Grande Hotel Collection Trizone Memory Foam 11-inch Queen-size Posture Support Mattress

by Grande Hotel Collection
Today:$46999
MSRP: $1,339.86
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ITEM# 13731710
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Details

ITEM#: 13731710

Keep your spine aligned while you sleep with this Grande Hotel Collection Posture Support memory foam mattress. Three separate layers give full-body medium support while supplying extra focused support to specific areas of your body, and the mattress reduces motion transfer for sounder sleep. This mattress works with platform beds and slat systems, so you don't have to get a separate foundation or box spring. Machine wash the removable mattress cover when necessary for easy maintenance.

Features:
  • 3" layer of premium 3lb-density memory foam disperses body weight evenly, improves circulation and reduces pressure points for comfort
  • 3" zoned comfort layer gives just enough support for the head, torso and legs
  • 5" base layer provides balanced support
  • Polyurethane foam originally designed for NASA cradles the body for comfort while sleeping
  • Medium support
  • Temperature-sensitive mattress keeps you cool by adjusting to your body temperature and pulling away excess warmth
  • Eliminates motion transfer so your partner's movements don't wake you
  • Rejuvenates tired muscles and reduces back pain for improved well-being
  • Meets flammability standards for safe sleeping
  • Removable mattress cover is washable in cold water on the gentle cycle; air dry
  • Meets federally mandated regulations set by the Consumer Products Safety Commission, Part 16, CFR 1632 and 1633
  • Measures 11"H x 59"W x 79.5"L
  • Remove the mattress from its packaging within 72 hours and allow 48 hours to fully expand
  • Plastic packaging may trap odors, which dissipate in a few hours
  • Some variations in dimensions are possible due to the manufacturing process


Memory Foam Tips:
  • Remove from packaging within 72 hours of receipt to maximize memory foam expansion.
  • This product arrives very tightly packed. Unwrap and allow 48 hours for this product to return to its original shape.
  • Being sealed in plastic packaging sometimes traps odors. After unwrapping, allow product to air for a few hours.
  • Due to machine-cutting manufacturing processes, there may be slight variances in the dimensions of this product.


Due to the nature of Memory Foam the firmness level of every item is unique. Please be advised that even similar products may produce different firmness results.

Once opened this product is non-returnable.

Specs

Features
Mattress Type Mattress Only, Memory Foam
Thickness 11 Inch
Memory Foam Type Foam, Memory Foam
Mattress Top Specialty
Mattress Support Medium
Product Features Bed in a Box
Recommended Foundation Type Adjustable Foundation, Bed Slats, Box Spring, Platform
Set Includes 1 Piece
Dimensions See Details
Warranty 8 Year limited manufacturer warranty
Model Number 35602-00599-OS
Country of Origin China
  • Great Support
    Verified Purchase

    Before selecting this bed my Wife and I had traveled to several furniture stores looking at beds. We were sold on getting a foam bed, but the price was a little more then we wanted to spend. We did our homework on the Memory Foam mattresses. We compared Sealy Posterpedic, Temper-Pedic and of course the Sleep Number's Memory Foam. We started by reading the reviews, then talked to the experts of each brand. The Sleep Number expert was the most forth coming and honest with us when it came to who's, who and which bed is best. In reality they're all the same, but Sleep Number did have an edge because their bed was adjustable by air, but I digress... The fact is that you have to take care of these beds by protecting them from your body. You sweat, you make love, you eat and drink on the bed and not to mention the little ones who may have a diaper issue or, if your kids are anything like mine, are accident prone. If you protect the bed with water resistant covers you will enjoy this bed for years to come. If you don't it will break down and in 6 months or less you will be writing a review that the bed was horrible. The fact is that the bed is made of Foam. It needs to be protected in order to last. The reality is that the best will last you about 10 years. If you read the fine print on all of the expensive brands that's about all they will cover in their warranty. So protect the bed and you will love it for years to come. Zip on waterproof protectors are recommended, not slip on. Now I've had this model for about 2 months. It does have an odor, as all of them do. It does need to be conditioned, walking on the bed with socks on conditions the bed quickly. It takes about a week or two for your body to adjust, but you should have a great sleep in much less time. I recommend the medium not the soft or FIRRRRRM. Stay away from the Firm, it's like sleeping on a 2x4 no matter what manufacturer. The bed does lose a bit of its stiffness after a week so get alarmed if it feels a bit too firm in the beginning. The bed does sleep very warm, hence protect the bed from your bodily fluids at all costs. Above all, do your homework! Learn about foam beds and how to protect them. Talk to the guys who make them. A lot of the reviews I've read that give these beds bad reviews are due to the owners not protecting the bed or they simply made the wrong choice in firmness. DO YOUR HOMEWORK! Go try out a bed or Ten at your local furniture store. Lay in them and see which one feels the best. Then purchase what you feel best in. I hope this helps! Jonathan

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  • Excellent Mattress for the price!
    Verified Purchase

    Like many people who are shopping for a mattress online, I was very skeptical when shopping around. Reviews seem to be from one extreme to the other for the same mattresses. It's hard to buy a mattress online because everyone's comfort level is different, everyone has different opinions and of course we aren't all the same size. I took the chance because of the significant savings however and went for this mattress. My fiance and I had many many nights of uncomfortable sleep on our old mattress and were in dire need of a replacement. Local places charged upwards of $1k for what seemed to be a decent (at best) memory foam mattress. I'll break my review up into different parts: 1) Delivery. This mattress comes very tightly vacuumed back and rolled up in a black bag. It's large and heavy. If you live in an apartment or somewhere where taking it up stairs would be required - make sure you have at least 2 people on delivery day. It comes rolled up approximately the width of the bed (60") and weights about 75lbs. Delivery was unbelievably quick for something this large, got it within 5 days (Would have got it in 3 if it wasn't shipped right before the weekend) 2) Unwrapping - You'll have to cut thru at least a couple layers to get to the actual mattress which is vacuum sealed in a clear bag. Be careful when cutting it open so that you don't accidentally catch the mattress itself. Have the bed ready to go before you open it up so that you can just open it, uncurl it and leave it be. 3) The Smell - It's a common complaint and yes, this mattress does have the same "issue" as well. For us, the smell wasn't strong enough where you could smell it throughout the room, but i made the HUGE mistake of laying down on it in excitement and got an unfortunate nose full of the smell. Needless to say, I had a really bad headache after that. Follow the instructions!!! Let it be for 48 hours to air out. After the first 24 hours we found it still smelled pretty strong up close so we decided to walk on it bare foot. I think that helped some of the trapped air inside the mattress escape and helped to air out the smell quicker because we noticed the mattress didn't smell so strongly afterwards (but the room sure did!) 4) First impressions. After 48 hours there was still a light smell, but we were tired of sleeping on the sofa and decided to sleep on the mattress. We both found it very comfortable. It's not ultra plush by any means, but it's not firm either. It cradles you slightly and even though i'm a larger guy it supports me very well (6' tall, 200+ lbs). My fiance is about 5'6"/110lbs and she finds it very comfortable as well. There's no more waking up in the middle of the night for me - I find i can sleep straight thru 8 hrs which was very rare for me previously. Being a memory foam mattress, it does sleep on the warmer side. I view this as a plus if you live in a location with a colder climate. After about a week or so, I noticed it's even more comfortable then at first (i'm guessing its broken in properly now). Some other things i'd like to comment on: The mattress I got says made in China. (Some people had asked whether it was made in the USA or not) Although the overall design of the mattress is the same as in the picture, I cant find anywhere on the mattress that it actually says "Grande Hotel Collection". This makes me a little skeptical because I also got nothing in relation to the warranty. There's no paperwork for it. Some people also asked if this mattress can be used with a platform bed. I am using it with a platform bed without any issues, and for what its worth, the actual label on the mattress recommends that you use it with a platform as well. If you are using it with a platform bed though - a word of advice if you have the slats: go to your local hardware store and get sanded plywood to put underneath. This will help prevent the mattress from sinking into the open space between slats over time. A nice flat surface is what you'll want ideally for memory foam. As far as the size of the mattress - it was almost full size within 24 hours, after 48 hours it was pretty much the advertised 11" I would have given this mattress 5 stars for comfort alone, but the fact that the actual brand/style name isn't on the mattress anywhere and there's no warranty paperwork included knocks a star off for me. I still think this bed is a great deal for the price, time will tell if it lasts and I really hope it does. I will update this review after i've logged some months of sleep time on it!

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  • good quality for the price
    Verified Purchase

    My overall perspective on sleeping on this memory foam mattress for about 3 months is pretty much fair, so far. It's not the best, but it's not the worst either. First, a little info about myself may help potential buyers have a better idea of my review on this mattress. I'm 5' and weigh 130 lbs. I have been sleeping on a coil mattress for about 4 years and have started experiencing back pain, which is why I decided to buy a new mattress. This memory foam mattress is medium firm. It is not too soft where one will sink into like a soft pillowtop mattress. It is not too hard, as it will contour to your body structure, so there is plenty of support. I usually sleep with at least two medium weight blankets through out the year, but had to downsize to one light weight blanket since the mattress seems to emit more heat than what I'm used to. This helped lower the temp. However, this is summer so heat is expected. The mattress has this weird plasticky chemical smell for the first two weeks, but eventually goes away (or maybe I just got used to it). The smell is not that bad if you keep your windows open and if the room is well vetilated. I can't complain too much since this mattress is way better than my last one. However, I do think this mattress feels like a very high quality "regular" foam mattress, then a "memory" foam mattress itself. This is one downfall of not having the chance to see, test, and feel the mattress before buying. No return, once opened. All in all, I would reccomend this mattress, if you are buying a memory foam mattress for the first time like me.

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  • 11-inch Memory Foam-Great buy
    Verified Purchase

    Bought this memory foam mattress for a brand new bed. Previously I had slept on a Serta Pillowtop. Comparison: This Grande Hotel foam mattress is A LOT firmer than a pillowtop. When I tried other memory foam mattresses in-store that were 'firm', they often sagged under my body. If you are looking for something firm for your back, this would be a great choice. My only complaint seems to be it creates an odd pressure point on my right knee (I sleep on my right side). Otherwise, over the past 2 weeks sleeping on the mattress, I cannot say I have had a bad night's rest on it. The mattress came rolled up in plastic and then placed in a duffel-type bag. Easy enough to pulled down, cut the plastic, and let it unroll. Stood it up against the wall and let it air out for about 72 hours as it does have a very strong odor. After that, it was not as noticeable an odor. I paired this with a mattress protector that completely zips around it. Would definitely recommend getting a protector for the mattress.

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  • Great Mattress
    Verified Purchase

    Love the comfort of this mattress, soft and cozy with support but not too much support. From shipping it does have an odor that last a few hours but other than that it is a good product. Fast shipping as well.

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  • Great Choice!
    Verified Purchase

    Decided to redecorate and refurnish one of our guest bedrooms. We needed a new bed and mattress, so came to Overstock.com for options. Never having a memory foam mattress before, but highly recommended by a relative, we decided to try this option. After looking at a variety of selections and reading the many reviews and ratings, we decided on this particular mattress. The mattress was received covered with a quality shipping bag and covered with a fabric wrap and plastic. No damage or marks whatsoever. After unpacking, the mattress (vacuum-flattened) opened up to described size and shape perfectly! It comes with a very nice quality zippered mattress cover. We placed the mattress on the bed frame and let it air out as suggested. The product description stated that the mattress is medium-firmness and is perfect for what we were looking for. It's very comfortable, offers great support and rebounds to normal once you get up. Great support and comfort all-around! We highly recommend you give this mattress consideration for purchase when you're shopping for a superior memory foam mattress.

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  • best mattress I had
    Verified Purchase

    This mattress is better than tempur-pedic that I had few years ago. Height is perfect ( 11") you do not need any spring box if you have platform bed. I use it with Sarajevo platform bed( taupe) which I got in here as well. As every foam mattress it has specific smell for the first few days that's why I recommend to take mattress cover off for several hour after you mattress get back to shape ( it comes in a roll and you have to wait 48h before using it so it has time to go back to shape) Highly recommended, great price and quality. I love foam mattresses cause of my back pain, but if you have never tried memory foam mattress before go to any mattress store and try one. do not hesitate get it !!!! its worth your money

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  • Verified Purchase

    This user earned $1.00 in rewards for writing this review.Learn More

    This is the most comfortable mattress I’ve ever slept on! Not too soft and not too firm; perfect balance. Did not have a strong smell out of the packaging like most memory foam mattresses. Highly recommended.

    Read More

    This user was entered into a sweepstakes after submitting their honest review.

  • Really Firm Mattress
    Verified Purchase

    This is not our first Memory Foam mattress. Our last one was 8 inches thick, and lasted 10 years. As it was starting to get a dip in the middle, it was time to replace it. We chose this mattress due to its increased thickness and the 3 inches of memory foam and construction. It is too hard to use. If there is indeed memory foam in it, it is not the primary feature. This is so firm that neither of us can use it without getting a back ache (if we lay on our backs) or go numb in the hips/shoulder area from side sleeping. We don't want to deal with the hassle of returning a mattress, so we are curently using it as a box spring for our old memory foam mattress. It has firmed up the old one to the point that the dip in the middle is hardly noticeable, and we can actually sleep on it without waking up in agony. I would only recommend this to someone who wants a Really Firm Mattress, and knows nothing about the way memory foam should work.

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  • VERY COMFORTABLE
    Verified Purchase

    I was very skeptical of how this product would work out, since it is significantly less expensive than the memory foam mattresses you see in stores. The product ships rolled up, vacuum sealed to hold it as small as possible, then wrapped in an outer bag for shipping. It is not too heavy, and I was able to carry it up a flight of stairs alone, although it was probably a two person job. Got the bag off, carefully cut the inner plastic bag longways with scissors, and the bed just rolled out. It started filling out immediately and I would say within an hour it had reached its full dimensions. We let it set overnight anyway then placed it on the bed. Works great. I would recommend it.

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  • Great Support
    Verified Purchase

    Before selecting this bed my Wife and I had traveled to several furniture stores looking at beds. We were sold on getting a foam bed, but the price was a little more then we wanted to spend. We did our homework on the Memory Foam mattresses. We compared Sealy Posterpedic, Temper-Pedic and of course the Sleep Number's Memory Foam. We started by reading the reviews, then talked to the experts of each brand. The Sleep Number expert was the most forth coming and honest with us when it came to who's, who and which bed is best. In reality they're all the same, but Sleep Number did have an edge because their bed was adjustable by air, but I digress... The fact is that you have to take care of these beds by protecting them from your body. You sweat, you make love, you eat and drink on the bed and not to mention the little ones who may have a diaper issue or, if your kids are anything like mine, are accident prone. If you protect the bed with water resistant covers you will enjoy this bed for years to come. If you don't it will break down and in 6 months or less you will be writing a review that the bed was horrible. The fact is that the bed is made of Foam. It needs to be protected in order to last. The reality is that the best will last you about 10 years. If you read the fine print on all of the expensive brands that's about all they will cover in their warranty. So protect the bed and you will love it for years to come. Zip on waterproof protectors are recommended, not slip on. Now I've had this model for about 2 months. It does have an odor, as all of them do. It does need to be conditioned, walking on the bed with socks on conditions the bed quickly. It takes about a week or two for your body to adjust, but you should have a great sleep in much less time. I recommend the medium not the soft or FIRRRRRM. Stay away from the Firm, it's like sleeping on a 2x4 no matter what manufacturer. The bed does lose a bit of its stiffness after a week so get alarmed if it feels a bit too firm in the beginning. The bed does sleep very warm, hence protect the bed from your bodily fluids at all costs. Above all, do your homework! Learn about foam beds and how to protect them. Talk to the guys who make them. A lot of the reviews I've read that give these beds bad reviews are due to the owners not protecting the bed or they simply made the wrong choice in firmness. DO YOUR HOMEWORK! Go try out a bed or Ten at your local furniture store. Lay in them and see which one feels the best. Then purchase what you feel best in. I hope this helps! Jonathan

    Read More
  • Firm Believer
    Verified Purchase

    I bought my last memory foam bed on the site and it was cushy awesome and 2 years later, wanted a queen size. This bed rolls in and I couldn't believe how heavy it was. The bed rolled out. This is a MUST if you buy this bed. 1. Make sure the awesome mattress pad is zipped up 2. Unroll bed 3. Open windows and wait about an hour 4. Once bed has taken shape, unzip cover again and air that sucker out!! Sheets fit fine and don't slip. This bed at first felt too firm for me but I sleep really heavy on it, I don't feel like I was sucked in so I just got used to it! Now, I prefer this level of firmness but I might eventually buy a pad for that cozy feeling next winter. Please take heed to the airing of mattress, the chemical smell is strong and will stink up your bedding!!!

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  • 5 stars on product and price
    Verified Purchase

    I had sleep on Grand Hotel materesses before, so I knew it was a quality name brand. I had also slept on a Tempurpedic bed about 6 years ago. I was hooked on the memory foam bed. However, I only slept on that bed while living with some friends. I offered to buy it off of them and they refused to give it up. Since that time I have been looking for a bed I could afford. Stores around here offered to sell foam beds for under $$$ dollars but then in the small print you had to buy the foundation for it as well. I knew I had to find a beed and someone suggested Overstock.com for a bed. For what I would have paid locally for a knock off I never heard of and having to buy two peices...I saved a lot of money and was able to afford a whole new bedroom. The matteress is wonderful for my back as I hav arthitis throughout my spine and bursitis in my shoulders. I can now actually sleep on my back and breathe. Something I havent done since I was a child. I strongly recocmend this bed and O.com's services.

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  • Amazing
    Verified Purchase

    I was concerne buying a bed and mattress online without seeing them in person... But this bed is amazing!!!!!!!!!

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  • A great deal!
    Verified Purchase

    I bought this mattress for my 13-year-old son who was having problems with insomnia and was outgrowing his traditional twin bed. The product arrived as promised (within 3 days!), rolled up like a carpet. It expanded to its full size within a few hours. Yes, it had a strong "chemical" smell for several days, which dissipated after about a week and a half. My son is sleeping like a baby on this mattress - yeah! I wish I had known this was an option 2 years ago when I bought my pillowtop. It's deep enough to use regular sheets (my friend's memory foam mattress is not nearly as deep and her sheets are always too big). I am very pleased with this purchase.

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  • Well worth the cost and effort
    Verified Purchase

    I usually don't have the time to write reviews, but then I depend on them prior to buying...so I am giving back by writing this review. The mattress is worth every penny I paid, I really was hesitant to purchase a mattress online, especially my first memory foam mattress. After careful review of the comments of other customers, I took the chance and purchased. It came within 2-3 days and I unrolled it and let it "breath". Let me tell you I was in pain prior to getting this mattress, I was temporarily sleeping on my sofa and once I slept one day on this mattress, I was fine! The only complaint I have is that I cannot get out of bed in the morning... I am so comfortable sleeping on this mattress. My mom is visiting and she is having the same complaint, she loves it as well. I like medium firmness and this mattress has it, not too soft and not too stiff. Great buy!

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  • Great Value Superior Comfort
    Verified Purchase

    I purchased this mattress a few months ago but did not set it up until June 6, 2012. I will never buy a name brand mattress from the BEST SELLING mattress store again. It just means that they sell alot of mattresses but it doesn't mean that mattresses are the best. Memory foam is the way to go. This is the 11 inch Grande Hotel Memory foam mattress and it only comes in Medium. It is absolutley fine and so comfortable but for the future I will purchase the NEXT SIZE UP from 11 inches.. I love this mattress! There is no manufacturer label on it and there is no warranty card or registration card. I find this odd. Bottom line is that I will never go back to any other mattress again. This mattress is perfect. I sold my Sealy Mattress which I paid $1500.00 . Never again. THE NEXT THING IS TO SEE HOW LONG THE MEMORY FOAM HOLDS UP OVER TIME. We won't know for a while

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  • good quality for the price
    Verified Purchase

    My overall perspective on sleeping on this memory foam mattress for about 3 months is pretty much fair, so far. It's not the best, but it's not the worst either. First, a little info about myself may help potential buyers have a better idea of my review on this mattress. I'm 5' and weigh 130 lbs. I have been sleeping on a coil mattress for about 4 years and have started experiencing back pain, which is why I decided to buy a new mattress. This memory foam mattress is medium firm. It is not too soft where one will sink into like a soft pillowtop mattress. It is not too hard, as it will contour to your body structure, so there is plenty of support. I usually sleep with at least two medium weight blankets through out the year, but had to downsize to one light weight blanket since the mattress seems to emit more heat than what I'm used to. This helped lower the temp. However, this is summer so heat is expected. The mattress has this weird plasticky chemical smell for the first two weeks, but eventually goes away (or maybe I just got used to it). The smell is not that bad if you keep your windows open and if the room is well vetilated. I can't complain too much since this mattress is way better than my last one. However, I do think this mattress feels like a very high quality "regular" foam mattress, then a "memory" foam mattress itself. This is one downfall of not having the chance to see, test, and feel the mattress before buying. No return, once opened. All in all, I would reccomend this mattress, if you are buying a memory foam mattress for the first time like me.

    Read More
  • Memory Foam Mattress
    Verified Purchase

    We bought this for a guest bedroom, and our guests have been very impressed. They think we invested in a much more expensive mattress. We have the other (nationally-advertised) brand of mattress on our bed, and although it cost several times more, it is very comparable in comfort!

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  • LOVE, LOVE, LOVE THIS BED
    Verified Purchase

    I LOVE this bed. After reading a lot of the reviews I was a little skeptical, but decided to order the mattress and try it out anyways, and I am VERY glad that I did. It took a lot less time than the reccomended 48 hours for the bed to rise completely. It was already up to 10 1/2 inches within 3 hours of unrolling it. There was NOT a noticable odor as some have mentioned. I don't toss and turn like I used to on my old bed. I didn't have to get used to sleeping on it, that may be beacuse I already had a pretty thick foam mattress topper on my old bed ( that did take a little getting used to at first). I have not experienced any problems with getting to hot at night as other people have said, but I do keep my room nice and cold. It was kind of cool how they shipped the mattress and all I had to do was put it on top of my boxspring, rip open the packaging and unroll my new mattress. Also, it came with a cover already on it (the zipper is on the bottom side) plus they sent a waterproof mattress cover to place on it too.

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  • Verified Purchase

    Best mattress ever. Highly recommended.

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  • Verified Purchase

    Very comfortable bed, wish I could find another.

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  • Verified Purchase

    Mattress is very comfortable. Worth buying.

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  • Verified Purchase

    Extremely comfortable mattress. I purchased it for a rental property and alway hear great things about it from the guests. I will purchase this again.

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  • Verified Purchase

    Amazing. In my guest room and everyone raves about it.

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  • Verified Purchase

    I’ve had this bed for 4 years now and it’s still the best sleep I’ve ever had!!! I have a lot of spine issues including Spondylolisthesis , herniated discs and fractures but the firmness yet contouring characteristics of this memory foam mattress allow me to rest comfortably. Love it!!!!

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  • Verified Purchase

    This user earned $1.00 in rewards for writing this review.Learn More

    This is the most comfortable mattress I’ve ever slept on! Not too soft and not too firm; perfect balance. Did not have a strong smell out of the packaging like most memory foam mattresses. Highly recommended.

    Read More

    This user was entered into a sweepstakes after submitting their honest review.

  • Verified Purchase

    This user earned $1.00 in rewards for writing this review.Learn More

    I’ve had this mattress for almost 2 years now and it’s wonderful. Great price, hassle free shipping, and it’s held up perfectly even with 3 moves! Highly recommend!

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    This user was entered into a sweepstakes after submitting their honest review.

  • Verified Purchase

    Very comfortable, soft and not hot when I sleep.

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  • Verified Purchase

    I've had this mattress for years and it is still one of the best I have purchased.

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Questions & Answers

  • Q:

    "I bought this same bed in the 8" for my guest room and love the firmness as it is definitely medium, which I was hoping. Some beds are too firm and like rocks. Might I expect a similar feel to the 11"? Is it the same as the 8" product just three more inches thick? I know it may seem obvious but want to make sure. Thanks. "

    • A:

      The different thicknesses are designed to feel the same, if the same firmness levels are ordered.

    • A:

      Hello - I have purchased 3 of the 11" and they are wonderful! The only thing is that I bought them at separate times so when I ordered the one for my bed I ordered it in the medium firmness as I like a bed that's a little more firm. However, when I purchased the other 2 for my daughters I ordered the same (med firmness) but they don't seem to be as firm as the one I have on my bed but they are still super comfy.

    Read more Read less
  • Q:

    "I have a slatted support system on my bed but its curved to act like a box spring, will this work or do I need to purchase flat slats?"

    • A:

      Hello ErikaT, a curved support system will work with this mattress as long as it's a firm support. Thanks for shopping with us!

  • Q:

    "does this mattress make popping noise when getting into bed? my current gel memory mattress makes this awful sounds when moving in the bed, getting in or out of it. Not sure if it's my mattress or boxspings making this noise. I'm interested in this mattress. linda"

    • A:

      Hello OstkUser18580, we can appreciate the fact you want a firsthand account of the product. You will receive an email notification every time you get a response. Thank you for shopping with us.

  • Q:

    "Does it need a special support?"

    • A:

      Hello jack, this item can be used with a slat support system, bunkie board, or even a box spring. Thank you for shopping with us.

  • Q:

    "What is the weight in pounds of this queen sized mattress?"

    • A:

      Hello grasshopperpop, this weighs approximately 73 pounds. Thank you for shopping with us!

  • Q:

    "Is this mattress reversible?"

    • A:

      Hello heidimac32, no, this mattress is not reversible, it can be turned, but not flipped. Thanks for shopping with us!

    • A:

      Good morning. I have this mattress and absolutely love it. I know when I bought it several years ago it was delivered rolled up in a canvas bag. I am about to venture on a long distance move and wanted to see if this mattress rolls back up for an easy move or does it have to be moved like a regularly bulky mattress? Thanks

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  • Q:

    "I noticed in 2013 these mattresses were made in both China and the US but was then made in China. Is that still the case, or are they now made exclusively in the US? Thanks Jan S"

    • A:

      Hello jansain, this item is manufactured in China. Thank you for shopping with us.

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Shipping Information:

Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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Mattress Return Policy:

Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
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** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.