This is my second shampooer of the same type. Love MY Hoover, the rotary brushes do a great job. I have had no problems with cleaning or suction as others seem to have. If you keep it clean it will perform for years. The machine may be heavy for some but that is a plus for getting deep cleaning. I highly recommend this especially for those with pets. I had one minor issue with the solution tank. The customer service was great, right on it and took care of the issue with no hassle.
Although this makes doing stairs quite easy, it just doesn't have the power in the head I was expecting. And the switch does not stay on without holding it on which for me is inconvenient. I may just need to get use to it, I've only had it a few weeks.
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