This is a carefully made item, no parts were missing, and the instructions were easy to follow. I have a 12” mattress on it which is fine. There is no gap like some other reviewers have had. I put this together myself which was tricky but doable. It was really hard to try to hold two very long, heavy pieces with the holes lined up just so, and then try to maintain that while screwing in a bolt. It would have been much easier to do with an extra set of hands. There are 72 wood screws to bore in. There were little markings to show where to set the screws, but they were not pre-drilled. Also, the markings for the caster screws seemed to be out of alignment. I remarked for the caster holes and then pre-drilled holes for all of the wood screws using a 5/64 bit. I'm so glad that I did. It cut back on elbow grease considerably. This does sit high up off the ground. I am using it in my (very small) living room and I thought at first that it sat up too high, but I'm liking its height more and more. It looks substantial. It does off gas like any new furniture these days but it isn’t horribly strong and I’m sure that it will also subside over time. My main misgiving is the quality of the materials. It ins't rickety; it feels quite solid due to the design, but it's otherwise what you'd expect from low-priced, self-assembly furniture. I imagine it will hold up some years for my mild purposes, but I could see kids breaking this fairly easily. It doesn't have the strength of fine hard wood piece of furniture.
All by itself, the bed is excellent. The delivery was...HORRIBLE. The first bed was lost and and then when the second bed came 2 months later, the box was marked as "nonstackable twin bunk bed" ??? Read that slowly. I know. I ordered a full over full STACKABLE bunk bed! Ok well there was little bit of a language translation barrier per the writing on the box. The bed ended up being what I ordered. The first line of customer service was...HORRIBLE but because Overstock lost a $1000 sofa at the same time my bed was lost, the claim was escalated. Bed found, food sturdy bed, boys happy, each kid weighs over 200 lbs. Happy mom...now.
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