The vacuum was refurbished, but it looked new. It came with all the parts. The suction is not as good as Kirby is known to be, It vacuums like a regular vacuum, not a kirby, therefore I'm not sure it was worth $*** . Actually I wouldn't pay $*** for it, knowing what I know now. Looks like a Kirby, suction like a Eureka or some other average vacuum brand.
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