received it yesterday. But CUSTOMER SERVICE is not what I have been reading on here. I am told their customer service is very good. IT IS NOT!. I chatted on line with a customer service rep because the product came without instructions. Here is what he told me. Reagan: In this case, I'll forward a message to our Parts Department to help you with the assembly instructions. Reagan: Our Parts Department has an access to check into the availability of the parts and ship in 2-5 business days. Then he asked "Have I addressed your concern today? I said: Not really. But thank you anyway. I got off and immediately did a google and found the Catskill website that not only had the PDF instructions but video's on how to do everything. Why did he not tell me that?
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