Mine came with dents and of course the dent had to be at the top side to affect the griddle top laying flat. I contacted Overstock customer service and they are always excellent, however they couldn't replace it because these stainless models were now out of stock! I had to make a hard decision to return it and not be able to replace it at Overstock's price, or keep it dented and try to hammer o ut the dents. I kept it. Otherwise it's an awesome, easy, healthy way to cook absolutely anything.
I purchased a 36" Blackstone griddle at Overstock.com in June and I'm having trouble with the top, it is bent down in the middle and all the grease accumulates there and does not drain to the side causing it to overflow from the middle of the griddle and fall under where the flames are, I'm afraid the grease could catch fire. I sent Blackstone and email and I'm waiting for an answer for a solution.
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