The first headboard shipped to me had a big gouge in the front center of it, like something heavy had dropped on it. The outside box did not look broken so I don't know if it happened in transit or before. I do know the packaging around the headboard was not reinforced at the top. We called and got a replacement within a week. The second one had a small ding on the front but less noticeable because it was on one side and could be fixed with spackle and paint so I kept that one. It is disappointing that the headboard isn't more protected in transit. All in all, I like the headboard. The style is simple and clean. There is a melamine odor when you first pull the headboard out of the box and it lasts about 1-2 weeks.
I received the headboard damaged. It appeared to have been damaged in transit. Overstock customer service sent a replacement right away, at no cost to me, and zero headache. Overstock, don't ever change your customer service! The headboard is absolutely beautiful once assembled. You will need hardware (bolts) to attach it to your frame.
love this headboard. hight quality hemp linen fabric, solid construction, easy to assemble, will transition well as my daughter gets older. just bought another one (safavieh 'shayne') in the same fabric for my oldest daughter.
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