A Bed Bath & Beyond Customer on Bed Bath and Beyond USVerified PurchaseJune 15, 2022
Macaw Sunbrella Outdoor 21" Chaise Lounge Cushion
Product Option: Cilantro
I love these beautiful cushions. Having said that, I ordered 4 but one had the ties improperly attached making it impossible to use. I sent it back, waited 2 weeks and received the replacement. Unfortunately it too had the same issue. I called Customer Service and she suggested to send back the defected one for a refund and reorder a new one. For some reason that did the trick. I only had to wait 4 days and now have a complete set and I'm ready for company this weekend. I appreciate the Customer Service for being gracious as we worked out a resolution.
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