Read All Reviews for Hand-Tufted 'Mandara' Geometric Brown Wool Rug (9' x 13')

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  • Nice Rug... Wrong Colors
    Verified Purchase

    9 times out of 10 I read the reviews before purchasing this item, and we were so excited when we finally saw this rug that I didn't take the time to look. Wish I had...I have the exact same reaction as the person above. Rug is very nice quality, but the color description is off. The brown is more like a reddish brown than a chocolate brown and the blue is more green or teal than anything. I contacted Overstock and they were helpful with the return...

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    jrgabe14 May 16, 2012
  • Nice rug, wrong color
    Verified Purchase

    The rug seemed fine but was not the color indicated in the description. I chatted online with CS and arranged to ship it back and was emailed a prepaid shipping label due to the fact that the product was not how it was described. The agent I was chatting with online was very helpful and the whole process was very hassle-free. I ended up paying about $8.00 for the shipper to pick it up so I wouldn't have to lug the 70+ pound rug to the shipper's pickup location. I felt that the customer service was good. Once Overstock received the rug I went online and ordered a different one. I haven't received it yet but I'm hoping it works out color wise.

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    jantiz July 22, 2011
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