When finished this is a very attractive cart for the kitchen; however, you need to consider several things in its construction. 1. I mistakenly assumed that Overstock offered only pre-assembled items that were first-rate, but maybe "last year's model." Only after I researched Overstock that I learned that items could be "seconds," returned items, or items consigned for production to "third world countries." This was my error in not researching Overstock first. 2. Do NOT assume that you know how to put this item together even if you have experience in furniture assembly. My husband and I are both experienced in this area and have a complete workshop to assist in these projects. 3. Follow the written directions EXACTLY, not the diagrams. The latter are misleading in many places. They may show how to do a step, but neglect to show that this step is repeated in other places. 4. TAKE YOUR TIME! This is a different type of construction that most people are not familiar with. In addition, some of the "rods" are loose in the pilot holes and will fall out. However, a little construction glue will make them more secure. 5. Some parts were missing, but the Customer Service personnel were prompt with replacing them without questions. KUDOS here !! 6. The bastion system of construction is great IF FOLLOWED TO THE LETTER. 7. Finally, completed after a week, which including waiting for replacement parts, and the product looks good. 8. A couple of complications, however, appeared during our admiration of our frustrating work. The drawer would not open but about 3 inches ~~ not good for daily use. We actually figured out what was wrong and corrected it; but after opening it several times, the front of the drawer fell off. Haven't figured this one out yet. Instead, we moved it to a spot where it really looks nice, but is completely unusable! Remember, if something sounds too good, it probably isn't! 9. Not all of the pieces were cut to the proper size and left small gaps that shouldn't be there. Luckily, we had a lot of experience in construction and were able to use matching molding to cover these gaps on both sides. A little ingenuity may be needed, but still DON'T ASSUME ANYTHING. 10 The 3-star rating is because of the difficulty in assembly and unfitting parts, not the finished look. 11. Take heed of the other reviews, take your time, don't assume anything, and you should be successful. Good Luck!
This kitchen cart was not bad for the price I paid. The reason I gave it 3 stars is because it came in an unprotected box and and the box had 2 crushed corners. I was lucky that it didn't had any damage but the people who send this must pack this heavy box in a better way, in special to protect the 4 corners of the box. The instructions were easy fo follow, and it took me about 3hrs to get it totally assembled. The instructions says two people are recommended to get it assembled, well I did myself without any help and I am a normal person, so if you read and follow up the instructions and know how to use a screwdriver, you can do it yourself. Have plenty of space to put all parts aside and... It's a heavy box, so keep that in mind!!!
This cart was just what I was looking for in my kitchen to add extra work space. It arrived within a few days, and upon opening the box i found it to be damaged beyond repair. The packaging was very flimsy, definitely not enough to protect a solid table. I called customer service and they were very accommodating and asked if I would like my money back or to order a new one. I elected to order a new one. A few days later it arrived, again packaged in flimsy wrapping. This time only one crossbar was split so I called customer service to order another part. They were very accommodating again, and I asked if they could overnight the order and have it wrapped more securely. Well, it did arrive the next business day, and to my surprise was intact! The directions were only in picture form, it did take a little time and effort to assemble, but when it was done, it was just what I was looking for. It is sturdy and looks great in my small kitchen. I would have given it 5 stars, but because of all the time and trouble I went through to receive an unbroken one, I only gave it 4 stars. Customer service was great, though. I am not sure that I would purchase another product from this manufacturer due to the problems I encountered.
If you need further help or information please visit our Online Help Center
Shop Overstock™ and find the best online deals on everything for your home and your family. We work every day to bring you discounts on new products across our entire store. Whether you're looking for memorable gifts or everyday essentials, you can buy them here for less. Not just anyone’s mobile outlet, your mobile outlet.O.co ® Eziba®